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based on 11.3k Reviews

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IndusInd Bank Customer Service Executive Interview Questions and Answers

Updated 23 Jun 2024

IndusInd Bank Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Himanshu Chaudhary

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
    • Add your answer
  • Q2. Are you comfortable with working 6 days instead of 5 days?
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction?
    • Add your answer
  • Q2. Why you left your previous organisation?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2023.

Round 1 - Aptitude Test 

The thing is your interview is not a based on aptitude.

Round 2 - One-on-one 

(1 Question)

  • Q1. After aptitude test Manager will take the interview and they are helping to complete the task. But it based on your willingness.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary descision with Hr.
    • Add your answer

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Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a manager - business analyst
Shifting from Bangalore to Hyderabad
I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Axis Bank user image Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction ,Work expirience . You are comfort for sales work can you source the work from market and comfort for it .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good expirience i have completed 3 months in the axis bank

Customer Service Executive Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Khushi Saini

posted on 1 Sep 2020

I applied via Referral and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my background n related to the sales service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always have confidence, try to talk in a very fluent English and cut to cut way of talking

Customer Service Executive Interview Questions & Answers

ICICI Bank user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

Customer Service Executive Interview Questions & Answers

Axis Bank user image Anonymous

posted on 4 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Are you okay to work with operations and sales?
    • Add your answer
  • Q2. Willing to work/reallocate anywhere in the city/state
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - See I was campus placed, but some employees join through consultancy or third parties by paying some amount, my request is there is no difficult to join in this private sector banks, just carry your Resume and go to their regional HR office, handed over your Resume to receptionist, rest it will care by itself or take some references through LinkedIn, Axis bank HR office in times Square in MG Road, Bangalore

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 9 Sep 2020

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 31 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test : 25mcq, one subjective question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking term
  • Customer Service

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 11 Mar 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why You Want in Banking industry
  • Ans. 

    I am drawn to the banking industry for its dynamic environment, opportunities for growth, and the chance to make a positive impact on customers' lives.

    • Passion for finance: I have always been interested in financial markets and how they impact everyday life.

    • Customer interaction: I enjoy helping people and believe that banking is a great way to assist customers in achieving their financial goals.

    • Career growth: The bankin...

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Not Responsible
Why Should we Hire You

More about working at IndusInd Bank

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Customer Service Executive interview?
IndusInd Bank interview process usually has 2-3 rounds. The most common rounds in the IndusInd Bank interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for IndusInd Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IndusInd Bank. The most common topics and skills that interviewers at IndusInd Bank expect are Inbound Calls, Customer Handling, Communication Skills, Customer Service and Escalation Management.

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IndusInd Bank Interviews By Designations

Interview Questions for Popular Designations

IndusInd Bank Customer Service Executive Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
View more

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IndusInd Bank Customer Service Executive Salary
based on 154 salaries
₹1.4 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

IndusInd Bank Customer Service Executive Reviews and Ratings

based on 25 reviews

3.3/5

Rating in categories

3.1

Skill development

3.2

Work-life balance

3.3

Salary

3.7

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 25 Reviews and Ratings
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