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IndusInd Bank

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3.5

based on 10.8k Reviews

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IndusInd Bank Customer Service Executive Interview Questions and Answers

Updated 23 Jun 2024

IndusInd Bank Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Himanshu Chaudhary

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
    • Add your answer
  • Q2. Are you comfortable with working 6 days instead of 5 days?
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction?
    • Add your answer
  • Q2. Why you left your previous organisation?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - Aptitude Test 

The thing is your interview is not a based on aptitude.

Round 2 - One-on-one 

(1 Question)

  • Q1. After aptitude test Manager will take the interview and they are helping to complete the task. But it based on your willingness.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary descision with Hr.
    • Add your answer

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Customer Service Executive Jobs at IndusInd Bank

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Top trending discussions

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Engineering - Software & QA
2w
dkdhere
·
currently not working
You should be earning as below.
0 to 1 YOE - 3.5-7 LPA 2 YOE- 6-12 LPA 3 YOE- 9-18 LPA 4 YOE - 12-24 LPA 5 YOE- 15-30 LPA Your salary should be yoe*3 at the minimum. If not, then their is so much potential to be utilized for you to up your game. Their is no point in being loyal slaves. Be a Ramta jogi and earn good money.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about you and your career
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. How is your work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell all about your self and career
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Tell about your self n
    • Add your answer

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 31 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
    • Add your answer
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

IDBI Bank user image Anonymous

posted on 7 Nov 2021

I was interviewed in May 2021.

Interview Questionnaire 

3 Questions

  • Q1. APY MINIMUM AND MAXIMUM AGE
    • Add your answer
  • Q2. SHG MINIMUM AND MAXIMUM MEMBERS
    • Add your answer
  • Q3. MAXIMUM 20 MEMBERS
  • Ans. 

    I can manage a team of maximum 20 members effectively.

    • I prioritize tasks and delegate responsibilities based on team members' strengths

    • I ensure clear communication and provide regular feedback to team members

    • I motivate and encourage team members to achieve their goals

    • I lead by example and set high standards for performance

    • I am adaptable and can handle unexpected challenges

    • For example, in my previous role as a team lead...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 3 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. What skills are essential in customer service
    • Add your answer

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 26 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Lat working experience with skillset that would help in current Job role.
    • Add your answer

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 31 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test : 25mcq, one subjective question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking term
  • Customer Service
More about working at IndusInd Bank

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Customer Service Executive interview?
IndusInd Bank interview process usually has 2-3 rounds. The most common rounds in the IndusInd Bank interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for IndusInd Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IndusInd Bank. The most common topics and skills that interviewers at IndusInd Bank expect are Customer Handling, Inbound Calls, Communication Skills, Customer Service and mba fresher.

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Interview Questions for Popular Designations

IndusInd Bank Customer Service Executive Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
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IndusInd Bank Customer Service Executive Salary
based on 144 salaries
₹1.4 L/yr - ₹4.3 L/yr
7% less than the average Customer Service Executive Salary in India
View more details

IndusInd Bank Customer Service Executive Reviews and Ratings

based on 24 reviews

3.5/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.3

Salary

3.7

Job security

3.3

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 24 Reviews and Ratings
Customer Service Executive Jobs at IndusInd Bank
Customer Service Executive

Mumbai

0-3 Yrs

₹ 1-5 LPA

Customer Service Executive

Chennai

7-10 Yrs

₹ 6-8.5 LPA

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