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IndusInd Bank Customer Service Executive Interview Questions and Answers

Updated 23 Jun 2024

IndusInd Bank Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Himanshu Chaudhary

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
  • Q2. Are you comfortable with working 6 days instead of 5 days?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction?
  • Q2. Why you left your previous organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2023.

Round 1 - Aptitude Test 

The thing is your interview is not a based on aptitude.

Round 2 - One-on-one 

(1 Question)

  • Q1. After aptitude test Manager will take the interview and they are helping to complete the task. But it based on your willingness.
Round 3 - HR 

(1 Question)

  • Q1. Salary descision with Hr.

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Interview questions from similar companies

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. I said about myself from my studies till now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Self introduction ?
  • Q2. 2. Qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Asked Family background and Breif previous Experienced
Round 3 - One-on-one 

(1 Question)

  • Q1. Asked related to online and phone banking and previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell myself /Family background/ Hobby and why want to join IDFC
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. It's a field job .
  • Q2. Target 4vcip, insurance 10+,1 app I'd,25qr code and also service your data map customer you will do.
  • Q3. HR says 10 days after you can join.

Interview Preparation Tips

Topics to prepare for Axis Bank Customer Service Executive interview:
  • Study for a job profile.
Interview preparation tips for other job seekers - Do best.

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction ,Work expirience . You are comfort for sales work can you source the work from market and comfort for it .

Interview Preparation Tips

Interview preparation tips for other job seekers - Good expirience i have completed 3 months in the axis bank

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Customer Service Executive interview?
IndusInd Bank interview process usually has 2-3 rounds. The most common rounds in the IndusInd Bank interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for IndusInd Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IndusInd Bank. The most common topics and skills that interviewers at IndusInd Bank expect are Inbound Calls, Customer Handling, Communication Skills, Customer Service and Escalation Management.

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IndusInd Bank Customer Service Executive Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
View more
IndusInd Bank Customer Service Executive Salary
based on 154 salaries
₹1.4 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

IndusInd Bank Customer Service Executive Reviews and Ratings

based on 25 reviews

3.3/5

Rating in categories

3.1

Skill development

3.2

Work-life balance

3.3

Salary

3.7

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

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