ICICI Bank Customer Service Executive Interview Questions and Answers

Q1. Self introduction
Add your answer
Q2. About Qualification
Add your answer
Q3. Known languages
Add your answer

Q1. What is banking.
Ans. 
Banking is a financial institution that provides various financial services such as deposits, loans, and investments.
• Banking involves accepting deposits from customers and providing loans to individuals and businesses.

• Banks also offer services such as credit cards, mortgages, and investment products.

• They facilitate transactions, manage risks, and provide financial advice to customers.

• Examples of banks include JPMorgan
Answered by AI
Add your answer
Q2. Why need banking
Ans. 
Banking is essential for managing finances, accessing credit, and facilitating transactions.
• Banking allows individuals to securely store and manage their money.

• Banks provide access to credit through loans, mortgages, and credit cards.

• Banking services facilitate transactions such as payments, transfers, and investments.
Answered by AI
Add your answer
Q3. Type of Banks service
Ans. 
Banks offer a variety of services such as savings accounts, loans, credit cards, and investment options.
• Savings accounts

• Loans

• Credit cards

• Investment options
Answered by AI
Add your answer

Q1. What is ATM card
Ans. 
An ATM card is a plastic card issued by a bank that allows customers to access their bank accounts to make transactions at ATMs and point-of-sale terminals.
• ATM cards are linked to a customer's bank account

• They can be used to withdraw cash from ATMs

• They can also be used to make purchases at stores and online

• PIN (Personal Identification Number) is required to use an ATM card

• ATM cards may have a magnetic stripe or a chip
Answered by AI
Add your answer
Q2. What is credit card
Ans. 
A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.
• Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

• They often come with a credit limit, which is the maximum amount of money that can be borrowed.

• Cardholders are usually required to pay interest on the outstanding bala...read more
Answered by AI
Add your answer

Q1. As a fresher, they asked me about my family background, some questions about accounting rules, what is the present situation of economy and are I ready for cross sell etc.
Add your answer

Gold loan,Gold loan interest, gold bullion