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HDFC Bank Customer Service Executive Interview Questions and Answers
HDFC Bank Customer Service Executive Interview Experiences
8 interviews found
Anonymous
I applied via Walk-in
(3 Questions)
- Q1. About self name Village
- Ans. My name is Jyoti I'm live in Aurangabad
- Q2. Any experience banking
- Ans.
Yes
Worked as a Customer Service Representative at XYZ Bank for 2 years
Handled various banking inquiries and resolved customer issues
Assisted customers with account management, transactions, and online banking
Provided information on banking products and services
Processed loan applications and credit card requests
Collaborated with other departments to ensure smooth banking operations
- Q3. 4 years experience
(4 Questions)
- Q1. Aap ke family main kon hai
- Q2. Main or mere husband
- Q3. Are you interested
- Q4. Yes I'm interested
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. Something about self, convincing skills in previous company, Strategies which can be used in the next role, future plan for studies as well as career, salary expectations.
Interview Preparation Tips
(1 Question)
- Q1. Why are you looking for a job change
Customer complaint response
Interview Preparation Tips
What people are saying about HDFC Bank
I applied via LinkedIn and was interviewed in Jan 2022. There were 3 interview rounds.
Checking the IQ level by conducting that
(5 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
- Q3. What are your salary expectations?
- Q4. Tell me about yourself.
- Q5. Why should we hire you?
Interview Preparation Tips
- Quality Assurance
HDFC Bank interview questions for designations
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. As a fresher, they asked me about my family background, some questions about accounting rules, what is the present situation of economy and are I ready for cross sell etc.
Interview Preparation Tips
If you hesitate while answering it being a negative impact and have less chances of selection.
Interview Questionnaire
4 Questions
- Q1. What do you see yourself in 3 yrs?
- Q2. What is you Strongest Point?
- Q3. What is your weakest Point?
- Q4. What do you know about our organization?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. About Qualification
- Q3. Known languages
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about your self. Share your job experience.
Interview Preparation Tips
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
ICICI Bank
Aritro Mukherji
posted on 24 Sep 2017
I appeared for an interview before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Pitch a Stock
- Ans.
Pitch a Stock
Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an
Interview Preparation Tips
Duration: 30 minutes
Total Questions: 40
Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes
Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management
I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Are you okay to work with operations and sales?
- Q2. Willing to work/reallocate anywhere in the city/state
Interview Preparation Tips
HDFC Bank Interview FAQs
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HDFC Bank Customer Service Executive Interview Process
based on 12 interviews
1 Interview rounds
- Resume Shortlist Round
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HDFC Bank Customer Service Executive Reviews and Ratings
based on 93 reviews
Rating in categories
|
Deputy Manager
15.1k
salaries
|  ₹2 L/yr - ₹10 L/yr |
|
Manager
10.2k
salaries
| ₹5 L/yr - ₹14.7 L/yr |
|
Assistant Manager
9.4k
salaries
| ₹1.8 L/yr - ₹7.2 L/yr |
|
Senior Manager
6.3k
salaries
| ₹8 L/yr - ₹25 L/yr |
|
Relationship Manager
6.2k
salaries
| ₹2 L/yr - ₹12.5 L/yr |
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