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I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.
KYC center to open account, the specialty of the bank
Convenience to the customer A detailed discussion with the benefit to the customer
Our bank specializes in providing personalized and innovative financial solutions to our customers.
We offer customized financial products and services to meet the unique needs of our customers.
We have a team of experienced and knowledgeable customer service executives who are always ready to assist our customers.
We use the latest technology to provide fast and secure banking services to our customers.
We have a wide net...
Joining a bank offers numerous benefits including job stability, career growth opportunities, attractive compensation packages, and access to financial services.
Job stability: Banks are known for their stability and are less likely to face layoffs or downsizing compared to other industries.
Career growth opportunities: Banks offer various career paths and opportunities for advancement, allowing employees to develop thei...
I applied via Other and was interviewed in Aug 2021. There was 1 interview round.
Kotak Mahindra Bank interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries and concerns
It can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfaction and loyalty
Examples of customer support include troubleshooting technical issues, processing returns or refun...
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posted on 5 Aug 2024
I applied via Referral
Banking is a financial institution that provides various financial services such as deposits, loans, and investments.
Banking involves accepting deposits from customers and providing loans to individuals and businesses.
Banks also offer services such as credit cards, mortgages, and investment products.
They facilitate transactions, manage risks, and provide financial advice to customers.
Examples of banks include JPMorgan
Banking is essential for managing finances, accessing credit, and facilitating transactions.
Banking allows individuals to securely store and manage their money.
Banks provide access to credit through loans, mortgages, and credit cards.
Banking services facilitate transactions such as payments, transfers, and investments.
Banks offer a variety of services such as savings accounts, loans, credit cards, and investment options.
Savings accounts
Loans
Credit cards
Investment options
An ATM card is a plastic card issued by a bank that allows customers to access their bank accounts to make transactions at ATMs and point-of-sale terminals.
ATM cards are linked to a customer's bank account
They can be used to withdraw cash from ATMs
They can also be used to make purchases at stores and online
PIN (Personal Identification Number) is required to use an ATM card
ATM cards may have a magnetic stripe or a chip
A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.
Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.
They often come with a credit limit, which is the maximum amount of money that can be borrowed.
Cardholders are usually required to pay interest on the outstanding bala...
posted on 23 Jun 2024
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
I applied via Walk-in
Yes
Worked as a Customer Service Representative at XYZ Bank for 2 years
Handled various banking inquiries and resolved customer issues
Assisted customers with account management, transactions, and online banking
Provided information on banking products and services
Processed loan applications and credit card requests
Collaborated with other departments to ensure smooth banking operations
based on 4 interviews
Interview experience
based on 25 reviews
Rating in categories
Assistant Manager
12.6k
salaries
| ₹1 L/yr - ₹5 L/yr |
Deputy Manager
11.3k
salaries
| ₹1.6 L/yr - ₹8.2 L/yr |
Manager
5.4k
salaries
| ₹4 L/yr - ₹12 L/yr |
Senior Manager
3.5k
salaries
| ₹5.3 L/yr - ₹19.1 L/yr |
Relationship Manager
2.5k
salaries
| ₹1.5 L/yr - ₹10 L/yr |
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