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Kotak Mahindra Bank Customer Service Executive Interview Questions and Answers
Kotak Mahindra Bank Customer Service Executive Interview Experiences
6 interviews found
(3 Questions)
- Q1. Tell me about Yourself
- Q2. What was my in hand salary at my previous job?
- Q3. Expectations about salary and giving their salary bracket.
Interview Preparation Tips
mangesh jadhav
(2 Questions)
- Q1. Tell me the Introduction
- Q2. Banking products
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
KYC center to open account, the specialty of the bank
Convenience to the customer A detailed discussion with the benefit to the customer
(2 Questions)
- Q1. What is the specialty of your bank?
- Ans.
Our bank specializes in providing personalized and innovative financial solutions to our customers.
We offer customized financial products and services to meet the unique needs of our customers.
We have a team of experienced and knowledgeable customer service executives who are always ready to assist our customers.
We use the latest technology to provide fast and secure banking services to our customers.
We have a wide net...
- Q2. What are the benefits of joining a bank?
- Ans.
Joining a bank offers numerous benefits including job stability, career growth opportunities, attractive compensation packages, and access to financial services.
Job stability: Banks are known for their stability and are less likely to face layoffs or downsizing compared to other industries.
Career growth opportunities: Banks offer various career paths and opportunities for advancement, allowing employees to develop thei...
Interview Preparation Tips
- Gujarati
What people are saying about Kotak Mahindra Bank
I applied via Other and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Why you left the previous job
- Q2. What are your experience
- Q3. Tell us about yourself
Interview Preparation Tips
Kotak Mahindra Bank interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What do u know about kotak
- Q2. What is cutomer support
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries and concerns
It can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfaction and loyalty
Examples of customer support include troubleshooting technical issues, processing returns or refun...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Everything related to me is asked by them and also about the banking system
Interview Preparation Tips
Always make eye contact while answering the questions.
Don't hesitate to say no if you don't know the answer .
Always remember to greet while leaving by saying thank you sir/mam , have a good day .
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
ICICI Bank
Aritro Mukherji
posted on 24 Sep 2017
I was interviewed before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Pitch a Stock
- Ans.
Pitch a Stock
Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an
Interview Preparation Tips
Duration: 30 minutes
Total Questions: 40
Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes
Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management
I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Are you okay to work with operations and sales?
- Q2. Willing to work/reallocate anywhere in the city/state
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself, family background
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
IDFC FIRST Bank
Anonymous
posted on 25 Dec 2020
I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. 1.Self introduction ?
- Q2. 2. Qualifications
Interview Preparation Tips
Kotak Mahindra Bank Interview FAQs
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Kotak Mahindra Bank Customer Service Executive Interview Process
based on 4 interviews
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Kotak Mahindra Bank Customer Service Executive Reviews and Ratings
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Rating in categories
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Assistant Manager
12.6k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Deputy Manager
11.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Manager
5.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Senior Manager
3.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Relationship Manager
2.5k
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