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Axis Bank Customer Service Executive Interview Questions, Process, and Tips
Updated
5 Aug 2024
Top Axis Bank Customer Service Executive Interview Questions and Answers
- Q1. What is banking.
- Q2. Why need banking
- Q3. What is ATM card
7 Axis Bank Customer Service Executive Interview Experiences
13 questions found
Sort by:
Popular
Ritesh Kumar
Interview experience
Good
Difficulty level
Hard
Duration
-
Result
Selected
I applied via Referral
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is banking. View Answers (1)
- Q2. Why need banking View Answers (1)
- Q3. Type of Banks service View Answers (1)
2
UH Round (2 Questions)
- Q1. What is ATM card View Answers (1)
- Q2. What is credit card View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Previous company work experience View Answers (1)
- Q2. Customer service Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good environment
I applied via Job Fair and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
Gold loan,Gold loan interest, gold bullion
Interview Preparation Tips
Interview preparation tips for other job seekers - We need to improve our study knowledge and language knowledge
What people are saying about Axis Bank
View All
a senior manager
1w
Want to switch to MNC...need help
Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3.
Can anybody help me getting a job in company like Genpact, concentrix etc.
Got a question about Axis Bank?
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Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. It's a field job . View Answers (1)
- Q2. Target 4vcip, insurance 10+,1 app I'd,25qr code and also service your data map customer you will do. View Answers (1)
- Q3. HR says 10 days after you can join. View Answers (1)
Interview Preparation Tips
Topics to prepare for Axis Bank Customer Service Executive interview:
- Study for a job profile.
Axis Bank interview questions for designations
I applied via Walk-in and was interviewed in Jun 2021.
Interview Questions
- Q1. Introduction ,Work expirience . You are comfort for sales work can you source the work from market and comfort for it .
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good expirience i have completed 3 months in the axis bank
I applied via Campus Placement and was interviewed before May 2020.
3 Interview Rounds
Interview Questions
- Q1. Are you okay to work with operations and sales?
Add Answer
- Q2. Willing to work/reallocate anywhere in the city/state
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - See I was campus placed, but some employees join through consultancy or third parties by paying some amount, my request is there is no difficult to join in this private sector banks, just carry your Resume and go to their regional HR office, handed over your Resume to receptionist, rest it will care by itself or take some references through LinkedIn, Axis bank HR office in times Square in MG Road, Bangalore
Sundeep Sir's Vijay Lakshmi Academy
Interview questions from similar companies
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about Yourself Add Answer
- Q2. What was my in hand salary at my previous job? Add Answer
- Q3. Expectations about salary and giving their salary bracket. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Everyone can go for an interview and try to experience atleast not for growth but for learning purpose like what services/solutions can we provide to help the customers,etc.
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. How did you hear about this role? Add Answer
2
Aptitude Test Round
Very basic test simple maths and logic questions
3
HR Round (4 Questions)
- Q1. Intro your self Add Answer
- Q2. Why should we hire you Add Answer
- Q3. What are your strengths and weakness? Add Answer
- Q4. What you bring to the table? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. About self name Village View Answers (1)
- Q2. Any experience banking View Answers (1)
- Q3. 4 years experience Add Answer
3
HR Round (4 Questions)
- Q1. Aap ke family main kon hai Add Answer
- Q2. Main or mere husband Add Answer
- Q3. Are you interested Add Answer
- Q4. Yes I'm interested Add Answer
Axis Bank Interview FAQs
How many rounds are there in Axis Bank Customer Service Executive interview?
Axis Bank interview process usually has 1-2 rounds. The most common rounds in the Axis Bank interview process are HR, Resume Shortlist and Group Discussion.
Tell us how to improve this page.
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People are getting interviews through
based on 5 Axis Bank interviews
WalkIn
Campus Placement
Referral
40%
20%
20%
20% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
At
par with the average Customer Service Executive Salary in India
View more details
Axis Bank Customer Service Executive Reviews and Ratings
based on 45 reviews
Rating in categories
|
Assistant Manager
15.1k
salaries
|  ₹1.8 L/yr - ₹5.9 L/yr |
|
Deputy Manager
10k
salaries
| ₹2 L/yr - ₹11 L/yr |
|
Manager
6.1k
salaries
| ₹4.9 L/yr - ₹14 L/yr |
|
Senior Manager
5.1k
salaries
| ₹8 L/yr - ₹28 L/yr |
|
Relationship Officer
3.2k
salaries
| ₹1 L/yr - ₹6 L/yr |
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