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Axis Bank Customer Service Executive Reviews

Updated 12 Mar, 2025
Overall Rating
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3.6/5
based on 46 reviews

Rating distribution

Category Ratings

3.5

Work satisfaction

3.4

Company culture

3.4

Job security

3.4

Work-life balance

3.4

Skill development

3.0

Promotions

2.9

Salary

What employees say about Axis Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

62% employees reported

Flexible timing

Flexible timing

56% employees reported

Within city

Within city

47% employees reported

Gender based rating

3.7
female

Rated by Women

30 reviews

3.1
male

Rated by Men

13 reviews

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Top Mentions in Axis Bank Customer Service Executive Reviews

46 reviews found

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What people are saying about Axis Bank

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shekhar22
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1d
works at
Axis Bank
How can you negotiate with employer you recently joined finding out that the salary package it has offered does not match with grade offered
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Top Axis Bank Customer Service Executive Interview Questions

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People also ask about Axis Bank's Customer Service Executives

Is Axis Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 46 employee reviews, it's clear that most customer service executives have an average experience working at Axis Bank. Work satisfaction holds the highest rating at 3.5, while salary is rated the lowest amongst all factors at 2.9. Read reviews about salary on AmbitionBox.
Does Axis Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, Axis Bank customer service executives rate their salary and benefits at 2.9 out of 5, based on 46 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Axis Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at Axis Bank for customer service executives, click here .
How is the work culture at Axis Bank for Customer Service Executives?
Work culture at Axis Bank for customer service executives is rated 3.4 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Axis Bank for Customer Service Executives?
Based on 46 reviews on AmbitionBox, Axis Bank's customer service executives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Axis Bank.

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Axis Bank Customer Service Executive Salary
based on 194 salaries
₹1 L/yr - ₹5.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+1 more benefit
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