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Axis Bank

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3.8

based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Service Executive Reviews

based on 45 reviews
Updated 13 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.4

Work Satisfaction

3.4

Skill development

3.4

Job Security

3.4

Work-Life balance

3.3

Company culture

3.0

Promotions/Appraisal

2.9

Salary & Benefits

Top Mentions in Axis Bank Customer Service Executive Reviews

45 reviews found

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Top Axis Bank Customer Service Executive Interview Questions

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People also ask about Axis Bank's Customer Service Executives

Is Axis Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 45 employee reviews, it's clear that most customer service executives have an average experience working at Axis Bank. Work Satisfaction holds the highest rating at 3.4, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about work satisfaction and salary & benefits on AmbitionBox.
Does Axis Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, Axis Bank customer service executives rate their salary and benefits at 2.9 out of 5, based on 45 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Axis Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at Axis Bank for customer service executives, click here.
How is the work culture at Axis Bank for Customer Service Executives?
Work culture at Axis Bank for customer service executives is rated 3.3 out of 5 by 45 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Axis Bank for customer service executives, click here.
How is the job security at Axis Bank for Customer Service Executives?
Based on 45 reviews on AmbitionBox, Axis Bank's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Axis Bank for customer service executives, click here.

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Gender Based Ratings for Axis Bank Customer Service Executive

based on 42 reviews
3.7
Rated by 29 Women

Rated 3.7 for Skill Development and 3.6 for Job Security

women
3.1
Rated by 13 Men

Rated 3.0 for Work Satisfaction and 2.9 for Work-Life Balance

men

Working Days for Axis Bank Customer Service Executive

based on 45 reviews
Monday to Saturday
62%
Alternate Saturday off
19%
Rotational Shift
10%
Other
6%
Monday to Friday
3%

Work Timings for Axis Bank Customer Service Executive

based on 45 reviews
Flexible timing
Strict (9am - 8.30pm)
Strict (9am - 7.30pm)
56%
6%
6%
32% employees reported other strict timings

Shift Timings for Axis Bank Customer Service Executive

based on 45 reviews
Day shift
100%

Business Travel for Axis Bank Customer Service Executive

based on 45 reviews
No travel
47%
Within city
47%
Within country
6%
Axis Bank Customer Service Executive Salary
based on 178 salaries
₹1.1 L/yr - ₹5.5 L/yr
7% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+1 more benefit
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