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HDFC Bank

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3.9

based on 37.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HDFC Bank Customer Service Executive Reviews

based on 87 reviews
Updated 12 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.5

Job Security

3.4

Salary & Benefits

3.1

Work Satisfaction

3.0

Work-Life balance

3.0

Company culture

2.9

Promotions/Appraisal

Top Mentions in HDFC Bank Customer Service Executive Reviews
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87 reviews found

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Read HDFC Bank Customer Service Executive Reviews based on locations

2.1
 Chennai

 (7)

4.1
 Mumbai

 (6)

4.2
 Kolkata

 (6)

2.6
 New Delhi

 (5)

4.2
 Bangalore / Bengaluru

 (4)

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People also ask about HDFC Bank's Customer Service Executives

Is HDFC Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 87 employee reviews, it's clear that most customer service executives have an average experience working at HDFC Bank. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does HDFC Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, HDFC Bank customer service executives rate their salary and benefits at 3.4 out of 5, based on 87 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HDFC Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at HDFC Bank for customer service executives, click here.
How is the work culture at HDFC Bank for Customer Service Executives?
Work culture at HDFC Bank for customer service executives is rated 3.0 out of 5 by 87 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HDFC Bank for customer service executives, click here.
How is the job security at HDFC Bank for Customer Service Executives?
Based on 87 reviews on AmbitionBox, HDFC Bank's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HDFC Bank for customer service executives, click here.
Is work from home available to Customer Service Executives at HDFC Bank?
According to 11 AmbitionBox reviews, HDFC Bank does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for HDFC Bank Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

91%
Hybrid

Hybrid

9%

2 days/week from office

9%

Gender Based Ratings for HDFC Bank Customer Service Executive

based on 82 reviews
3.7
Rated by 50 Women

Rated 3.5 for Skill Development and 3.5 for Job Security

women
3.6
Rated by 32 Men

Rated 3.6 for Job Security and 3.5 for Skill Development

men

Working Days for HDFC Bank Customer Service Executive

based on 87 reviews
Alternate Saturday off
40%
Monday to Saturday
36%
Monday to Friday
16%
Rotational Shift
4%
Other
4%

Work Timings for HDFC Bank Customer Service Executive

based on 87 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
45%
8%
6%
41% employees reported other strict timings

Shift Timings for HDFC Bank Customer Service Executive

based on 87 reviews
Day shift
100%

Business Travel for HDFC Bank Customer Service Executive

based on 87 reviews
No travel
57%
Within city
33%
International travel
5%
Within country
5%
HDFC Bank Customer Service Executive Salary
based on 318 salaries
₹1 L/yr - ₹4.7 L/yr
At par with the average Customer Service Executive Salary in India
View more details
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
3 total responses
+2 more benefits
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