Axis Bank Junior Relationship Officer Interview Questions, Process, and Tips

Experienced

• I have 2 years of experience working as a Relationship Officer at XYZ Bank.

• I have successfully managed client relationships and increased sales by 15% in my previous role.

• I am familiar with CRM systems and have a strong understanding of financial products.

Yes, I am comfortable with sales and have experience in meeting sales targets.

• I have previous experience in sales roles and have consistently met or exceeded sales targets.

• I am confident in my ability to communicate effectively with customers and persuade them to make a purchase.

• I enjoy the challenge of sales and find it rewarding to help customers find the right products or services for their needs.

Yes, I have a 2 wheeler for transportation.

• Yes, I own a motorcycle for commuting to work.

• Having a 2 wheeler helps me navigate through traffic easily.

• I ensure regular maintenance of my 2 wheeler for safety and efficiency.

Loan to Value is a financial term used to describe the ratio of a loan amount to the value of the asset being purchased.

• Loan to Value is calculated by dividing the loan amount by the appraised value of the asset.

• It is commonly used in real estate and mortgage lending to assess the risk of the loan.

• Lenders typically have maximum Loan to Value ratios that they are willing to lend based on the type of asset.

• For example, a...read more

FOIR ratio stands for Fixed Obligation to Income Ratio, used by lenders to assess borrower's repayment capacity.

• FOIR ratio is calculated by dividing the total fixed obligations of a borrower by their gross monthly income.

• Lenders use FOIR ratio to determine if a borrower can afford the loan repayments based on their income.

• For example, if a borrower has fixed obligations of $500 and a gross monthly income of $2000, the

CIBIL score is a 3-digit numerical summary of an individual's credit history, used by lenders to evaluate creditworthiness.

• CIBIL score ranges from 300 to 900, with higher scores indicating better creditworthiness.

• It is based on credit history including repayment track record, credit utilization, length of credit history, etc.

• Lenders use CIBIL score to assess the risk of lending money to an individual.

• A good CIBIL score...read more

A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to make purchases.

• Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

• They often come with a credit limit, which is the maximum amount the cardholder can borrow.

• Interest is charged on the outstanding balance if not paid in full by the due date.

• Credi...read more

Sell credit cards by highlighting benefits and convenience for the customer.

• Explain the rewards and cashback offers associated with the credit card.

• Emphasize the convenience of making purchases without carrying cash.

• Highlight the security features of the credit card for safe transactions.

• Offer personalized recommendations based on the customer's spending habits.

• Provide information on exclusive deals and discounts avail