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Kotak Mahindra Bank Brach Operation Manager Interview Questions, Process, and Tips

Updated 14 Jan 2025

Top Kotak Mahindra Bank Brach Operation Manager Interview Questions and Answers

View all 8 questions

Kotak Mahindra Bank Brach Operation Manager Interview Experiences

15 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your current profile
  • Q2. Why do you want to change job
Round 2 - One-on-one 

(2 Questions)

  • Q1. Please elaborate about current profile.
  • Q2. Tell me about deceased handling process.
  • Ans. 

    Deceased handling process involves respectful and efficient management of deceased individuals.

    • Ensure proper identification of the deceased

    • Coordinate with family members for arrangements

    • Follow legal and regulatory requirements for handling deceased

    • Maintain confidentiality and sensitivity throughout the process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls come Kotak only if you can handle the highest of pressure in operations, You need to be super active to handle this profile.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(8 Questions)

  • Q1. Legal case handling
  • Q2. How to deal with notices and legal case
  • Ans. 

    Dealing with notices and legal cases requires prompt action, thorough understanding of the situation, and effective communication.

    • Promptly review the notice or legal case to understand the allegations and implications.

    • Consult with legal counsel to determine the best course of action.

    • Gather all relevant documents and evidence to support your case.

    • Respond to the notice or legal case within the specified timeframe.

    • Maintai...

  • Answered by AI
  • Q3. Cash handling process
  • Q4. Type of notes and handling of notes
  • Ans. 

    Notes should be detailed, accurate, and organized for easy reference and follow-up.

    • Notes should include relevant information such as customer interactions, transactions, and follow-up actions.

    • Notes should be clear, concise, and free of spelling or grammatical errors.

    • Notes should be organized in a systematic manner for easy retrieval and reference.

    • Notes should be updated regularly and in a timely manner to ensure accura

  • Answered by AI
  • Q5. Remittance related
  • Q6. Per year how much amount can be remitted
  • Ans. 

    The amount that can be remitted per year varies depending on the individual's financial situation and the country's regulations.

    • The amount that can be remitted per year is subject to government regulations and may vary from country to country.

    • Individuals may be limited by their financial institutions in terms of the maximum amount that can be remitted per year.

    • Some countries have restrictions on the amount of money tha...

  • Answered by AI
  • Q7. Deceased case claim settlement
  • Q8. How to deal with deceased claim
  • Ans. 

    Dealing with a deceased claim involves empathy, sensitivity, and following proper procedures.

    • Express condolences to the family and assure them of assistance

    • Request necessary documentation such as death certificate

    • Follow company protocols for handling deceased claims

    • Communicate with relevant departments to ensure smooth processing

    • Update records and close the claim appropriately

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Brach Operation Manager interview:
  • Legal Compliance
  • Cash Handling
  • Deceased
Interview preparation tips for other job seekers - Knowledge of deep operation. And handling of team experience required

Brach Operation Manager Interview Questions Asked at Other Companies

Q1. what kinds documents are required in fresh file and used asset
Q2. What is the difference between soiled note and mutilated notes.
Q3. what do you see recent developments in banking industry
Q4. This is new organization, how you will get business
asked in Yes Bank
Q5. What documents you will take for deceased claim??? If nominations ... read more
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. All operations related questions
  • Q2. Operations related
  • Q3. All operations related
Round 2 - Rcu 

(1 Question)

  • Q1. All critical parameters
  • Ans. 

    Critical parameters are essential factors that directly impact the operation's success.

    • Critical parameters are key variables that need to be monitored and controlled.

    • They can include factors such as production output, quality standards, safety measures, and cost efficiency.

    • Monitoring critical parameters helps in identifying deviations and taking corrective actions.

    • Examples of critical parameters in a Brach operation ma...

  • Answered by AI
Round 3 - RCU final round 

(1 Question)

  • Q1. Day to day operations related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Very complied bank.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous job experiences
Round 3 - Behavioral 

(1 Question)

  • Q1. Branch operations related
Round 4 - HR 

(1 Question)

  • Q1. Salary hike discussion

Kotak Mahindra Bank interview questions for designations

 Manager

 (23)

 Assistant Manager/Manager-(Nontechnical)

 (3)

 Assistant Manager

 (147)

 Deputy Manager

 (103)

 Relationship Manager

 (60)

 Credit Manager

 (19)

 Senior Manager

 (17)

 Acquisition Manager

 (12)

I applied via Referral and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All operations realted questions
  • Q2. NEFT RGTS timeing difference Decesed claim settlement Account opening realted questions Account suspance questions Stop payment related questions Notice received at branch

Interview Preparation Tips

Interview preparation tips for other job seekers - All operations realted questions asked
Neft rtgs Time & difference
Decese claim,
stop payment
AC opening
AC closer
Suspance ac

Get interview-ready with Top Kotak Mahindra Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Current profile and branch GL size.
  • Ans. 

    I am currently working as a Branch Manager with a GL size of $10 million.

    • I have been managing the branch for the past 2 years

    • The branch has a team of 15 employees

    • We have been consistently meeting our targets and achieving growth

    • Our current focus is on expanding our customer base and improving customer satisfaction

    • Examples of GL accounts include loans, deposits, and investments

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Operational knowledge related questions

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Brach Operation Manager interview:
  • Branch operations knowledge
Interview preparation tips for other job seekers - Keep yourself updated about new changes introduced by RBI

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. MICR code, IFSC, max no of locker holders, dormancy removal of joint account
Round 3 - Aptitude Test 

Interview with RH

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Brach Operation Manager interview:
  • Banking Operations
Interview preparation tips for other job seekers - Do what you love. You'll grow more.

I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basics asks our job routine
Round 2 - HR 

(1 Question)

  • Q1. About expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics easy to crack asks our daily routine at work

Interview Questionnaire 

2 Questions

  • Q1. How many accounts you open in month
  • Q2. Just tell 4-5
  • Ans. 

    4-5 what? Please clarify the question.

    • Please clarify the question.

    • I am not sure what you are asking for.

    • Can you provide more context or information?

    • I am happy to answer any specific questions you have.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this bank it's not employee friendly

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Banking Operations related
Round 3 - HR 

(1 Question)

  • Q1. Salary package and general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - About our work experience ,have enough knowledge on your work

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Brach Operation Manager interview?
Kotak Mahindra Bank interview process usually has 2-3 rounds. The most common rounds in the Kotak Mahindra Bank interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Kotak Mahindra Bank Brach Operation Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Branch Operations, Branch Banking Operations, Banking Operations, Branch Banking and Cash Handling.
What are the top questions asked in Kotak Mahindra Bank Brach Operation Manager interview?

Some of the top questions asked at the Kotak Mahindra Bank Brach Operation Manager interview -

  1. How to deal with notices and legal c...read more
  2. Per year how much amount can be remit...read more
  3. How to deal with deceased cl...read more

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Kotak Mahindra Bank Brach Operation Manager Interview Process

based on 13 interviews

2 Interview rounds

  • HR Round - 1
  • HR Round - 2
View more
Kotak Mahindra Bank Brach Operation Manager Salary
based on 1.3k salaries
₹3.2 L/yr - ₹11.5 L/yr
23% more than the average Brach Operation Manager Salary in India
View more details

Kotak Mahindra Bank Brach Operation Manager Reviews and Ratings

based on 310 reviews

3.3/5

Rating in categories

3.5

Skill development

3.0

Work-life balance

3.1

Salary

3.3

Job security

2.9

Company culture

3.0

Promotions

2.9

Work satisfaction

Explore 310 Reviews and Ratings
Assistant Manager
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Deputy Manager
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₹1.6 L/yr - ₹8.5 L/yr

Manager
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₹4 L/yr - ₹12 L/yr

Senior Manager
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₹5.3 L/yr - ₹19 L/yr

Relationship Manager
2.3k salaries
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₹1.5 L/yr - ₹10 L/yr

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