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HDFC Bank Customer Service Executive Interview Questions and Answers
HDFC Bank Customer Service Executive Interview Experiences
8 interviews found
I applied via Walk-in
(3 Questions)
- Q1. About self name Village
- Ans. My name is Jyoti I'm live in Aurangabad
- Q2. Any experience banking
- Ans.
Yes
Worked as a Customer Service Representative at XYZ Bank for 2 years
Handled various banking inquiries and resolved customer issues
Assisted customers with account management, transactions, and online banking
Provided information on banking products and services
Processed loan applications and credit card requests
Collaborated with other departments to ensure smooth banking operations
- Q3. 4 years experience
(4 Questions)
- Q1. Aap ke family main kon hai
- Q2. Main or mere husband
- Q3. Are you interested
- Q4. Yes I'm interested
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. Something about self, convincing skills in previous company, Strategies which can be used in the next role, future plan for studies as well as career, salary expectations.
Interview Preparation Tips
(1 Question)
- Q1. Why are you looking for a job change
Customer complaint response
Interview Preparation Tips
What people are saying about HDFC Bank
I applied via LinkedIn and was interviewed in Jan 2022. There were 3 interview rounds.
Checking the IQ level by conducting that
(5 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
- Q3. What are your salary expectations?
- Q4. Tell me about yourself.
- Q5. Why should we hire you?
Interview Preparation Tips
- Quality Assurance
HDFC Bank interview questions for designations
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. As a fresher, they asked me about my family background, some questions about accounting rules, what is the present situation of economy and are I ready for cross sell etc.
Interview Preparation Tips
If you hesitate while answering it being a negative impact and have less chances of selection.
Interview Questionnaire
4 Questions
- Q1. What do you see yourself in 3 yrs?
- Q2. What is you Strongest Point?
- Q3. What is your weakest Point?
- Q4. What do you know about our organization?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. About Qualification
- Q3. Known languages
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about your self. Share your job experience.
Interview Preparation Tips
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
IndusInd Bank
Himanshu Chaudhary
posted on 23 Jun 2024
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Could you please provide me with some information about yourself and your work experience?
- Q2. Are you comfortable with working 6 days instead of 5 days?
(2 Questions)
- Q1. Give your introduction?
- Q2. Why you left your previous organisation?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
State Bank of India
Anonymous
posted on 28 Mar 2024
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Q2. How did you hear about this role?
Very basic test simple maths and logic questions
(4 Questions)
- Q1. Intro your self
- Q2. Why should we hire you
- Q3. What are your strengths and weakness?
- Q4. What you bring to the table?
Interview Preparation Tips
HDFC Bank Interview FAQs
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HDFC Bank Interviews By Designations
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HDFC Bank Customer Service Executive Interview Process
based on 11 interviews
1 Interview rounds
- Resume Shortlist Round
Customer Service Executive Interview Questions from Similar Companies
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HDFC Bank Customer Service Executive Reviews and Ratings
based on 92 reviews
Rating in categories
|
Deputy Manager
15.1k
salaries
|  ₹2 L/yr - ₹10.2 L/yr |
|
Manager
10.2k
salaries
| ₹5 L/yr - ₹15 L/yr |
|
Assistant Manager
9.5k
salaries
| ₹1.7 L/yr - ₹7.3 L/yr |
|
Relationship Manager
6.2k
salaries
| ₹2 L/yr - ₹12.5 L/yr |
|
Senior Manager
6.1k
salaries
| ₹8 L/yr - ₹24 L/yr |
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