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DBS Bank

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3.8

based on 2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DBS Bank Customer Service Executive Interview Questions and Answers

Updated 10 Oct 2019

DBS Bank Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2019

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. My self
    • View 2 more answers
  • Q2. Who to explain
  • Ans. 

    The question is unclear. Can you please rephrase it?

    • Please provide more context or clarify the question

    • I am not sure what you are asking for

    • Can you please repeat the question or provide more information?

    • Answered by AI
    Add your answer
  • Q3. Self confidence
    • Add your answer
  • Q4. I am scared every interview
    • Add your answer
  • Q5. That's my loose my confidence
    • Add your answer
  • Q6. I am confused
    • Add your answer
  • Q7. How to create my confidence
  • Ans. 

    Building confidence involves setting goals, practicing self-care, seeking feedback, and facing fears.

    • Set achievable goals and celebrate small victories

    • Practice self-care by exercising, eating well, and getting enough rest

    • Seek feedback from others to improve and grow

    • Face your fears by stepping out of your comfort zone

    • Visualize success and positive outcomes

    • Answered by AI
    Add your answer
  • Q8. The problem is I am sitting the front of HR then I will started this problem
    • Add your answer
  • Q9. So please help
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English mein confidence I am scratching front of a 4 otherwise I will do this

Top trending discussions

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Interview Tips & Stories
1w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 9 Sep 2020

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 25 Dec 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Self introduction ?
    • Add your answer
  • Q2. 2. Qualifications
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 18 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about you and your career
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. How is your work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell all about your self and career
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Tell about your self n
    • Add your answer

Customer Service Executive Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 21 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2023.

Round 1 - Aptitude Test 

The thing is your interview is not a based on aptitude.

Round 2 - One-on-one 

(1 Question)

  • Q1. After aptitude test Manager will take the interview and they are helping to complete the task. But it based on your willingness.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary descision with Hr.
    • Add your answer

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 13 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction and about family
    • Add your answer
  • Q2. Why you want to join IDFC First Bank
    • Add your answer
  • Q3. Strength and Weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always trust yourself that you can crack any interview then you’ll get a confident to do it.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 8 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Online mode difficulty moderate

Round 3 - Group Discussion 

Online Mode Easy topic given to us was social media good or bad

Round 4 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself ( give brief introduction with confidence)
    • Add your answer
  • Q2. Why you want to work in this organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 31 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support
More about working at DBS Bank

DBS Bank Interview FAQs

How to prepare for DBS Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DBS Bank. The most common topics and skills that interviewers at DBS Bank expect are Customer Service, Branch Operations, Customer Satisfaction, voice and ATM Operations.
What are the top questions asked in DBS Bank Customer Service Executive interview?

Some of the top questions asked at the DBS Bank Customer Service Executive interview -

  1. Who to expl...read more
  2. The problem is I am sitting the front of HR then I will started this prob...read more
  3. I am scared every interv...read more

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DBS Bank Customer Service Executive Salary
based on 25 salaries
₹2.1 L/yr - ₹7.2 L/yr
15% more than the average Customer Service Executive Salary in India
View more details

DBS Bank Customer Service Executive Reviews and Ratings

based on 7 reviews

1.9/5

Rating in categories

2.9

Skill development

2.4

Work-life balance

3.2

Salary

2.4

Job security

2.9

Company culture

2.8

Promotions

3.4

Work satisfaction

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