DBS Bank Personal Banker Interview Questions and Answers

I am a dedicated and hardworking individual with a background in finance. I have experience in sales and customer service.

• I have a degree in finance and completed a summer internship at a local bank, where I gained valuable experience in customer service and financial products.

• During my internship, I assisted customers with their banking needs, promoted new products, and helped with account management.

• I have a strong u...read more

As a banker, my role during a lockdown would be to ensure uninterrupted banking services for customers through digital channels.

• Encourage customers to use digital banking channels

• Provide assistance to customers who are not familiar with digital banking

• Ensure availability of ATMs and other self-service options

• Follow safety protocols while providing in-person services

• Stay updated with government guidelines and communicat

Yes, a personal banker can open an account for a chai wala.

• Collect necessary identification documents from the chai wala.

• Explain the different types of accounts available and their features.

• Assist in filling out the account opening form.

• Verify the chai wala's identity and address.

• Explain the terms and conditions of the account.

• Provide the chai wala with account details and necessary documents.

• Offer additional services