DBS Bank Relationship Manager Interview Questions, Process, and Tips

Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Relationship Manager with a strong background in client relations and financial services.
• Over 5 years of experience in managing client relationships

• Skilled in financial analysis and investment strategies

• Proven track record of exceeding sales targets

• Excellent communication and negotiation skills

• Strong ability to build and maintain long-term relationships
Answered by AI
View 1 more answer
Q2. Question was asked based on the self intro details
Add your answer

Q1. Salary discussion
Add your answer

Q1. About the products
Add your answer
Q2. Understanding of the job role
Add your answer
Q3. Working capital products for the SME MSME & mid corporate
Ans. 
Working capital products are essential for SMEs, MSMEs, and mid-corporate clients to manage their day-to-day operational expenses.
• Working capital loans provide short-term financing to cover expenses like inventory, payroll, and accounts payable.

• Revolving credit lines allow businesses to borrow funds as needed and repay them to access more capital.

• Invoice financing helps SMEs unlock cash tied up in unpaid invoices by re...read more
Answered by AI
Add your answer

Normal quantitative questions

Q1. How to deal posh cases
Ans. 
Dealing with posh cases requires a combination of tact, empathy, and professionalism.
• Listen actively and attentively to understand the client's needs and concerns.

• Maintain a calm and composed demeanor, even in challenging situations.

• Offer personalized solutions and demonstrate expertise to build trust.

• Handle any conflicts or complaints with diplomacy and a focus on finding resolutions.

• Provide exceptional customer servi...read more
Answered by AI
View 1 more answer
Q2. How to handle grivance
Ans. 
Handling grievances requires active listening, empathy, and a solution-oriented approach.
• Listen actively to the person's complaint and acknowledge their feelings.

• Show empathy and understanding towards their situation.

• Offer a solution or propose a plan of action to address their grievance.

• Follow up with the person to ensure their grievance has been resolved to their satisfaction.

• Maintain a professional and respectful de
Answered by AI
Add your answer
Q3. Some of employees says my team strgenth less. We need manpower and we are working late night so at the time requied food and trasport.
Add your answer

Q1. About technical of product
Add your answer
Q2. Explain about your handling product
Ans. 
I handle a range of financial products to meet client needs and goals.
• Identify client needs and goals

• Offer suitable financial products

• Provide guidance and advice on product features and benefits

• Ensure compliance with regulations and policies

• Monitor and review product performance

• Examples: investment products, insurance policies, loans, credit cards
Answered by AI
Add your answer