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SVC Co-Operative Bank Customer Service Officer Interview Questions and Answers

Updated 11 Feb 2025

SVC Co-Operative Bank Customer Service Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Online MCQ test English Logical reasoning Quantitative GK.

Round 2 - HR 

(2 Questions)

  • Q1. About my personal and educational background
  • Q2. Why Banking sector

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Excel, casa, gold loan related
  • Q2. Casa gold loan Excel
  • Q3. Casa, gold loan,insurance related
  • Q4. CMS, casa , work experience
  • Q5. Remittance, casa
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Reasoning English Grammar General Questions

Round 3 - HR 

(1 Question)

  • Q1. Self introduction
  • Ans. My Self my qualifications my experience
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job Good opportunity
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Your current location

Interview Preparation Tips

Interview preparation tips for other job seekers - Speech
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About education background
  • Q2. Abouth family background
  • Q3. About banking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile and answer to question confidently
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Branch banking operations A to z

I applied via Recruitment Consultant and was interviewed in Feb 2022. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview not conducted by HR conducted by zonal head and ask about your self and your previous experience
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Arithmetic and reasoning

Round 2 - HR 

(2 Questions)

  • Q1. Interview about Banking operations
  • Q2. What is mutilated note?
  • Ans. 

    A mutilated note is a damaged or defaced currency note that is no longer in a usable condition.

    • Mutilated notes can include torn, burnt, or stained currency.

    • Banks may refuse to accept mutilated notes for exchange.

    • Central banks often have specific guidelines for the exchange of mutilated notes.

    • Mutilated notes may need to be submitted to the central bank for verification and replacement.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial round
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. My self
  • Q2. Who to explain
  • Ans. 

    The question is unclear. Can you please rephrase it?

    • Please provide more context or clarify the question

    • I am not sure what you are asking for

    • Can you please repeat the question or provide more information?

  • Answered by AI
  • Q3. Self confidence
  • Q4. I am scared every interview
  • Q5. That's my loose my confidence
  • Q6. I am confused
  • Q7. How to create my confidence
  • Ans. 

    Building confidence involves setting goals, practicing self-care, seeking feedback, and facing fears.

    • Set achievable goals and celebrate small victories

    • Practice self-care by exercising, eating well, and getting enough rest

    • Seek feedback from others to improve and grow

    • Face your fears by stepping out of your comfort zone

    • Visualize success and positive outcomes

  • Answered by AI
  • Q8. The problem is I am sitting the front of HR then I will started this problem
  • Q9. So please help

Interview Preparation Tips

Interview preparation tips for other job seekers - English mein confidence I am scratching front of a 4 otherwise I will do this

SVC Co-Operative Bank Interview FAQs

How many rounds are there in SVC Co-Operative Bank Customer Service Officer interview?
SVC Co-Operative Bank interview process usually has 2 rounds. The most common rounds in the SVC Co-Operative Bank interview process are Aptitude Test and HR.
How to prepare for SVC Co-Operative Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SVC Co-Operative Bank. The most common topics and skills that interviewers at SVC Co-Operative Bank expect are Banking Sales, Cross Sales, Cross Selling, Current Account and Sales.

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SVC Co-Operative Bank Customer Service Officer Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more

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SVC Co-Operative Bank Customer Service Officer Salary
based on 64 salaries
₹3 L/yr - ₹6 L/yr
21% more than the average Customer Service Officer Salary in India
View more details

SVC Co-Operative Bank Customer Service Officer Reviews and Ratings

based on 14 reviews

2.9/5

Rating in categories

2.8

Skill development

3.3

Work-life balance

2.7

Salary

3.5

Job security

2.7

Company culture

2.2

Promotions

2.8

Work satisfaction

Explore 14 Reviews and Ratings
Assistant Manager
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₹4 L/yr - ₹15.8 L/yr

Officer
96 salaries
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₹3.1 L/yr - ₹11 L/yr

Branch Manager
68 salaries
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₹8 L/yr - ₹18 L/yr

Customer Service Officer
64 salaries
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₹3 L/yr - ₹6 L/yr

Manager
47 salaries
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₹7.9 L/yr - ₹20 L/yr

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