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DBS Bank

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3.8

based on 1.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DBS Bank Customer Service Manager Interview Questions and Answers

Updated 15 May 2024

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Branch banking operations A to z

Customer Service Manager Jobs at DBS Bank

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Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Sales skills what if we want to sell a credit card to a random customer
  • Q2. Communication checking speak about any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work place
And Good Hr and managers
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Why you change the role form backend to front end job and why you choose operation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Fastest growning small finance bank. Great place to work.

I applied via Walk-in and was interviewed in May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

It’s normal McQ test about calculation

3

One-on-one Round (2 Questions)

  • Q1. If experience in work den related to that they ask questions
  • Q2. About yourself and y you need to join banking sector

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Be confident and tell what you know if don’t know den tell it that I don’t know

I applied via Recruitment Consultant and was interviewed in Jun 2020.

1 Interview Round

Interview Questions

  • Q1. I was already experienced so the interview was normal they have called me two time for the interview. Add Answer
  • Q2. Basic question Add Answer
  • Q3. Be confident and positive Add Answer
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. About my self and education
  • Q2. My job experience and family background
  • Q3. Education and qualification
  • Q4. Family background
  • Q5. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get bothered by work pressure, handle with cool mindset
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Talk about yourself
  • Q2. How long have you been working?
  • Q3. Why is Staff stifaction strong .
2

One-on-one Round (2 Questions)

  • Q1. Want you in this company.
  • Q2. Why we do not How much customer handling do you do?

Interview Preparation Tips

Interview preparation tips for other job seekers - Microfinance Career Growth and Seve Wrorking.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Group Discussion Round

About microfinance knowledge

2

One-on-one Round (2 Questions)

  • Q1. What is portfolio ?
  • Q2. What is PAR ?
3

HR Round (2 Questions)

  • Q1. What is About Projection & implement ?
  • Q2. What is Target & achievement ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok

Interview Questions

Interview Questions

  • Q1. Intervuers asked to complinac releted qus.like cash management system and how to handle financial transaction. Add Answer

DBS Bank Interview FAQs

How many rounds are there in DBS Bank Customer Service Manager interview?
DBS Bank interview process usually has 1 rounds. The most common rounds in the DBS Bank interview process are HR.
How to prepare for DBS Bank Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DBS Bank. The most common topics and skills that interviewers at DBS Bank expect are Customer Service, Corporate Banking, Credit Cards, Customer Management and Customer Service Management.

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based on 1 DBS Bank interview
WalkIn
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
DBS Bank Customer Service Manager Salary
based on 11 salaries
₹4.5 L/yr - ₹11.3 L/yr
28% more than the average Customer Service Manager Salary in India
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DBS Bank Customer Service Manager Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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