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SVC Co-Operative Bank Customer Service Representative Interview Questions and Answers

Updated 10 Mar 2024

SVC Co-Operative Bank Customer Service Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Role of officer
Round 2 - Technical 

(1 Question)

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - get prepared

Customer Service Representative Jobs at SVC Co-Operative Bank

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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Intervuers asked to complinac releted qus.like cash management system and how to handle financial transaction.

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my Work experience and knowledge of Advanced excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Pleade update you skills and if you join any banking services company so you muat be good knowledge of Advance Excel

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. My self
  • Q2. Who to explain
  • Ans. 

    The question is unclear. Can you please rephrase it?

    • Please provide more context or clarify the question

    • I am not sure what you are asking for

    • Can you please repeat the question or provide more information?

  • Answered by AI
  • Q3. Self confidence
  • Q4. I am scared every interview
  • Q5. That's my loose my confidence
  • Q6. I am confused
  • Q7. How to create my confidence
  • Ans. 

    Building confidence involves setting goals, practicing self-care, seeking feedback, and facing fears.

    • Set achievable goals and celebrate small victories

    • Practice self-care by exercising, eating well, and getting enough rest

    • Seek feedback from others to improve and grow

    • Face your fears by stepping out of your comfort zone

    • Visualize success and positive outcomes

  • Answered by AI
  • Q8. The problem is I am sitting the front of HR then I will started this problem
  • Q9. So please help

Interview Preparation Tips

Interview preparation tips for other job seekers - English mein confidence I am scratching front of a 4 otherwise I will do this

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About cash deposits upto 5 lacs and above what are the formalities to be done by the bank
  • Q2. 5 lack withdrawal cashier formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience to interview with hr and operations managers

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1.  Job profile and product related questions
  • Q2. Give all information

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for all products related questions

I appeared for an interview in Jul 2020.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and what you know about esaf cooperative? What work are we doing

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are ok with field work. You will definitily get the job

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about yourself
  • Q2. Previous or current Job roles and responsibilities
  • Q3. Career changing reason

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and words must be clear.
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy Mental ability questions

Round 3 - Group Discussion 

The coordination is not good.Great communication skills are needed.

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction section
  • Q2. How to handle the customers
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand the customer's issue

    • Show empathy and acknowledge their frustration

    • Offer solutions and follow up to ensure satisfaction

    • Stay calm and professional, even in difficult situations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is not satisfied. The job offer not recieved
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me About Yourself?
  • Q2. What you know about Paytm company?
  • Q3. V lock-up and H look up
  • Q4. Where do you see yourself in 5 Years?
  • Q5. What's your weekness?

SVC Co-Operative Bank Interview FAQs

How many rounds are there in SVC Co-Operative Bank Customer Service Representative interview?
SVC Co-Operative Bank interview process usually has 2 rounds. The most common rounds in the SVC Co-Operative Bank interview process are HR and Technical.
How to prepare for SVC Co-Operative Bank Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SVC Co-Operative Bank. The most common topics and skills that interviewers at SVC Co-Operative Bank expect are Banking, Finance, Banking Operations, Customer Service and AML.

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SVC Co-Operative Bank Customer Service Representative Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more

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SVC Co-Operative Bank Customer Service Representative Salary
based on 48 salaries
₹2 L/yr - ₹3.5 L/yr
14% less than the average Customer Service Representative Salary in India
View more details

SVC Co-Operative Bank Customer Service Representative Reviews and Ratings

based on 13 reviews

4.0/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.2

Salary

4.0

Job security

3.3

Company culture

2.6

Promotions

2.7

Work satisfaction

Explore 13 Reviews and Ratings
Clerk - Customer Service Representative

Hyderabad / Secunderabad,

Chennai

+1

0-2 Yrs

₹ 2-3 LPA

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