3 CSB Bank Customer Relationship Officer Interview Questions & Answers | Complete Prep Guide 2025

CSB Bank Customer Relationship Officer Interview Experiences

4 interviews found

Customer Relationship Officer Interview Questions & Answers

Sravani kondeti

posted on 6 May 2024

Interview experience

Good

Difficulty level

Hard

Process Duration

2-4 weeks

Result

Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test

Arithmetic and reasoning

Round 2 - HR

(2 Questions)

Q1. Interview about Banking operations

Add your answer

Q2. What is mutilated note?

Ans.

A mutilated note is a damaged or defaced currency note that is no longer in a usable condition.

Mutilated notes can include torn, burnt, or stained currency.
Banks may refuse to accept mutilated notes for exchange.
Central banks often have specific guidelines for the exchange of mutilated notes.
Mutilated notes may need to be submitted to the central bank for verification and replacement.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 24 May 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Personal details and work experience and bank details and work details ask and tell all the details interviewer they know about the knowledge about the work

Add your answer

Round 3 - Aptitude Test

Question about how to handle the customer and business type questions experience about work

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 5 Feb 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test

Quantitative aptitude, English, and non-verbal reasoning.

Round 2 - HR

(1 Question)

Q1. Can you provide a self-introduction?

Ans.

I am a dedicated and customer-focused professional with a strong background in building relationships and resolving issues.

I have over 5 years of experience in customer service roles
I excel in communication and problem-solving skills
I am passionate about delivering exceptional customer experiences
I have a proven track record of meeting and exceeding customer satisfaction goals

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly, and the interview will be straightforward; the work culture is easy to adjust to.

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 15 May 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Company Website and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

1 hour exam to be selected for GD

Round 3 - Group Discussion

10 members including group discussion

Round 4 - One-on-one

(1 Question)

Q1. Banking Terms and banking related GK

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with basics of banking industry

Customer Relationship Officer Jobs at CSB Bank

View all

Customer Relationship Officer - Tiruppur

Tiruppur

1-4 Yrs

₹ 2.5-4 LPA

Customer Relationship Officer

Changanassery

1-4 Yrs

Not Disclosed

Top trending discussions

View All

Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about CSB Bank?

Ask anonymously on communities.

Interview questions from similar companies

Relationship Manager Interview Questions & Answers

South Indian Bank

Anonymous

posted on 26 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Opinion about changing customer demands and suggestion for customer satisfaction

Ans.

Changing customer demands require proactive measures for customer satisfaction.

Regularly gather feedback from customers to understand their evolving needs.
Offer personalized solutions to meet individual customer requirements.
Stay updated with industry trends and incorporate them into service offerings.
Provide prompt and efficient customer service to resolve issues quickly.
Offer loyalty programs and incentives to retain...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional, be upto date about financial sector news and industry.

Relationship Manager Interview Questions & Answers

Karnataka Bank

Anonymous

posted on 29 Nov 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Explain yourself

Ans. My self suchethan I am studied graduate in sdm college I participated many events My father is assistant manager mother is house wife i have a sibling

Answered Anonymously

Add your answer

Round 3 - Aptitude Test

Statistics tally Excel

Relationship Manager Interview Questions & Answers

Federal Bank

Anonymous

posted on 15 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

Selected

Round 1 - One-on-one

(1 Question)

Q1. Q1. Tell me about your self Q2.Brief you knowledge about KYC Q3.Why you wanted to work in banking sector.

Add your answer

Relationship Manager Interview Questions & Answers

City Union Bank

Anonymous

posted on 20 May 2024

Interview experience

Poor

Difficulty level

Process Duration

Result

Selected

I applied via Campus Placement and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test

Easy questions basic banking words

Round 2 - HR

(1 Question)

Q1. Degree related questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Sales will decide your performance appraisal no operations

Relationship Manager Interview Questions & Answers

City Union Bank

Abhishek singh

posted on 21 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

There is an aptitude test

Round 2 - Technical

(2 Questions)

Q1. About your graduation

Add your answer

Q2. About your specialisation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Relationship Manager Interview Questions & Answers

City Union Bank

sakthi mohan

posted on 2 Aug 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

General question and bank related questions

Round 2 - Aptitude Test

The second round is psychometric test

Round 3 - HR

(4 Questions)

Q1. Tell me about your self

Ans.

I am a dedicated and experienced Relationship Manager with a strong background in client relations and financial services.

Over 5 years of experience in relationship management
Proven track record of building and maintaining client relationships
Skilled in financial analysis and investment strategies
Excellent communication and negotiation skills
Proficient in CRM software and Microsoft Office Suite

Answered by AI

Add your answer

Q2. Job responsibility

Add your answer

Q3. How many branches and atms are there in cub

Ans.

There are X branches and Y ATMs in CUB.

CUB has X branches located across various cities.
There are Y ATMs spread out in different locations for customer convenience.

Answered by AI

Add your answer

Q4. Reserve bank headquarters

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

CSB Bank Interview FAQs

How many rounds are there in CSB Bank Customer Relationship Officer interview?

CSB Bank interview process usually has 2-3 rounds. The most common rounds in the CSB Bank interview process are Aptitude Test, One-on-one Round and HR.

How to prepare for CSB Bank Customer Relationship Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CSB Bank. The most common topics and skills that interviewers at CSB Bank expect are Customer Relationship, Relationship Management, Salesforce, Compliance and Process Documentation.

Tell us how to improve this page.

CSB Bank Interviews By Designations

Interview Questions for Popular Designations

CSB Bank Customer Relationship Officer Interview Process

based on 9 interviews

Interview experience

Good

IDFC FIRST Bank Interview Questions

3.9

• 641 Interviews

IndusInd Bank Interview Questions

3.5

• 601 Interviews

AU Small Finance Bank Interview Questions

4.3

• 516 Interviews

Equitas Small Finance Bank Interview Questions

4.5

• 437 Interviews

Yes Bank Interview Questions

3.7

• 429 Interviews

Deutsche Bank Interview Questions

3.9

• 361 Interviews

Barclays Interview Questions

3.8

• 269 Interviews

Standard Chartered Interview Questions

3.7

• 265 Interviews

Jana Small Finance Bank Interview Questions

3.8

• 246 Interviews

Bank of America Interview Questions

4.3

• 235 Interviews

View all

ICFAI Business School, Ahmedabad Placement Questions

1 Interview

Sacred Heart College, Vellore Placement Questions

1 Interview

University BDT College of Engineering, Davanagere Placement Questions

1 Interview

View all

CSB Bank Customer Relationship Officer Salary

based on 220 salaries

₹2 L/yr - ₹4.5 L/yr

At par with the average Customer Relationship Officer Salary in India

View more details

Customer Relationship Officer Jobs at CSB Bank

Customer Relationship Officer - Tiruppur

Tiruppur

1-4 Yrs

₹ 2.5-4 LPA

Customer Relationship Officer

Changanassery

1-4 Yrs

Not Disclosed

Explore more jobs

CSB Bank Salaries in India

Assistant Manager 497 salaries	₹0 L/yr - ₹0 L/yr
Branch Manager 470 salaries	₹0 L/yr - ₹0 L/yr
Brach Operation Manager 333 salaries	₹0 L/yr - ₹0 L/yr
Business Development Executive 236 salaries	₹0 L/yr - ₹0 L/yr
Relationship Manager 234 salaries	₹0 L/yr - ₹0 L/yr