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CSB Bank Gold Loan Officer Interview Questions and Answers

Updated 22 Nov 2022

CSB Bank Gold Loan Officer Interview Experiences

3 interviews found

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Online test after the interview

Round 3 - Face to Face interview 

(4 Questions)

  • Q1. Why did you choose CSB?
  • Q2. What are the Gold Appraising methods? Any experience in NBFC or in Banks?
  • Ans. 

    Gold appraising methods include XRF, fire assay, and acid test. Experience in NBFC or banks is preferred.

    • XRF (X-ray fluorescence) method uses a handheld device to analyze the purity of gold

    • Fire assay involves melting the gold and analyzing the resulting liquid for purity

    • Acid test involves applying nitric acid to the gold to determine its purity based on the reaction

    • Experience in NBFC or banks is preferred as it involve...

  • Answered by AI
  • Q3. Which are the methods used in your previous job to attract customers?
  • Q4. Any marketing and sales experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - First they will explain the job as it consists 80% operations and 20 % sales. But in reality, you have lot of operations work and responsibilities. But you also need to do sales and marketing 😥

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to handle protfolio and how apprice gold and npa
  • Ans. 

    To handle portfolio, one must regularly monitor and assess the value of gold and effectively manage non-performing assets (NPA).

    • Regularly monitor the value of gold in the portfolio

    • Assess the quality and quantity of gold in the portfolio

    • Implement risk management strategies to mitigate potential losses

    • Maintain a proactive approach in identifying and addressing NPAs

    • Work closely with customers to understand their financial...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - U have gold experience and speak bold and Truth

Gold Loan Officer Interview Questions Asked at Other Companies

asked in CSB Bank
Q1. What are the Gold Appraising methods? Any experience in NBFC or i ... read more
asked in CSB Bank
Q2. How to handle protfolio and how apprice gold and npa
asked in Axis Bank
Q3. Gold loan experience and how give business how to achieve busines ... read more
Q4. Are you takenData from other nbfc
asked in NBFC MFI
Q5. How to gold appraisal

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Logical reasoning , english grammer, maths

Round 3 - HR 

(2 Questions)

  • Q1. Basic questions regarding Previous experiences expectation.
  • Q2. F2F interview is only for check confidance level

Interview Preparation Tips

Interview preparation tips for other job seekers - As per my Finance and Banking experience. CSB is an 103year old bank and trying to make themself wider in the market. Reach of the bank outside south india is less. I worked in Mumbai CSB bank. for a new client we have to start intrduce the Bank first. Work culture is managable (pressure is there even) in terms of staff package will say very, its very poor.
Pay scale for GLO is not upto the entire work done for gold loan Operations.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2022.

Round 1 - Aptitude Test 

Preliminary Examination Multiple choice questions with 100 Ques in 60 minutes

Round 2 - Aptitude Test 

Mains Exam with both objective and subjective part.

Round 3 - One-on-one 

(4 Questions)

  • Q1. Diff b/w ATM Card amd Debit Card
  • Ans. 

    ATM card is used to withdraw cash from ATM machines while debit card is used for online and offline transactions.

    • ATM card is linked to a savings or current account while debit card can be linked to both savings and current accounts.

    • ATM card can only be used to withdraw cash from ATM machines while debit card can be used for online and offline transactions.

    • ATM card does not have a CVV number while debit card has a CVV n...

  • Answered by AI
  • Q2. How ur knowledge will help us
  • Ans. 

    My knowledge will help in improving team performance, customer satisfaction and achieving business goals.

    • I have experience in managing teams and ensuring their productivity

    • I have knowledge of customer service and can ensure customer satisfaction

    • I have a good understanding of business operations and can contribute to achieving business goals

    • I am familiar with industry trends and can provide insights for improvement

    • I hav...

  • Answered by AI
  • Q3. Ques from previous work experience
  • Q4. Why you choose banking
  • Ans. 

    I chose banking because of its stability, growth opportunities, and the chance to work with diverse clients.

    • I chose banking because it offers stability and job security.

    • I am attracted to the growth opportunities in the banking industry.

    • I enjoy working with diverse clients and helping them achieve their financial goals.

    • Banking allows me to utilize my analytical and problem-solving skills.

    • I find the financial industry fa...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for J&K Bank Assistant Manager interview:
  • Banking

I applied via Campus Placement and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Internal Compliance
  • Q2. About posting.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good one.

I applied via Campus Placement and was interviewed before Jan 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Meaning of marketing, and customer service
  • Ans. 

    Marketing is the process of promoting and selling products or services, while customer service is the assistance provided to customers before, during, and after a purchase.

    • Marketing involves identifying customer needs and wants, creating products or services that meet those needs, and promoting them through advertising, sales, and other channels.

    • Customer service involves providing assistance to customers before, during...

  • Answered by AI
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident, make eye contact, don't show your NURVESNESS, prepare well

I applied via Campus Placement and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. In all we had 4 rounds. At first we were given to write an article on a topic given where we had options to answer any one from the given two. I chose to write on Small Finance Banks. Next, we had GD: Is m...

Interview Preparation Tips

Interview preparation tips for other job seekers - One thing I would say is mention the things which you can explain to the best of your knowledge and efforts because there can be some points in your interview or resume which might get negative while and it is that you have to make it positive. However, it is all an individual take.
Confidence is the must attribute during interviews and
Never give up!

All the best!

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - New customer meet and canvas the business.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Aptitude, Reasoning, General Knowledge, Computer Skills

Round 3 - HR 

(2 Questions)

  • Q1. Self Introduction and Education related question
  • Q2. Banking related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a sound knowledge about banking concepts, trends and products
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via AmbitionBox and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

General knowledge, banking services, and customer satisfaction

Round 3 - Aptitude Test 

Maths, General knowledge, science, minimum paragraph

Interview Preparation Tips

Topics to prepare for South Indian Bank Gold Loan Officer interview:
  • Commerce
  • Accounting
  • MS Office
  • Income Tax
  • Loans
  • Fixed Deposits
  • Gold appraiser
Interview preparation tips for other job seekers - I have working in asouth Indian Bank gold loan officer and experience for 2years in gold value.
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CSB Bank Interview FAQs

How many rounds are there in CSB Bank Gold Loan Officer interview?
CSB Bank interview process usually has 3 rounds. The most common rounds in the CSB Bank interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for CSB Bank Gold Loan Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CSB Bank. The most common topics and skills that interviewers at CSB Bank expect are Gold Loan, Compliance, Relationship Management, Salesforce and Process Documentation.
What are the top questions asked in CSB Bank Gold Loan Officer interview?

Some of the top questions asked at the CSB Bank Gold Loan Officer interview -

  1. What are the Gold Appraising methods? Any experience in NBFC or in Ban...read more
  2. How to handle protfolio and how apprice gold and ...read more
  3. F2F interview is only for check confidance le...read more

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CSB Bank Gold Loan Officer Interview Process

based on 5 interviews

Interview experience

3.4
  
Average
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CSB Bank Gold Loan Officer Salary
based on 197 salaries
₹2 L/yr - ₹5.3 L/yr
15% more than the average Gold Loan Officer Salary in India
View more details

CSB Bank Gold Loan Officer Reviews and Ratings

based on 30 reviews

3.4/5

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3.4

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3.2

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2.9

Salary

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Job security

3.4

Company culture

3.2

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