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CSB Bank Brach Operation Manager Interview Questions and Answers

Updated 19 Jul 2024

CSB Bank Brach Operation Manager Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Over all experience
  • Q2. Cross selling with multiple products
  • Ans. 

    Cross selling with multiple products involves offering complementary products to customers to increase sales.

    • Identify customer needs and preferences to recommend relevant products

    • Train staff on product knowledge and cross selling techniques

    • Bundle products together for a discounted price

    • Offer promotions or discounts for purchasing multiple products

    • Track sales data to analyze the effectiveness of cross selling strategies

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence on voice
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All exam done with banking noms

Round 3 - HR 

(1 Question)

  • Q1. Hr disscus related to salary grade and other benefits

Interview Preparation Tips

Interview preparation tips for other job seekers - Create your career path first profile at CSB Bank

Brach Operation Manager Interview Questions Asked at Other Companies

Q1. what kinds documents are required in fresh file and used asset
Q2. What is the difference between soiled note and mutilated notes.
asked in HDFC Bank
Q3. What are the individual sales criteria achieved by each staff mem ... read more
Q4. what do you see recent developments in banking industry
Q5. This is new organization, how you will get business
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. How ur good fit this job
Round 2 - Aptitude Test 

Aptitude was all about questions related general maths

Round 3 - HR 

(2 Questions)

  • Q1. Salary compensation
  • Q2. Offer letter for expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Aap pehale Kaha job karte the konsi post pe
  • Q2. Aap vahapar as ....X..work kya karte the

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence, Dressing code, communication skills are very important on hall Interview

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction of candidate
  • Q2. About past experience
Round 3 - HR 

(1 Question)

  • Q1. About salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and geniune . Don't give false or negative answers

I applied via Approached by Company and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - The worst organization in my career

This is totally a Micro finance institution(MFI)

Not even a bank and bank process are going on ...

No value for operations and company treats operations staff as slaves and a operations manager and teller treated as a attender

Totally attender job

Salary also not given as per what they offer in call letter

No support for operation staff and Heavy pressure totally time waste for career growth...
No knowledge acquired...poor management

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your branch GL size? ...what is bcrl??...what is BCSBI??
  • Ans. 

    GL size refers to the total assets and liabilities of a branch. BCRL is a regulatory requirement for banks in India. BCSBI is a code of conduct for banks.

    • GL size is the total assets and liabilities of a branch

    • BCRL stands for Basel Committee on Banking Supervision Regulatory Consistency Assessment Programme

    • BCSBI stands for Banking Codes and Standards Board of India

    • BCSBI is a code of conduct for banks to ensure fair prac

  • Answered by AI
  • Q2. What documents you will take for deceased claim??? If nominations facilities not available in the accounts.
  • Ans. 

    For deceased claim without nomination, we need death certificate, legal heir certificate, and KYC documents of legal heirs.

    • Death certificate of the account holder

    • Legal heir certificate

    • KYC documents of legal heirs

    • Affidavit from legal heirs

    • Succession certificate from court

    • Probate of will

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good knowledge about operations and kyc
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basics questions of reasoning and aptitude

Round 2 - One-on-one 

(1 Question)

  • Q1. Profession skill test
Round 3 - HR 

(1 Question)

  • Q1. Discussed about package
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Supervisor 

(1 Question)

  • Q1. What you change the current organization.
Round 3 - HR 

(1 Question)

  • Q1. What salary you expected?

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is Ok.Working place comfortably. But Holiday work is bad .
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

My advice not to join un this bank low class people

Round 3 - One-on-one 

(1 Question)

  • Q1. Branch banking information notice board RBI regulations

CSB Bank Interview FAQs

How many rounds are there in CSB Bank Brach Operation Manager interview?
CSB Bank interview process usually has 2-3 rounds. The most common rounds in the CSB Bank interview process are HR, Aptitude Test and Resume Shortlist.
How to prepare for CSB Bank Brach Operation Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CSB Bank. The most common topics and skills that interviewers at CSB Bank expect are Branch Operations, Customer Service, Compliance, Customer Complaints and IT Infrastructure.
What are the top questions asked in CSB Bank Brach Operation Manager interview?

Some of the top questions asked at the CSB Bank Brach Operation Manager interview -

  1. Cross selling with multiple produ...read more
  2. hr disscus related to salary grade and other benef...read more
  3. Offer letter for expectati...read more

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CSB Bank Brach Operation Manager Interview Process

based on 13 interviews

Interview experience

3.7
  
Good
View more
CSB Bank Brach Operation Manager Salary
based on 332 salaries
₹2.7 L/yr - ₹11 L/yr
At par with the average Brach Operation Manager Salary in India
View more details

CSB Bank Brach Operation Manager Reviews and Ratings

based on 83 reviews

3.0/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.1

Salary

2.8

Job security

2.8

Company culture

2.6

Promotions

2.7

Work satisfaction

Explore 83 Reviews and Ratings
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