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CSB Bank
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I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
It's related to how to interact with customer and dress code
Handling customer service issues involves active listening, empathy, problem-solving, and effective communication.
Listen actively to the customer's concerns and complaints.
Show empathy and understanding towards the customer's situation.
Identify the root cause of the issue and find a solution.
Communicate the solution clearly and effectively to the customer.
Follow up with the customer to ensure their satisfaction.
To increase the customer base, focus on targeted marketing, improving customer experience, and leveraging social media.
Identify the target audience and tailor marketing strategies accordingly
Offer incentives or discounts to attract new customers
Improve customer service to enhance customer satisfaction and encourage word-of-mouth referrals
Utilize social media platforms to engage with potential customers and promote the ...
To get more references from existing customers, provide exceptional service, ask for referrals, offer incentives, and maintain strong relationships.
Deliver exceptional service to customers to increase their satisfaction and likelihood of referring others.
Proactively ask satisfied customers for referrals, either in person or through follow-up communication.
Offer incentives to customers for referring others, such as disc...
I applied via Campus Placement and was interviewed in Dec 2022. There were 2 interview rounds.
Topic was about banking industry
I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.
Reasoning, apptitude test only
I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.
Grand success in assignment test
CSB Bank interview questions for designations
I applied via Company Website and was interviewed before Nov 2020. There were 3 interview rounds.
NEFT stands for National Electronic Funds Transfer and RTGS stands for Real Time Gross Settlement.
NEFT is a payment system that allows individuals and businesses to transfer funds electronically from one bank account to another.
RTGS is a payment system that enables large-value transactions to be settled in real-time.
NEFT transactions are settled in batches, while RTGS transactions are settled individually.
NEFT has no m...
Top trending discussions
I was interviewed before Apr 2022.
Preliminary Examination Multiple choice questions with 100 Ques in 60 minutes
Mains Exam with both objective and subjective part.
ATM card is used to withdraw cash from ATM machines while debit card is used for online and offline transactions.
ATM card is linked to a savings or current account while debit card can be linked to both savings and current accounts.
ATM card can only be used to withdraw cash from ATM machines while debit card can be used for online and offline transactions.
ATM card does not have a CVV number while debit card has a CVV n...
My knowledge will help in improving team performance, customer satisfaction and achieving business goals.
I have experience in managing teams and ensuring their productivity
I have knowledge of customer service and can ensure customer satisfaction
I have a good understanding of business operations and can contribute to achieving business goals
I am familiar with industry trends and can provide insights for improvement
I hav...
I chose banking because of its stability, growth opportunities, and the chance to work with diverse clients.
I chose banking because it offers stability and job security.
I am attracted to the growth opportunities in the banking industry.
I enjoy working with diverse clients and helping them achieve their financial goals.
Banking allows me to utilize my analytical and problem-solving skills.
I find the financial industry fa...
posted on 21 Apr 2022
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
posted on 8 Feb 2023
I applied via Newspaper Ad and was interviewed before Feb 2022. There were 3 interview rounds.
Aptitude, Reasoning, General Knowledge, Computer Skills
I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.
Discuss about the merits and demerits of plastic
I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.
Prepare well Covered information about banks
Current banking affairs
based on 9 interviews
1 Interview rounds
based on 112 reviews
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