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CSB Bank Assistant Manager Interview Questions, Process, and Tips

Updated 10 Feb 2024

Top CSB Bank Assistant Manager Interview Questions and Answers

CSB Bank Assistant Manager Interview Experiences

5 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It's related to how to interact with customer and dress code

Round 2 - Banking sales 

(4 Questions)

  • Q1. Relating to banking services
  • Q2. How to handle issues customer service
  • Ans. 

    Handling customer service issues involves active listening, empathy, problem-solving, and effective communication.

    • Listen actively to the customer's concerns and complaints.

    • Show empathy and understanding towards the customer's situation.

    • Identify the root cause of the issue and find a solution.

    • Communicate the solution clearly and effectively to the customer.

    • Follow up with the customer to ensure their satisfaction.

  • Answered by AI
  • Q3. How increase the customer base
  • Ans. 

    To increase the customer base, focus on targeted marketing, improving customer experience, and leveraging social media.

    • Identify the target audience and tailor marketing strategies accordingly

    • Offer incentives or discounts to attract new customers

    • Improve customer service to enhance customer satisfaction and encourage word-of-mouth referrals

    • Utilize social media platforms to engage with potential customers and promote the ...

  • Answered by AI
  • Q4. How to get more refrences from existing customer
  • Ans. 

    To get more references from existing customers, provide exceptional service, ask for referrals, offer incentives, and maintain strong relationships.

    • Deliver exceptional service to customers to increase their satisfaction and likelihood of referring others.

    • Proactively ask satisfied customers for referrals, either in person or through follow-up communication.

    • Offer incentives to customers for referring others, such as disc...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Topic was about banking industry

Round 2 - One-on-one 

(2 Questions)

  • Q1. Persoanl question and education path
  • Q2. Family back ground and hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to start career in banking industry. Policy is very strong and people here are work centric.
Little bit of discrimation in religions, however over all they respect all.

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Q5. Why is SAS used of there are other open source tools available?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning, apptitude test only

Round 3 - HR 

(1 Question)

  • Q1. Basic details in resume and experience
Round 4 - Behavioral 

(1 Question)

  • Q1. Basic experience details in resume. Customer base how much you worth in your area.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Grand success in assignment test

Round 3 - Technical 

(1 Question)

  • Q1. System knowledge
Round 4 - HR 

(1 Question)

  • Q1. Communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good learning and opportunities for future reference

CSB Bank interview questions for designations

 Assistant Relationship Manager

 (1)

 Assistant Accounts Manager

 (1)

 Senior Manager

 (1)

 Product Manager

 (1)

 Deputy Manager

 (1)

 Branch Manager and Assistant Vice President

 (1)

 Client Relationship Manager

 (1)

 Business Planning Manager

 (1)

I applied via Company Website and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Fullform of neft,rtgs
  • Ans. 

    NEFT stands for National Electronic Funds Transfer and RTGS stands for Real Time Gross Settlement.

    • NEFT is a payment system that allows individuals and businesses to transfer funds electronically from one bank account to another.

    • RTGS is a payment system that enables large-value transactions to be settled in real-time.

    • NEFT transactions are settled in batches, while RTGS transactions are settled individually.

    • NEFT has no m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Housing loan what are papers needed

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Internal Compliance
  • Q2. About posting.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good one.

I applied via Campus Placement and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. In all we had 4 rounds. At first we were given to write an article on a topic given where we had options to answer any one from the given two. I chose to write on Small Finance Banks. Next, we had GD: Is m...

Interview Preparation Tips

Interview preparation tips for other job seekers - One thing I would say is mention the things which you can explain to the best of your knowledge and efforts because there can be some points in your interview or resume which might get negative while and it is that you have to make it positive. However, it is all an individual take.
Confidence is the must attribute during interviews and
Never give up!

All the best!

I applied via Campus Placement and was interviewed before Jan 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Meaning of marketing, and customer service
  • Ans. 

    Marketing is the process of promoting and selling products or services, while customer service is the assistance provided to customers before, during, and after a purchase.

    • Marketing involves identifying customer needs and wants, creating products or services that meet those needs, and promoting them through advertising, sales, and other channels.

    • Customer service involves providing assistance to customers before, during...

  • Answered by AI
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident, make eye contact, don't show your NURVESNESS, prepare well
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2022.

Round 1 - Aptitude Test 

Preliminary Examination Multiple choice questions with 100 Ques in 60 minutes

Round 2 - Aptitude Test 

Mains Exam with both objective and subjective part.

Round 3 - One-on-one 

(4 Questions)

  • Q1. Diff b/w ATM Card amd Debit Card
  • Ans. 

    ATM card is used to withdraw cash from ATM machines while debit card is used for online and offline transactions.

    • ATM card is linked to a savings or current account while debit card can be linked to both savings and current accounts.

    • ATM card can only be used to withdraw cash from ATM machines while debit card can be used for online and offline transactions.

    • ATM card does not have a CVV number while debit card has a CVV n...

  • Answered by AI
  • Q2. How ur knowledge will help us
  • Ans. 

    My knowledge will help in improving team performance, customer satisfaction and achieving business goals.

    • I have experience in managing teams and ensuring their productivity

    • I have knowledge of customer service and can ensure customer satisfaction

    • I have a good understanding of business operations and can contribute to achieving business goals

    • I am familiar with industry trends and can provide insights for improvement

    • I hav...

  • Answered by AI
  • Q3. Ques from previous work experience
  • Q4. Why you choose banking
  • Ans. 

    I chose banking because of its stability, growth opportunities, and the chance to work with diverse clients.

    • I chose banking because it offers stability and job security.

    • I am attracted to the growth opportunities in the banking industry.

    • I enjoy working with diverse clients and helping them achieve their financial goals.

    • Banking allows me to utilize my analytical and problem-solving skills.

    • I find the financial industry fa...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for J&K Bank Assistant Manager interview:
  • Banking

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - New customer meet and canvas the business.

CSB Bank Interview FAQs

How many rounds are there in CSB Bank Assistant Manager interview?
CSB Bank interview process usually has 3-4 rounds. The most common rounds in the CSB Bank interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for CSB Bank Assistant Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CSB Bank. The most common topics and skills that interviewers at CSB Bank expect are Market Development, Retail, Salesforce, Private Banking and Gold Loan.
What are the top questions asked in CSB Bank Assistant Manager interview?

Some of the top questions asked at the CSB Bank Assistant Manager interview -

  1. How to get more refrences from existing custo...read more
  2. How to handle issues customer serv...read more
  3. How increase the customer b...read more

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CSB Bank Assistant Manager Interview Process

based on 9 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
CSB Bank Assistant Manager Salary
based on 499 salaries
₹1.9 L/yr - ₹7.8 L/yr
54% less than the average Assistant Manager Salary in India
View more details

CSB Bank Assistant Manager Reviews and Ratings

based on 112 reviews

2.9/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

2.7

Salary

2.7

Job security

2.7

Company culture

2.3

Promotions

2.6

Work satisfaction

Explore 112 Reviews and Ratings
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