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JSW Paints Customer Relationship Officer Interview Questions and Answers

Updated 22 Oct 2024

JSW Paints Customer Relationship Officer Interview Experiences

16 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Online Interview 

(1 Question)

  • Q1. Nominal Questions about yourself, your family, you ambition and all
Round 2 - Aptitude Test 

Very tough round although I scored 17 out of 19

Round 3 - One-on-one 

(2 Questions)

  • Q1. RM And ASM will take your interview
  • Q2. Brief intro previous job exp if any, you family, your friends etc
Round 4 - HR 

(1 Question)

  • Q1. No question asked just infomed you about selection.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to learn and test yourself as a sales man then join this organisation if you have very big expectations from the company and have ambition then doesn't join
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Technical questions related to your line and about paint also
Round 2 - Aptitude Test 

Decent test no need to worry

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction of yourself
  • Ans. 

    I am a dedicated and customer-focused professional with a strong background in building relationships and providing excellent service.

    • I have over 5 years of experience in customer service roles

    • I excel in communication and problem-solving skills

    • I am passionate about delivering exceptional customer experiences

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Disscuss about your future

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and confident

Customer Relationship Officer Interview Questions Asked at Other Companies

asked in BlackBuck
Q1. What do you know about logistics and B2C, and B2B sales
Q2. How to behave with customer ?
asked in JSW Paints
Q3. Sell me android phone while I have iPhone ?
asked in BankBazaar
Q4. What you know about bank bazaar
asked in FirstCry
Q5. Can you describe the Key Performance Indicators (KPIs) that your ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about jsw paints
  • Ans. 

    JSW Paints is a leading paint company in India, known for its high-quality products and innovative solutions.

    • JSW Paints is a subsidiary of JSW Group, a conglomerate with diverse business interests.

    • The company offers a wide range of paints for both interior and exterior applications.

    • JSW Paints is known for its eco-friendly and sustainable paint solutions.

    • They have a strong distribution network across India, ensuring eas...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Previous EXPERIENCE and Sales interested person
Round 3 - Aptitude Test 

BLOOD RELATION, GRAMMER, MATHEMATICS

Interview Preparation Tips

Interview preparation tips for other job seekers - Previous sales experience and except for our interest

JSW Paints interview questions for designations

 Senior Customer Relationship Officer

 (2)

 Relationship Officer

 (1)

 Customer Relation Officer

 (9)

 Relationship Associate

 (3)

 Safety Officer

 (1)

 Environment Health and Safety Officer

 (1)

 Senior Sales Officer

 (6)

 Assistant Manager

 (5)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Calculation analysis etc

Round 2 - HR 

(3 Questions)

  • Q1. Why you want to join sales?
  • Q2. What you know about paints?
  • Ans. 

    Paints are liquid or solid materials that are used to add color and protection to surfaces.

    • Paints are made up of pigments, binders, solvents, and additives.

    • They are used for decorative, protective, and functional purposes.

    • Examples of paints include acrylic, oil-based, and water-based paints.

    • Different types of paints are used for different surfaces such as walls, wood, metal, etc.

  • Answered by AI
  • Q3. What is your Hobbies
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Case Study 

And customer relationship

Round 3 - Technical 

(1 Question)

  • Q1. How to make the statment
  • Ans. 

    To make a statement, clearly communicate the message with relevant information and maintain a professional tone.

    • Start by clearly stating the message you want to convey

    • Provide relevant information to support your statement

    • Maintain a professional tone and avoid using jargon or technical language

    • Use examples to illustrate your point if applicable

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - *Practice the markup and Mark down percentage
*how to handle the customer
*how to make orders payment follow
*handle the contractor and dealer good relationship bulid...
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Simple ones about yourself
  • Q2. Tell me about yourself
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join us
  • Q2. Why do you want to come into paints.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and try to listen and answer patiently.
If you don't know the answer polity say i don't know and find the answer after the interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basically they trying to understand your communication and common sense.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Aptitude Test 

Aptitude, Reasoning, Verbal Ability

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? What you have learnt from your previous sales experience? Why JSW?
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? Why you wants to come your home town? What is your expectation from this company? Tell me about your job role in this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very friendly interview.

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 

(1 Question)

  • Q1. Telephonic interview
Round 2 - Aptitude Test 

Online interview & IQ test and sales related questions

Round 3 - Aptitude Test 

(1 Question)

  • Q1. Sales and technical related

Interview Preparation Tips

Topics to prepare for JSW Paints Customer Relationship Officer interview:
  • B.Tech
Interview preparation tips for other job seekers - Practice lot's of mathematics. Like % and answer all of questions confidently.
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JSW Paints Interview FAQs

How many rounds are there in JSW Paints Customer Relationship Officer interview?
JSW Paints interview process usually has 2-3 rounds. The most common rounds in the JSW Paints interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for JSW Paints Customer Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JSW Paints. The most common topics and skills that interviewers at JSW Paints expect are Distribution, Field Sales, Marketing, Retail and Sales.
What are the top questions asked in JSW Paints Customer Relationship Officer interview?

Some of the top questions asked at the JSW Paints Customer Relationship Officer interview -

  1. Sell me android phone while I have iPhon...read more
  2. What you know about jsw pai...read more
  3. How to make the statm...read more
How long is the JSW Paints Customer Relationship Officer interview process?

The duration of JSW Paints Customer Relationship Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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JSW Paints Customer Relationship Officer Interview Process

based on 22 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • One-on-one Round
View more

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JSW Paints Customer Relationship Officer Salary
based on 301 salaries
₹3.8 L/yr - ₹6 L/yr
56% more than the average Customer Relationship Officer Salary in India
View more details

JSW Paints Customer Relationship Officer Reviews and Ratings

based on 105 reviews

4.0/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.6

Salary

3.6

Job security

3.8

Company culture

3.4

Promotions

3.5

Work satisfaction

Explore 105 Reviews and Ratings
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