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Fino Payments Bank

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3.9

based on 1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Fino Payments Bank Customer Service Officer Interview Questions and Answers

Updated 23 Mar 2024

Fino Payments Bank Customer Service Officer Interview Experiences

3 interviews found

Customer Service Officer Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1.  asked About tha current organization coming for interview
    • Add your answer
  • Q2. About ur self
    • Add your answer
  • Q3. Interested not conductby hr actual conduct by zonal head , interview process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going to interview for the company you must know about company

Customer Service Officer Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Excel, casa, gold loan related
    • Add your answer
  • Q2. Casa gold loan Excel
    • Add your answer
  • Q3. Casa, gold loan,insurance related
    • Add your answer
  • Q4. CMS, casa , work experience
    • Add your answer
  • Q5. Remittance, casa
    • Add your answer

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Customer Service Officer Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2021

I applied via Recruitment Consultant and was interviewed in Feb 2022. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview not conducted by HR conducted by zonal head and ask about your self and your previous experience

Top trending discussions

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Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Fino Payments Bank?
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Interview questions from similar companies

Customer Service Officer Interview Questions & Answers

CSB Bank user image Anonymous

posted on 7 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Reasoning English Grammar General Questions

Round 3 - HR 

(1 Question)

  • Q1. Self introduction
  • Ans. My Self my qualifications my experience
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job Good opportunity

Customer Service Executive Interview Questions & Answers

Baroda Global Shared Services user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Previous work experiences
    • Add your answer
  • Q2. Based on your own answer
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Related previous work and salary
    • Add your answer
  • Q2. Based on your own answer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

Customer Service Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 9 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Your current location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speech

Customer Service Representative Interview Questions & Answers

SVC Co-Operative Bank user image Anonymous

posted on 10 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Role of officer
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - get prepared

Customer Service Associate Interview Questions & Answers

South Indian Bank user image Anonymous

posted on 9 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About education background
    • Add your answer
  • Q2. Abouth family background
    • Add your answer
  • Q3. About banking knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile and answer to question confidently

Customer Service Manager Interview Questions & Answers

DBS Bank user image Anonymous

posted on 15 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Branch banking operations A to z
    • Add your answer

Customer Relationship Officer Interview Questions & Answers

CSB Bank user image Sravani kondeti

posted on 6 May 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Arithmetic and reasoning

Round 2 - HR 

(2 Questions)

  • Q1. Interview about Banking operations
    • Add your answer
  • Q2. What is mutilated note?
  • Ans. 

    A mutilated note is a damaged or defaced currency note that is no longer in a usable condition.

    • Mutilated notes can include torn, burnt, or stained currency.

    • Banks may refuse to accept mutilated notes for exchange.

    • Central banks often have specific guidelines for the exchange of mutilated notes.

    • Mutilated notes may need to be submitted to the central bank for verification and replacement.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
More about working at Fino Payments Bank

Fino Payments Bank Interview FAQs

How many rounds are there in Fino Payments Bank Customer Service Officer interview?
Fino Payments Bank interview process usually has 1 rounds. The most common rounds in the Fino Payments Bank interview process are One-on-one Round.
How to prepare for Fino Payments Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fino Payments Bank. The most common topics and skills that interviewers at Fino Payments Bank expect are Field Sales, Account Opening, Banking Operations, Branch Management and Casa.
What are the top questions asked in Fino Payments Bank Customer Service Officer interview?

Some of the top questions asked at the Fino Payments Bank Customer Service Officer interview -

  1. Interested not conductby hr actual conduct by zonal head , interview proce...read more
  2. Casa, gold loan,insurance rela...read more
  3. Excel, casa, gold loan rela...read more

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Fino Payments Bank Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 3 Fino Payments Bank interviews
Recruitment Consultant
Referral
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Fino Payments Bank Customer Service Officer Salary
based on 80 salaries
₹1.2 L/yr - ₹2.7 L/yr
46% less than the average Customer Service Officer Salary in India
View more details

Fino Payments Bank Customer Service Officer Reviews and Ratings

based on 30 reviews

4.1/5

Rating in categories

3.8

Skill development

3.9

Work-Life balance

3.2

Salary & Benefits

3.6

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.5

Work Satisfaction

Explore 30 Reviews and Ratings
Fino Payments Bank Salaries in India
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Officer
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₹1.4 L/yr - ₹5.1 L/yr

Manager
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Customer Relation Officer
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₹1.1 L/yr - ₹3.2 L/yr

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