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Baroda Global Shared Services Customer Service Executive Interview Questions and Answers

Updated 26 Nov 2024

Baroda Global Shared Services Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Previous work experiences
  • Q2. Based on your own answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Related previous work and salary
  • Q2. Based on your own answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why you think you are a perfect fit for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Share the skills which you have and is required for this role and highlight your previous experience, which can help you in this Role

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Interview questions from similar companies

I applied via Referral and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Vaccine information
  • Q2. Pharmacovigilance definition
  • Q3. Training aspects

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should have knowledge about PV

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Maths questions and english test

Round 2 - One-on-one 

(1 Question)

  • Q1. One on one round with manager on tableau, sql and projects in your resume.
Round 3 - HR 

(1 Question)

  • Q1. Basic questions and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on what skills and projects are written in your cv.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Leadership related questions
  • Q2. Evaluating team handling skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not drop your resignation without getting confirmation email from the company
Interview experience
1
Bad
Difficulty level
-
Process Duration
2-4 weeks
Result
Not Selected

I applied via Newspaper Ad and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Coding Test 

SMALLEST NUMBER IN ARRAY

I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Microservices, Azure Devops, Logical strength
  • Q2. Java Oops, Multi Threading, Collection, Spring boot
  • Q3. Java basic coding test
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join this company?
  • Q2. What are your daily deliverables?
  • Ans. 

    My daily deliverables include overseeing daily operations, managing staff, ensuring customer satisfaction, and achieving sales targets.

    • Overseeing daily operations to ensure smooth functioning

    • Managing staff by delegating tasks and providing guidance

    • Ensuring customer satisfaction through excellent service

    • Achieving sales targets by analyzing performance and implementing strategies

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Professional experience
  • Q2. Critical resources handling

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Technical questions related to the profile and what is mentioned in your cv will be asked.
  • Q2. Overall experience and background questions
  • Q3. Hypothetical scenario may be given to check psychology of the candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure the candidate should be aware about whatever is mentioned in the cv, company profile and job profile

Baroda Global Shared Services Interview FAQs

How many rounds are there in Baroda Global Shared Services Customer Service Executive interview?
Baroda Global Shared Services interview process usually has 1-2 rounds. The most common rounds in the Baroda Global Shared Services interview process are HR and Behavioral.
How to prepare for Baroda Global Shared Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Baroda Global Shared Services. The most common topics and skills that interviewers at Baroda Global Shared Services expect are Communication Skills, Debt Recovery, Domestic BPO, Kannada and Outbound Calling.

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Baroda Global Shared Services Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Baroda Global Shared Services Customer Service Executive Salary
based on 4 salaries
₹1.8 L/yr - ₹2.9 L/yr
28% less than the average Customer Service Executive Salary in India
View more details

Baroda Global Shared Services Customer Service Executive Reviews and Ratings

based on 2 reviews

2.5/5

Rating in categories

2.0

Skill development

2.5

Work-life balance

2.0

Salary

2.0

Job security

2.9

Company culture

2.0

Promotions

2.5

Work satisfaction

Explore 2 Reviews and Ratings
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₹1.5 L/yr - ₹3.7 L/yr

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