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Engaged Employer

Foundever

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3.6

based on 1.8k Reviews

Foundever Hyderabad / Secunderabad

Foundever Hyderabad / Secunderabad Office Addresses

3 locations

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Foundever Hyderabad / Secunderabad Ratings

based on 545 reviews

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Overall Rating

3.5/5

220

123

Category Ratings

3.5

Job Security

3.4

Skill development

3.3

Work-Life balance

3.3

Work Satisfaction

3.2

Company culture

2.9

Salary & Benefits

2.8

Promotions/Appraisal

Foundever Hyderabad / Secunderabad Reviews

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Technical Support Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 13 Nov 2024

Likes

I like the job security of this company, apart from that we loose everything.

Dislikes

No work life balance, no job satisfaction, no growth, no hike or no yearly increment. 24 hour shift environment, health effects.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 10 Nov 2024

Likes

You will be treated like a STARKID until you complete your TRAINING from their REALITY COMES into the picture , what i really like about working here i found my VALUE and it helped me leaving this toxic environment

Dislikes

FOUNDEVER is a company where employees will be treat like Sh***t, they pay you they will make your work like you are robots, YOU are the REASON they are getting paid by their CLIENTS, YOU are the FIRST FACE to the customer, YOU are responsible for any mistake happened, YOUR work will go on TOSS if something happened even if its not YOUR mistake YOU have to face meetings, THEY will not listen to you at all if you bring a detractor (meaning:bad survey) YOU are Responsible for all parameters, IF you think of leaving the organisation their faces and opinion towards you will change in fraction of seconds they will not speak to you or talk to you nicely even after you worked whole heartedly during your tenurity, I personally suggest DO NOT APPLY if you already joined and its been less than a month LEAVE you'll be HAPPY , in TRAINING you'll love the company because they KEPT BEST TRAINER With Best Jokes & Best Humor once your TRAINING is done you are NO ONE , you will be the Jacka*s once you hit PRODUCTION FLOOR, your BREAKS are Questioned , Your LOG IN hours are Questioned, YOU will be chosed for Pole Dancing to welcome clients if they Visit so that you show them you are HAPPY you will be asked to not speak anything BAD about anything when there is a client visit, YOU will be asked to focus at work if they come, SOMEBODY will be handpicked that too on their CONVENIENCE so that you DANCE for CLIENT so they become HAPPY, NO TEAM ENGAGEMENT ACTIVITIES during your tenurity YOU WILL WORK LIKE A SL*VE AND QUESTIONED ABOUT YOUR WORK IN YOU WHOLE SHIFT, SHIFT ENDS YOU NEED TO GO HOME NO CHANCE TO SPEAK TO YOUR MANAGEMENT NOBODY WILL LISTEN OR AMEND ON ANYTHING IF YOU NEED TO CHANGE OR DOESNT LIKE SOMETHING IN OTHER WORDS THEY DONT CARE S**HIT ABOUT YOU / YOUR GOALS / YOUR CAREER / YOUR HAPPINESS / YOUR HEALTH / NO approvals on Medical Leaves you will be questioned about MEDICAL DOCUMENTS, they say you have medical insurance but no guidance how to claim it, they say you will have best Team Leader , a TEAM LEADER who doesnt know anything about PROCESS just dependent on S.M.E (who is trained for the process) T.L will not consider you , They will only consider your log in hours, Poor S.M.E's they arr paid lesser than customer support agent but they are assigned to assit 20 agents in one day, please be good with them , I'm not saying you guys NOT TO JOIN, all i'm saying this if you REALLY LOVE YOURSELF ??? Do not think of FOUNDEVER !!! dont even refer your freind to this organization YOUR FREIND will CURSE YOU during his/her tenurity .. YOU CANT CHANGE THIS COMPANY UNTIL YOU CHANGE WHOLE MANAGEMENT all are FAKE & BIASED , POLITICS is everywhere but in this organization all are POLITICIANS. you will see employees here no doubt but they are FORCED to stay BECAUSE they have RESPONSIBILITIES or they left their home town and have to make sure they pay to their P.G's monthly and have to send some to their families, they cannot afford switching to other company because here YOU Cant even SWITCH THEY WILL NOT RELIEIVE YOU EASILY UNTIL THEIR CONDITIONS ARE MET , THEY WILL ENVY YOU if you share that you are trying to SWITCH, You will know this when you Join , But you will also remember this REVIEW that someone warned YOU and YOU Ignored this review or if someone asked you to IGNORE , but this all TRUE. Ignore this & you will be RIPPED....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Foundever Hyderabad / Secunderabad Office Photos

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Foundever Hyderabad / Secunderabad Salaries

based on 3k salaries

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Designation	Avg Annual Salary	Open Jobs
Customer Service Professional 0 - 6 years exp. · Hyderabad / Secunderabad (276 salaries)	₹1 L/yr - ₹4.5 L/yr
Starting your career? Discover Foundever fresher salaries in India
Customer Service Representative 0 - 4 years exp. · Hyderabad / Secunderabad (253 salaries)	₹1.4 L/yr - ₹4 L/yr
Login to view exact salary
Starting your career? Discover Foundever fresher salaries in India
Customer Service Executive 0 - 5 years exp. · Hyderabad / Secunderabad (212 salaries)	₹1.2 L/yr - ₹6 L/yr
Starting your career? Discover Foundever fresher salaries in India
Customer Support Executive 0 - 4 years exp. · Hyderabad / Secunderabad (140 salaries)	₹1.5 L/yr - ₹4.5 L/yr
Starting your career? Discover Foundever fresher salaries in India
Customer Service Associate 0 - 4 years exp. · Hyderabad / Secunderabad (111 salaries)	₹1.3 L/yr - ₹4.6 L/yr
Starting your career? Discover Foundever fresher salaries in India

Foundever Hyderabad / Secunderabad Jobs

View all

Hiring Technical Support international - Voice (Foundever)

Hyderabad / Secunderabad

0-4 Yrs

Not Disclosed

International Voice Process | Foundever

Hyderabad / Secunderabad

0-1 Yrs

Not Disclosed

International Voice Process | Foundever

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

International Voice Process (Foundever)

Hyderabad / Secunderabad

0-4 Yrs

Not Disclosed

Hiring Technical Support international - Voice (Foundever)

Hyderabad / Secunderabad

0-4 Yrs

Not Disclosed

International Voice process

Hyderabad / Secunderabad

0-3 Yrs

Not Disclosed

International Voice Process (Foundever)

Hyderabad / Secunderabad

0-3 Yrs

₹ 1-3.5 LPA

L2 iAM Support Engineer - Active Directory (5-8 yrs)

Hyderabad / Secunderabad, Chennai

5-8 Yrs

₹ 15-23 LPA

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Foundever Hyderabad / Secunderabad Work Policy

based on 88 reviews in last 6 months

Work from office

88%

Hybrid

12%

Other hybrid work policies

3 days/week from office

2 days/week from office

Foundever Hyderabad / Secunderabad Employee Benefits

Office cab/shuttle

53 total responses

International/On-site exposure

3 total responses

Free meal

1 total response

Health insurance

23 total responses

+5 more benefits

Gender Based Ratings at Foundever Hyderabad / Secunderabad

based on 524 verified reviews

Rated 3.6 for Job Security and 3.4 for Work-Life Balance

Rated 3.5 for Job Security and 3.4 for Skill Development

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Foundever Hyderabad / Secunderabad

Foundever Hyderabad / Secunderabad Office Addresses

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Foundever Hyderabad / Secunderabad Ratings

Foundever Hyderabad / Secunderabad Reviews

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Foundever Hyderabad / Secunderabad Salaries

Foundever Hyderabad / Secunderabad Jobs

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Foundever Hyderabad / Secunderabad Work Policy

Work from office

Hybrid

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