AmbitionBox
About Company
i
IntouchCX
based on 1.9k Reviews
1 location
Overall Rating
5
363
4
232
3
198
2
113
1
382
Category Ratings
Company culture
Skill development
Salary
Work-life balance
Work satisfaction
Job security
Promotions
Senior Support Analyst in Hyderabad / Secunderabad
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I would not recommend working at this company if you’re looking for stability. There is absolutely no job security—they will terminate you anytime without a valid reason, no matter how well you perform. Once they’re done with the work, you’re disposable. The shift timings are horrible, making it difficult to maintain a work-life balance. There is no proper management, and employees are treated as temporary resources rather than valued team members. If you’re considering a long-term career, this is not the place for you....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Currently Wfh
Shift timings are bad not enough night shift allowance or any other incentives. Favouritism. If the process is easy they make ways to make it difficult even though its not required. Co workers are snakes. Always on verge to terminate employees no job security.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
E Support Officer 0 -
5
years
exp.
· Hyderabad / Secunderabad (1.1k
salaries) | ₹1.2 L/yr - ₹4.5 L/yr | |
Starting your career? Discover IntouchCX fresher salaries in India | ||
Senior E Support Officer 0 -
7
years
exp.
· Hyderabad / Secunderabad (567
salaries) | ₹1.9 L/yr - ₹5 L/yr | |
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| ||
Starting your career? Discover IntouchCX fresher salaries in India | ||
Quality Analyst 1 -
6
years
exp.
· Hyderabad / Secunderabad (229
salaries) | ₹2 L/yr - ₹5 L/yr | 1 job opening |
Starting your career? Discover IntouchCX fresher salaries in India | ||
Customer Support Executive 0 -
4
years
exp.
· Hyderabad / Secunderabad (184
salaries) | ₹1.7 L/yr - ₹4.5 L/yr | 3 job openings |
Starting your career? Discover IntouchCX fresher salaries in India | ||
Team Lead 2 -
9
years
exp.
· Hyderabad / Secunderabad (183
salaries) | ₹3 L/yr - ₹8 L/yr | 1 job opening |
Starting your career? Discover IntouchCX fresher salaries in India |
based on 227 reviews in last 6 months
Other hybrid work policies
32%
2 days/week from office
6%
3 days/week from office
5%
Rated 3.0 for Skill development and 2.9 for Company culture
Rated 2.6 for Work-life balance and 2.6 for Company culture
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