Foundever Team Lead Operations Reviews by 10+ Employees | Rated 3.0/5

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

63% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

4 reviews

2.8

Rated by Men

12 reviews

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Top Mentions in Foundever Team Lead Operations Reviews

20 reviews found

Sort by: Popular

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2024

Likes

There are no likes to say, worst company I have seen in my entire life, managers will show partiality towards team leaders, they always look to remove the people, there will be no recognition at all in this company, PLEASE DON'T JOIN in this company.

Dislikes

The company is only good for some communities. Worst company, No appraisals will be given.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2024

Likes

Good work life balance

Work satisfaction - Good
Work-life balance - Good

Dislikes

Minimum salary range and not so great benefits

Skill development - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2023

Likes

Positive vibes on the floor, great infrastructure, supportive management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Food in cafeteria

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Dec 2023

Likes

Not applicable not applicable

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not applicable Not applicable

Work Details

Work days: Rotational Shift (Flexible Timings)

Team Lead Operations in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2023

Likes

Work culture Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less culture activities

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2023

Likes

Terrible to work

Dislikes

No work culture

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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Team Lead Operations in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2022

Likes

Sitel has a good people management.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Team Lead Operations in Gurgaon / Gurugram

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2022

Likes

No answer

Dislikes

No answer

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

No answer

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2023

Likes

Nothing

Dislikes

Management, the way employees are treated

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 05 Feb 2022

Likes

Excellent

Salary - Good
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2018

Likes

Work life balance

Job security - Good
Work-life balance - Good

Dislikes

No learning, career growth

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 May 2022

Likes

Being an Operations lead we gotta drive the numbers while maintaining good relationships with our team. Leadership was good and supportive throughout my tenure. We deployed multiple projects and transitioned associates from one project to another ensuring everyone who is associated with organisation has a job to do.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Sometimes it became a nightmare for associates to do overtime as they were pushed to do OT and the worst past they were not being paid as per their efforts.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Navi Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2021

Likes

Excellent work environment. And excellent leadership team

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Aptitude test does not seem to be logical for next level

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2019

Likes

Team members are friendly and focused towards work....

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Career growth is slow and low on innovations

Work Details

Work days: Monday to Friday (Strict Timings)

Team Lead Operations in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Feb 2019

Likes

Job Security

Job security - Good

Dislikes

Salary/Appraisal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2019

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Team Lead Operations in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2023

Likes

Job security - Good

Dislikes

Skill development - Poor

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Team Lead Operations Jobs at Foundever

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Team Leader Operations For International Customer Service Process

Gurgaon / Gurugram

5-10 Yrs

Not Disclosed

French Team Leader Operations Voice - Blended

Gurgaon / Gurugram

1-6 Yrs

Not Disclosed

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Foundever Team Lead Operations Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 66% of employees reported the...Read more

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