CSR

CSR Interview Questions and Answers

Updated 16 Dec 2024
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Q1. What keys for copy and paste

Ans.

The keys for copy and paste are Ctrl+C and Ctrl+V.

  • To copy, select the text or item and press Ctrl+C

  • To paste, place the cursor where you want to paste and press Ctrl+V

  • These shortcuts work on most operating systems and applications

Q2. Scenario how to handle customer queries

Ans.

Handle customer queries by actively listening, empathizing, providing accurate information, and following up.

  • Listen actively to understand the customer's query

  • Empathize with the customer's situation and show understanding

  • Provide accurate and relevant information to address the query

  • Follow up with the customer to ensure their issue is resolved

CSR Interview Questions and Answers for Freshers

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Q3. Relocation to ahmedabad ? Ru ready

Ans.

Yes, I am open to relocating to Ahmedabad.

  • I am willing to relocate for the right opportunity

  • I have researched Ahmedabad and am comfortable with the location

  • I am excited about the potential opportunities in Ahmedabad

Q4. talk on one topic for two minutes

Ans.

The impact of climate change on marine life

  • Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

  • Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

  • Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

  • Examples: Coral reefs in the Great Barrier Reef are experiencing mass bleaching events, leading to loss of biodiversity

  • E...read more

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Q5. Do you know about IFB?

Ans.

IFB stands for Indian Fine Blanks, a company known for manufacturing home appliances.

  • IFB is a popular brand in India known for manufacturing home appliances such as washing machines, microwave ovens, and dishwashers.

  • The company was founded in 1974 and has a strong presence in the Indian market.

  • IFB products are known for their quality, durability, and innovative features.

  • IFB also offers after-sales services and customer support to ensure customer satisfaction.

Q6. Tell about collection

Ans.

Collection refers to the process of gathering information or items for a specific purpose.

  • Collection can involve gathering data, objects, or funds.

  • Examples include collecting donations for a charity, collecting data for research purposes, or collecting stamps as a hobby.

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Q7. How to growth

Ans.

Growth can be achieved through innovation, market expansion, strategic partnerships, and customer retention.

  • Innovate and improve products/services to attract new customers

  • Expand into new markets or geographies

  • Form strategic partnerships to leverage each other's strengths

  • Focus on customer retention to increase repeat business and referrals

Q8. write essay on one topic

Ans.

The impact of climate change on biodiversity

  • Climate change is causing shifts in habitats and ecosystems

  • Loss of biodiversity can lead to negative consequences for ecosystems and human societies

  • Conservation efforts are crucial to protect vulnerable species

  • Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife

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