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Foundever Agent Interview Questions and Answers

Updated 21 Feb 2025

Foundever Agent Interview Experiences

2 interviews found

Agent Interview Questions & Answers

user image Anonymous

posted on 10 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why the call center industry?

Agent Interview Questions & Answers

user image Anonymous

posted on 21 Feb 2025

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What are your qualifications?

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent and concise communication is essential.

Agent Interview Questions Asked at Other Companies

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Q5. 1. How can trace the customer who has charge off

Interview questions from similar companies

I was interviewed before Jul 2016.

Interview Questionnaire 

1 Question

  • Q1. Let me know about your technical skills
  • Ans. 

    I have strong technical skills in data analysis, software testing, and quality assurance.

    • Proficient in data analysis tools such as Excel, SQL, and Tableau

    • Experienced in software testing methodologies like manual testing and automation testing

    • Skilled in quality assurance processes including test planning, execution, and defect tracking

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: First Phone Technical Interview for 1 hr - Programming

Tips: The interviewer seeks my confidence levels more than my technical skills. I suggest confidence is the key point to clear the 1st round

Round: HR Interview
Experience: Second In person interview with account manager - 35 mins, general resume related questions - went well
There was no call or update regarding application status
3 people cleared 1st and 2nd round from my graduate class
1 was called for third round and later offered
Tips: Be confident while you answer the questions and it seems they are very particular about the skills as well behavior

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction & work experience and language check

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD

I was interviewed before Mar 2016.

Interview Questionnaire 

1 Question

  • Q1. Discussed company policies, the salary structure, shift timing, allowances and deductions, PF and health insurance schemes.

Interview Preparation Tips

Round: Essay Writing
Experience: All the present candidates were asked to write an essay on "Importance of internet in our daily life". Time provided for this round was 40 minutes and almost everyone present there were able to complete that on time. Candidates who cleared that round were ready for the next round.
Tips: Always provide information you know as you can be cross checked by the operations manager and during HR discussion. Avoid making spelling mistakes as they have a huge impact and can be judged based specially on them.

Round: Operations round
Experience: I was called for a round with the operations manager where I was asked several questions based the role I played in my previous organisation. Challenges that I have faced during my work and the resolution offered or implemented during the service period. The reason for resigning from my previous company and also asked for the reason why I want to join TCS and where do I see myself five years down the line. Discussed about the leadership qualities I have in myself and how to implement those going forward.
Tips: Please be area specific while giving any information. Provide full information based on the experience you have. Avoid jumping from topic one to another by providing partial information.

Round: Aptitude round
Experience: In this round I was asked to complete 50 questions in 1 hour which had three sections, A,B,C where I had maths, general intelligence and English comprehension and Grammer test which do not have any negative marking.
Tips: Attempt for all the questions as there is no negative marking in any of these sections.

Round: HR Interview
Tips: Discuss all in details to avoid confusions later.

Skills: Writing Skills, Communication And Confidence, Basics Of Machine Learning, Leadership Skills

I applied via Campus Placement and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident

Interview Questionnaire 

1 Question

  • Q1. Types of testing
  • Ans. 

    Types of testing include functional, performance, security, usability, and compatibility testing.

    • Functional testing ensures that the software meets the specified requirements.

    • Performance testing checks the system's response time, scalability, and stability under various loads.

    • Security testing identifies vulnerabilities and ensures that the system is secure.

    • Usability testing evaluates the user-friendliness of the softwa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared for intervies

Interview Questionnaire 

3 Questions

  • Q1. 7 quality tools
  • Ans. 

    The 7 quality tools are essential for quality control and improvement in any industry.

    • Check sheets: used to collect data and record observations

    • Pareto charts: used to identify the most frequent problems or causes

    • Fishbone diagrams: used to identify the root cause of a problem

    • Histograms: used to display data distribution

    • Control charts: used to monitor process performance over time

    • Scatter diagrams: used to identify relati...

  • Answered by AI
  • Q2. Team management
  • Q3. Refer to examples
  • Ans. 

    Examples of what?

    • Can you please clarify what you are asking for examples of?

    • Are you asking for examples of my experience as a Quality Analyst?

    • Or are you asking for examples of quality issues I have identified and resolved?

    • Please provide more context so I can give you a relevant answer.

  • Answered by AI

I applied via LinkedIn and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Basic mcq questions of java and selenium

Round 2 - Technical 

(2 Questions)

  • Q1. Basic java questions:- abstract class,interface,collection hierarchy, maps etc
  • Q2. Explain your framework, types of waits and all other selenium commands, javascriptexecutor
  • Ans. 

    My framework is based on Page Object Model and uses TestNG for test execution. I use explicit and implicit waits as well as fluent waits.

    • I use Page Object Model for better organization and maintenance of code

    • I use TestNG for test execution and reporting

    • I use explicit waits for specific conditions to be met before proceeding with the test

    • I use implicit waits to set a default waiting time for all elements

    • I use fluent wai...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary and joining related discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare java,selenium, testng,cucumber, git and maven

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Completely related to the process and the work that we do at our previous job
  • Q2. More than the personal traits interview will be more on subject . They test your knowledge in the particular field you are applying for.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as possible as it develops confidence and experience on how to handle an interview and how to read the interviewers mind

Foundever Interview FAQs

How many rounds are there in Foundever Agent interview?
Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are HR.

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Foundever Agent Interview Process

based on 2 interviews

Interview experience

3
  
Average
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₹1.1 L/yr - ₹5.5 L/yr
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3.8

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