Tech Mahindra Quality Analyst Interview Questions, Process, and Tips

The seven quality control tools are essential for analyzing and solving quality-related issues in a systematic manner.

• Check sheets: Used for collecting and organizing data, such as defect counts or frequency of occurrences.

• Pareto charts: Helps in identifying the most significant factors contributing to a problem by displaying them in descending order.

• Cause-and-effect diagrams (Fishbone diagrams): Used to identify and a...read more

Feedback procedure involves collecting, analyzing, and acting upon feedback from customers or stakeholders.

• Collect feedback through surveys, interviews, or suggestion boxes

• Analyze feedback to identify trends, patterns, and areas for improvement

• Act upon feedback by implementing changes or addressing concerns

• Follow up with customers or stakeholders to ensure their feedback was addressed

• Document feedback and actions taken

Key Result Areas (KRA) for an auditor include compliance with regulations, accuracy of financial statements, and identification of risks.

• Ensuring compliance with regulations and standards

• Accuracy of financial statements and reports

• Identification and assessment of risks

• Effective communication with stakeholders

• Continuous improvement of audit processes