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iSON Xperiences

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3.4

based on 1k Reviews

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iSON Xperiences Agent Interview Questions and Answers

Updated 26 Feb 2021

iSON Xperiences Agent Interview Experiences

1 interview found

Agent Interview Questions & Answers

user image Anonymous

posted on 26 Feb 2021

Interview Questionnaire 

2 Questions

  • Q1. 1. How can trace the customer who has charge off
  • Ans. 

    To trace a customer who has charged off, you can use various methods such as skip tracing, credit reporting agencies, and legal action.

    • Use skip tracing techniques to locate the customer's current address and contact information

    • Check credit reporting agencies for any recent activity or updates on the customer's account

    • Consider legal action to recover the debt and obtain information on the customer's whereabouts

    • Contact a...

    • Answered by AI
    Add your answer
  • Q2. We can trace the customer by naukri. Com and facebook and justdial and google if customer self employed then search on google Or facebook if customer imployee then search by naukri and also facebook
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Agent Interview Questions & Answers

Startek user image Ankita's World

posted on 11 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. Is this company policy if people come together they will rejecte candidate with out any reason?
  • Ans. 

    No, it is not company policy to reject candidates without reason if people come together.

    • Company policy is to provide feedback and reasons for rejection to candidates.

    • Decisions are based on qualifications, experience, and fit for the role.

    • Rejecting candidates without reason can lead to legal issues and damage company reputation.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was In startek Flipkart process kolkata. I have completed 1 year after that for some issue I have regine from that company after 3 months I decided to to join the company again. I HAVE all experience later from startek. But when I again went for interview In startek There is a Assistant Manager his Name is Asutosh kumar. He was taking interview. He started to claim false eligatinos that we had done abscond from the company. We all 3 people we wanted to again work in startek but he rejected as that because we came together for interview he will not select us. And he is cotinue blaming us that we have done abscond from the company but we had all the paper with us. And he rejected us. Is that company policy if some people knows each other and they come for interview together they should rejected. Kindly check this issue
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata

Agent Interview Questions & Answers

Tech Mahindra user image Shashank Raj

posted on 2 Jan 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. 1. Introduction
    • Add your answer
  • Q2. Working experience
  • Ans. Explained her my working experience of 4 years in banking sector and 1 year in Flipkart.
    • Answered by Shashank Raj
    Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Agent interview:
  • Introduction work ex
Interview preparation tips for other job seekers - Those who are looking for a job and want to work in TechMahindra, they can join as they will get support from HR's but bosses can't cooperate with them. Bosses always treat them like a slave.

Agent Interview Questions & Answers

Cogent E Services user image Anonymous

posted on 24 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about. Yourself
    • Add your answer
  • Q2. Why did You left your previous organization
    • Add your answer
  • Q3. How to handle angry customer
  • Ans. 

    Listen actively, empathize, stay calm, apologize, offer solutions, follow up.

    • Listen actively to understand the customer's concerns.

    • Empathize with the customer's emotions and show understanding.

    • Stay calm and avoid escalating the situation.

    • Apologize for any inconvenience caused, even if it wasn't your fault.

    • Offer solutions to address the customer's issue and make things right.

    • Follow up with the customer to ensure their s

    • Answered by AI
    Add your answer
  • Q4. Why are you trying this company
    • Add your answer

Agent Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 14 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Take a topic and brief

Round 3 - One-on-one 

(2 Questions)

  • Q1. Take a topic and speak in hindi
    • Add your answer
  • Q2. Take a topic and speak in English
    • Add your answer

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Agent interview:
  • Hyderabad
Interview preparation tips for other job seekers - It is very good company
Daily we have to take 120 calls a day
We should not talk rude to customers we have to speak smoothly and we have satisfy the customer

Agent Interview Questions & Answers

Hexaware Technologies user image prajakta jadhav

posted on 16 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join Bpo
    • Add your answer
  • Q2. What do you know about online shopping
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Here interview experience was unbelievable. It depends upon people to people can't be assured what kind of questions they ask they only check your communication skills your communication is only game you won the whole interview....

Agent Interview Questions & Answers

Startek user image Anonymous

posted on 7 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

When tha trening started, case deremination took place and I was told how to solve this case.

Round 3 - One-on-one 

(1 Question)

  • Q1. At the time of the interview, Qualification was the raised, do I have any previous experience? In this, questions were asked about family background.
    • Add your answer

Agent Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Do u have any problem to rotinional shift
  • Ans. 

    I am comfortable with rotational shifts and have no problem adjusting my schedule.

    • I am flexible with my work hours and can easily adapt to different shifts.

    • I understand the importance of rotational shifts in certain industries and am willing to work accordingly.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload.

    • I prioritize my work-life balance and am committed to...

    • Answered by AI
    Add your answer

Agent Interview Questions & Answers

Cogent E Services user image Anonymous

posted on 29 May 2022

I applied via Job Fair and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 
Round 3 - Group Discussion 

Good communication skills

Round 4 - Technical 

(1 Question)

  • Q1. Self induction with fluent English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should Be confidence with communication skills

Agent Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why should we hire you?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Comapny was good and hr was good and manager and tl asle where well for supporting
But some issue with one tl i left that company that company was good for growt
More about working at iSON Xperiences

iSON Xperiences Interview FAQs

How to prepare for iSON Xperiences Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iSON Xperiences. The most common topics and skills that interviewers at iSON Xperiences expect are Sales, customer support, Banking, Collections and Communication Skills.
What are the top questions asked in iSON Xperiences Agent interview?

Some of the top questions asked at the iSON Xperiences Agent interview -

  1. 1. How can trace the customer who has charge o...read more
  2. We can trace the customer by naukri. Com and facebook and justdial and google i...read more

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iSON Xperiences Agent Salary
based on 15 salaries
₹1.1 L/yr - ₹3 L/yr
25% less than the average Agent Salary in India
View more details

iSON Xperiences Agent Reviews and Ratings

based on 12 reviews

2.6/5

Rating in categories

2.5

Skill development

2.2

Work-life balance

2.5

Salary

2.9

Job security

2.6

Company culture

2.2

Promotions

2.4

Work satisfaction

Explore 12 Reviews and Ratings
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