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iSON Xperiences CSR Executive Interview Questions and Answers
iSON Xperiences CSR Executive Interview Experiences
4 interviews found
Anonymous
I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.
(2 Questions)
- Q1. About yourself, daily routine, last Sunday experience, what you have goal, about your favorite, like dish, play, and watch
- Q2. Y should we hire you
(2 Questions)
- Q1. Same thing below above
- Q2. Same as above questions
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
(3 Questions)
- Q1. Introduce yourself , give me your introduction
- Q2. What do understand by credit card
- Ans.
A credit card is a plastic card that allows the holder to borrow money from a bank or financial institution to make purchases.
Credit cards allow users to make purchases without having to pay for them immediately
The user is required to pay back the borrowed amount along with interest
Credit cards often come with rewards programs and other benefits
Examples of credit card companies include Visa, Mastercard, and American Ex
- Q3. Are you comfortable for night shift or rotational shift
(2 Questions)
- Q1. Your previous company salary
- Q2. Do you have personal vehicles
(2 Questions)
- Q1. Asking about process query
- Q2. Introduce yourself / give me your introduction
Interview Preparation Tips
I applied via Job Fair and was interviewed before Jun 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Q2. You are left that previous organization
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell about your self And why you are left that previous organisation
- Q2. Paragraph reading and client round
Interview Preparation Tips
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Selected
I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.
English Writing and vocabulary knowledge
(1 Question)
- Q1. Email writing on a situation raised by a player during playing a game when the game is encountered by a bug
(1 Question)
- Q1. Salary discussion and practical thinking ability
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Mock call with angry customer
- Q2. Communication skills
Selected
I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.
(3 Questions)
- Q1. About Your Self
- Q2. About Your Hobbies
- Q3. About Your Previous Experience
They test your hearing capacity, Logical question to judge your mindset and they test your memory
(2 Questions)
- Q1. About Your Previous experience
- Q2. Why to hire you
Interview Preparation Tips
CSR Executive Interview Questions & Answers
Conneqt Business Solutions
SR Pixels
posted on 1 May 2024
(3 Questions)
- Q1. Tell about ur self
- Q2. About experice..where have we worked
- Q3. Aree you confortable with the timings
- Ans.
Yes, I am comfortable with the timings and can adjust as needed.
I am flexible with my schedule and can accommodate different timings if required.
I understand the importance of meeting deadlines and am willing to work extra hours if needed.
I have experience working in shifts and can manage my time effectively to meet the demands of the job.
(2 Questions)
- Q1. Will u be needing any holidays
- Q2. Are confortable with the shifts
Interview Preparation Tips
(2 Questions)
- Q1. How process works
- Ans.
The process involves a series of steps to achieve a specific goal or outcome.
Identify the goal or outcome to be achieved
Break down the steps needed to reach the goal
Assign responsibilities to individuals or teams for each step
Monitor progress and make adjustments as needed
Evaluate the results and make improvements for future processes
- Q2. What are necessary for handling calls
- Ans.
Effective communication skills, active listening, empathy, problem-solving abilities, product knowledge
Effective communication skills are necessary for handling calls
Active listening to understand the customer's concerns
Empathy to connect with the customer on a personal level
Problem-solving abilities to address customer issues
Product knowledge to provide accurate information and solutions
Interview Preparation Tips
prasad raw
Introduce yourself and more details about you
Versant test which will decide your vocabulary
(2 Questions)
- Q1. Salary discussions and more information about the process
- Q2. Where do you want to see yourself in next 5 years
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