iSON Xperiences Collection Agent Interview Questions and Answers

Q1. Which stay from present?
Ans. I am stay from Delhi basically from UP...and stay from me and my sister both living a room rent available ....and my sister study in this class 7 th and I am job for collection department.
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Q2. How do work? First off all Customer tell us and say silent to listen the customer and then solved this query ...this is the customer service .....but customer solve query .....then again customer paymen...read more
Ans. I am working for a 1 year in this company as work of SBI collection agent and this process of collection company name of Ison Bpo India Pvt ltd. Staff -Good morning avi this here,customer- yes ,staff -my name is misha from regarding a call of SBI credit behalf sir please tell me not pay this amount 5000 how to reasons not pay timely...... customer- say some financial issue pay after some days, staff- sir I know finan...read more
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Q3. What will be certification in this company ?
Ans. Certification of call audit and duality auditor to feed back good calls calls and properly opening , purpose,conversation of customer proving customer agree to pay closing ...... Then auditor decided to good work for assignment.
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Q4. How do a fun activity in this company ?
Ans. Supposed that be calling and be mind be upset ...then senior for till time to break team and .....fun activities .....this mind be divert and then call start for good adventure .
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Q1. Which company should be live?
Ans. Some medical issue so company workout this .......hr say to this time to ok ....ya I am ok .
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Q2. About yourself ?
Ans. My name is Manisha and my qualification is BSC completed an I am Dra certified stay from Delhi basically from UP. I am working for a 1 year in this company as work of SBI collection agent and this process of collection company name of Ison Bpo India Pvt ltd.
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Q3. First question this customer balance pending 5000 how to convenience customer and collect your money from your official website. how to pay this customer ?
Ans. First off all Customer tell us and say silent to listen the customer and then solved this query ...this is the customer service .....but customer solve query .....then again customer payment to conversation of the work of collection ....... Staff -Good morning avi this here,customer- yes ,staff -my name is misha from regarding a call of SBI credit behalf sir please tell me not pay this amount 5000 how to reasons not ...read more
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Certification of call audit and duality auditor to feed back good calls calls and properly opening , purpose,conversation of customer proving customer agree to pay closing ...... Then auditor decided to good work for assignment.

Q1. Tell me about yourself
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Q2. What is different between credit card and debit card
Ans. 
Credit card is a loan while debit card is linked to your bank account.
• Credit card allows you to borrow money from the bank and pay it back later with interest

• Debit card deducts money directly from your bank account when you make a purchase

• Credit card can help build credit score while debit card does not affect credit score

• Credit card may have rewards or cashback programs while debit card usually does not

• Credit card may...read more
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