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iSON Xperiences Customer Support Executive Interview Questions and Answers
iSON Xperiences Customer Support Executive Interview Experiences
3 interviews found
(4 Questions)
- Q1. Self introduction only and calculation
- Q2. Where r u from
- Ans.
I am from New York City, a bustling metropolis known for its diverse culture and iconic landmarks.
I am from New York City.
New York City is known for its diverse culture.
It is also famous for its iconic landmarks like the Statue of Liberty and Times Square.
- Q3. Qualification and hobbies
- Q4. Persentage fntjthdgevrh
(1 Question)
- Q1. Only self introduction for me
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Delhi ka famous place
- Q2. Aapko kya experience hai
- Q3. My experience SBI credit card
- Q4. Amritsar ka famous place
- Q5. Aapne company so job kiyo leave ki
- Ans. My reation company leave upto Designation and onroll
- Q6. Aapne kaha se education kiya hai
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is Insurance?
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events
Individuals pay premiums to an insurance company in exchange for coverage
Types of insurance include health, auto, home, and life insurance
Insurance policies have terms and conditions that outline what is covered and what is not
Insurance helps individua
- Q2. About Bajaj Allianz General Insurance
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduce yourself with politely and give an best impression with saying how are you
- Ans.
Hii good afternoon how are you doing today
- Q2. About bangalore city and last experience
- Q3. Handling the situation of rude customer
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 12 Feb 2023
I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Did you worked with Conneqt previously
- Q2. Tell me something about your last job
- Q3. Are you comfortable with rotational shift timing
We are not able to provide cab so are you comfortable with that
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 2 Nov 2021
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Concentrix Corporation
posted on 2 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 4 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Tell me about yourself.
(5 Questions)
- Q1. What do you understand by customer support executive?
- Q2. How much calls can you take in a day?
- Ans.
I can take around 50-60 calls in a day depending on the complexity of the issues.
I prioritize the urgent calls first
I take breaks in between calls to avoid burnout
I ensure that each call is resolved satisfactorily
I keep track of the number of calls taken and time spent on each call
- Q3. How good are you in convincing a customer?
- Ans.
I am very good at convincing customers by understanding their needs and providing solutions that meet their requirements.
I listen carefully to the customer's concerns and empathize with their situation.
I provide clear and concise explanations of the benefits of our products or services.
I offer alternative solutions if the customer is not satisfied with the initial proposal.
I remain calm and professional even in difficu...
- Q4. How good are you in de escalation?
- Ans.
I am very good in de escalation.
I listen actively and empathetically to the customer's concerns.
I remain calm and composed, even in difficult situations.
I offer solutions and alternatives to the customer's problem.
I apologize for any inconvenience caused and assure the customer that their issue will be resolved.
I follow up with the customer to ensure their satisfaction.
For example, when a customer was upset about a del...
- Q5. Why should I hire you?
Interview Preparation Tips
- Covid
- Hobbies
- Intrests
I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself?
- Q2. Why do you want to join?
- Q3. Are you a fresher or experienced?
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 17 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Group discussion
- Q2. Operational round
- Q3. HR and salary discussion
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 19 Mar 2018
Interview Questionnaire
1 Question
- Q1. Why Minacs ? Salary Expectation ?
- Ans.
Minacs offers a supportive work environment with opportunities for growth and development.
Minacs has a reputation for providing excellent customer support services
The company values employee satisfaction and offers training programs for career advancement
I believe Minacs aligns with my career goals and values
Interview Preparation Tips
Experience: Aptitude, Reasoning, Navigation Skill test
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iSON Xperiences Customer Support Executive Interview Process
based on 3 interviews
Interview experience
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iSON Xperiences Customer Support Executive Reviews and Ratings
based on 28 reviews
Rating in categories
|
Customer Care Executive
323
salaries
|  ₹0.9 L/yr - ₹5 L/yr |
|
Customer Service Executive
167
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Team Lead
135
salaries
| ₹1 L/yr - ₹5.5 L/yr |
|
Quality Analyst
130
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
92
salaries
| ₹1 L/yr - ₹5 L/yr |
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