iSON Xperiences Customer Support Executive Interview Questions and Answers

Q1. Introduce your self?
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
• Over 5 years of experience in customer support roles

• Skilled in resolving customer complaints and issues in a timely manner

• Excellent communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding custom
Answered by AI
View 1 more answer
Q2. Tell me about your memorable day.
Ans. 
My memorable day was when I went on a spontaneous road trip with my friends to a beautiful beach town.
• Woke up early and decided to go on a road trip

• Enjoyed the scenic drive with good music and snacks

• Reached the beach town and spent the day relaxing on the beach and exploring the town

• Had a delicious seafood dinner at a local restaurant

• Watched the sunset over the ocean before heading back home
Answered by AI
Add your answer

Q1. Explaine about E-Commerce?
Ans. 
E-commerce refers to buying and selling goods or services over the internet.
• Online transactions

• Digital payment methods

• Virtual storefronts

• Order fulfillment and delivery

• Customer support and feedback

• Examples: Amazon, eBay, Shopify
Answered by AI
Add your answer
Q2. Are you comfortable in night shift?
Ans. 
Yes, I am comfortable working in night shifts as I have prior experience and can adjust my schedule accordingly.
• I have previous experience working night shifts and have adjusted my schedule accordingly.

• I am a night owl and tend to be more productive during late hours.

• I understand the importance of providing support round the clock and am willing to work in night shifts.

• I have no issues with the night shift timings and
Answered by AI
Add your answer

Customer support executive , non- voice

Q1. What mean by customer support?
Ans. 
Customer support refers to the assistance and guidance provided to customers before, during, and after their purchase of a product or service.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing product information, troubleshooting technical problems, and offering solutions to customer concerns.

• Customer support can be offered through various channels such as phone, email...read more
Answered by AI
Add your answer
Q2. Problem solving quarries
Add your answer

Q1. Self introduction
Add your answer
Q2. Package and allowance
Add your answer

Q1. Tel about ur self
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
Answered by AI
View 1 more answer
Q2. Tel aboutfamily
Ans. 
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
• Family provides emotional support and love.

• Family members share common values and traditions.

• Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

• Family dynamics can vary greatly depending on cultural norms and individual relationships.
Answered by AI
View 1 more answer

Q1. Why do you want to work at this company
Ans. Make the role great fit for me and I love customer support
Answered Anonymously
Add your answer
Q2. Why do you want this job
Ans. I saw the social media I have always loved how you have people in different departments interact users
Answered Anonymously
View 1 more answer
Q3. What are you greatest strength
Ans. Working hard work and where everything is new and consanlty growing
Answered Anonymously
Add your answer
Q4. Why should hiring you
Ans. This company famous for India greatest think
Answered Anonymously
Add your answer
Q5. What are you leaving current job
Add your answer
Q6. What is ur current salary
Add your answer
Q7. How do u like one
Add your answer
Q8. What intrested mean
Ans. 
Interest means something that arouses curiosity or concern.
• Interest can refer to a topic or subject that someone finds fascinating or engaging.

• It can also refer to the feeling of wanting to know more about something.

• In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

• Showing genuine interest in helping customers can improve customer satisfaction and loyal
Answered by AI
Add your answer
Q9. How explain company
Add your answer
Q10. What Experience
Add your answer

Q1. What can you expect an interview with tcs
Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
Answered Anonymously
Add your answer
Q2. Behaviour interview questions
Add your answer
Q3. Tell me about time you faced a challenging situation at work how to handling
Add your answer
Q4. Different types of interview
Add your answer
Q5. Technical and behavioral
Add your answer
Q6. Hr interview questions
Ans. Hobbies experience family background weakness strength
Answered Anonymously
Add your answer
Q7. Asking skills u
Ans. Post graduate diploma in computer application s
Answered Anonymously
Add your answer

I don't know this coding test because I have completed my studies b.com computers

I don't know because I have studied commerce

Group discussion is mean important

I don't know coding test

Q1. Why Experience job
Add your answer
Q2. What Weakness u
Ans. Easy attracted people and trust everyone
Answered Anonymously
Add your answer

Q1. Skills experience
Add your answer
Q2. Strength asked u
Add your answer
Q3. Family also working hard
Add your answer

I don't know assignment

No this answer because I have complete my graduation b.com

Q1. How will you manage with multiple tasks
Ans. 
I will prioritize tasks based on urgency and importance, delegate when necessary, and use time management techniques.
• Prioritize tasks based on urgency and importance

• Delegate tasks when necessary

• Use time management techniques such as creating to-do lists and setting deadlines

• Stay organized and focused on one task at a time
Answered by AI
Add your answer

Q1. Can you provide a self-introduction?
Add your answer
Q2. About native
Add your answer

Q1. Sales related questions
Add your answer
Q2. What is sale ? How to promote a product
Ans. 
Sales is the process of selling a product or service to customers. Promoting a product involves various strategies to create awareness and generate interest.
• Sales is the act of persuading customers to purchase a product or service.

• Promoting a product involves understanding the target audience and their needs.

• Effective promotion includes creating compelling marketing messages and using various channels like advertising,...read more
Answered by AI
Add your answer
Q3. How to up sales the product? Can you explain
Ans. 
To up sales of a product, focus on understanding customer needs, providing excellent customer service, and implementing effective marketing strategies.
• Identify customer needs and tailor the product to meet those needs

• Provide exceptional customer service to build trust and loyalty

• Implement targeted marketing strategies to reach potential customers

• Offer promotions, discounts, or incentives to encourage sales

• Leverage cust...read more
Answered by AI
Add your answer