iSON Xperiences Customer Service Representative Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Why do you want to work with Intouch CX
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Q3. What do you know about Intouch Cx
Ans. 
Intouch Cx is a customer experience management platform that helps businesses gather and analyze customer feedback.
• Intouch Cx helps businesses collect feedback through various channels such as surveys, social media, and email.

• The platform provides analytics and reporting tools to help businesses understand customer sentiment and make data-driven decisions.

• Intouch Cx offers features like sentiment analysis, customer jou...read more
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Q4. Do you have accessible wifi?
Ans. 
Yes, we have accessible wifi for all customers.
• We provide free wifi access to all customers.

• Customers can easily connect to our wifi network without any hassle.

• Our wifi network is secure and reliable for customer use.
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Q5. Are you able to setup a desk?
Ans. 
Yes, I am able to setup a desk efficiently and effectively.
• I have experience setting up desks in previous roles.

• I am familiar with assembling furniture and following instructions.

• I am organized and detail-oriented, ensuring the desk is setup correctly.

• I can lift and move furniture as needed to setup the desk.

• I am comfortable using tools such as screwdrivers and wrenches for assembly.
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Q1. Why do you want to be a call center agent
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Q1. About yourself , sympathy , empathy , apology , your hobbies , why you join bpo sector, in 5 year what your goals
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Q1. Why you join this sector
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Q1. Introduction Experience Internship Tested communication in Hindi language
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Q1. Written test the topic will be given by the hr
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Q2. Tell me about your self
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Q1. Tell me about your self
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Q2. Explain me about the topic that was written by you
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Q1. Manager round he will again ask about your self, about the job, communication skills
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Q2. They will check you communication skill in English for non voice process also
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Q1. Just type speed thry look into
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Q1. Tell about your self
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Q2. Open book exam he asked
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Q1. Tell me about yourself?
Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
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Q2. Why do you want to enter BPO sector?
Ans. I am only for experience Bpo sector
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Q3. Customer support
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My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother