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Hexaware Technologies Customer Service Representative Interview Questions and Answers
Updated
10 Nov 2023
1 interview found
Sort by:
Popular
Interview experience
Poor
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Written test the topic will be given by the hr Add Answer
- Q2. Tell me about your self Add Answer
3
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Explain me about the topic that was written by you Add Answer
4
One-on-one Round (2 Questions)
- Q1. Manager round he will again ask about your self, about the job, communication skills Add Answer
- Q2. They will check you communication skill in English for non voice process also Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please prepare about your self first every HR or manager will ask this question where ever you go for a interview
Customer Service Representative Jobs at Hexaware Technologies
Interview questions from similar companies
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Anonymous
posted on 21 Aug 2024
Interview experience
Poor
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about urself View Answers (1)
- Q2. Tell me about ur college days View Answers (1)
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Anonymous
posted on 3 Sep 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Sep 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Question about career gaps Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. Why you want to work in our company Add Answer
- Q2. Tell me about your self Add Answer
- Q3. Are comfortable for relocation View Answers (1)
- Q4. What do you know about our company Add Answer
- Q5. What is called self motivated Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - All the best and do your best believe in yourself be confident and punctual
Senior Customer Service Representative Interview Questions
Optum Global Solutions
Anonymous
posted on 27 Oct 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Sep 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. About Experience Add Answer
2
One-on-one Round (3 Questions)
- Q1. Self Introduction Add Answer
- Q2. About Experience Add Answer
- Q3. Weakness and Strength Add Answer
3
Assignment Round
Typing Test and a mock chat
Customer Service Representative Interview Questions
Sutherland Global Services
Anonymous
posted on 8 Mar 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Sep 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. What's the difference between empathy and sympathy? Add Answer
2
Behavioral Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What's the difference between empathy and sympathy? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus and reassurance and you'll get it.
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Anonymous
posted on 2 Feb 2022
I applied via campus placement at Madras University and was interviewed before Feb 2021.
2 Interview Rounds
1
Group Discussion Round
It was easy and the host made us feel really comfortable
They just checked whether we are trying to speak or not
2
One-on-one Round (1 Question)
- Q1. They asked about ourselves and discussed about salary pacakge and job description and asked basic question thats it Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Its telephonic interview and they checked our english fluency
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Introduction , experience last drawn salary of fresher graduate or not ? View Answers (1)
2
One-on-one Round (1 Question)
- Q1. It was operations round which means hr will only ask you about whether you can do rotation shift or not and what was previous role in your company if graduate t...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My friend i know you are feeling nervous but seriously it's a boo which means they only want to hire those can can atleast Speak English and understand it well and if it is an domestic process then just basic English speaking will be okay
Now make sure you prepare only these questions and I am sure you will be hired
1st question :- introduction
2nd question:- previous salary, salary expectations, previous role if experienced - if fresher grammer check is must means - how did you spend your last weekend 2nd :- memorable day of your life 3rd :- last movie you watched
3rd question:- can you do rotational shift Answer must be yes
Now last typing test which should be 90 % accuracy speed doesn't that much matter
And last versant:- please open YouTube and search :- Pearson versant test example and just learn the sentences and fill in the blanks and I am 100% sure you will pass you only need 50 marks out of 100 which is so easy . I am writing this from my heart because I think that keeping this knowledge or kind of secret will give me nothing but if I share I'll get so many likes or blessings that's all I am sure if you read this you will be hired 100 % have an amazing life aheadm
Now make sure you prepare only these questions and I am sure you will be hired
1st question :- introduction
2nd question:- previous salary, salary expectations, previous role if experienced - if fresher grammer check is must means - how did you spend your last weekend 2nd :- memorable day of your life 3rd :- last movie you watched
3rd question:- can you do rotational shift Answer must be yes
Now last typing test which should be 90 % accuracy speed doesn't that much matter
And last versant:- please open YouTube and search :- Pearson versant test example and just learn the sentences and fill in the blanks and I am 100% sure you will pass you only need 50 marks out of 100 which is so easy . I am writing this from my heart because I think that keeping this knowledge or kind of secret will give me nothing but if I share I'll get so many likes or blessings that's all I am sure if you read this you will be hired 100 % have an amazing life aheadm
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Anonymous
posted on 3 May 2024
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Nov 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. About yourself and salary discussion Add Answer
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Sutherland Global Services
Anonymous
posted on 7 Sep 2023
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. If you die today, What would be your regret? Add Answer
- Q2. If you resign, what would be the reason for it. Add Answer
2
HR Round (1 Question)
- Q1. What is customer service View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and Honest
Hexaware Technologies Interview FAQs
How many rounds are there in Hexaware Technologies Customer Service Representative interview?
Hexaware Technologies interview process usually has 4 rounds. The most common rounds in the Hexaware Technologies interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Hexaware Technologies Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hexaware Technologies. The most common topics and skills that interviewers at Hexaware Technologies expect are Customer Service, Customer Handling, Inbound Process, inbound voice process and voice process.
What are the top questions asked in Hexaware Technologies Customer Service Representative interview?
Tell us how to improve this page.
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People are getting interviews through
based on 1 Hexaware Technologies interview
WalkIn
100%
Low
Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
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Hexaware Technologies Customer Service Representative
Salary
based on 36 salaries
₹1.6
L/yr - ₹4
L/yr
11%
less
than the average Customer Service Representative Salary in India
View more details
Hexaware Technologies Customer Service Representative Reviews and Ratings
based on 6 reviews
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