Hexaware Technologies Customer Service Representative Interview Questions and Answers

Q1. Why you want to work in our company
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Q2. Tell me about your self
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Q3. Are comfortable for relocation
Ans. 
Yes, I am comfortable with relocation.
• I am open to new experiences and challenges.

• I have relocated before for work and adapted well to new environments.

• I am willing to relocate for the right opportunity.

• I understand that relocation may be necessary for career growth and development.
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Q4. What do you know about our company
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Q5. What is called self motivated
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Q1. Self Introduction
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Q2. About Experience
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Q1. Self Introduction
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Q2. About Experience
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Q3. Weakness and Strength
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Typing Test and a mock chat

Q1. What's the difference between empathy and sympathy?
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Q1. Tell me about yourself.
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Q2. What's the difference between empathy and sympathy?
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Q1. Introduction , experience last drawn salary of fresher graduate or not ?
Ans. 
The question is asking about the candidate's introduction, experience, and last drawn salary.
• Introduce yourself and highlight your relevant experience.

• Mention your last drawn salary if applicable.

• If you are a fresher graduate, mention that you do not have any previous salary.

• Focus on your skills and how they align with the job requirements.
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Q1. It was operations round which means hr will only ask you about whether you can do rotation shift or not and what was previous role in your company if graduate then will check grammer check
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Q1. About yourself and salary discussion
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Q1. If you die today, What would be your regret?
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Q2. If you resign, what would be the reason for it.
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Q1. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It includes being friendly, attentive, and responsive to customer needs.

• Examples of customer service activities include answering phone calls, responding to emails, and assisting customers in person.
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Q1. Why you want to work in our company
Add your answer
Q2. Tell me about your self
Add your answer
Q3. Are comfortable for relocation
Ans. 
Yes, I am comfortable with relocation.
• I am open to new experiences and challenges.

• I have relocated before for work and adapted well to new environments.

• I am willing to relocate for the right opportunity.

• I understand that relocation may be necessary for career growth and development.
Answered by AI
Add your answer
Q4. What do you know about our company
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Q5. What is called self motivated
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Q1. Tell me about urself
Ans. 
I am a dedicated and empathetic customer service representative with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I excel at problem-solving and conflict resolution

• I am a great communicator and enjoy working in a team environment
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Q2. Tell me about ur college days
Ans. 
My college days were filled with new experiences, friendships, and academic challenges.
• Studied hard to maintain good grades

• Participated in extracurricular activities like debate club and volunteering

• Made lifelong friends through dorm life and group projects

• Balanced social life with academic responsibilities
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