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based on 6k Reviews

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Optum Global Solutions Senior Customer Service Representative Interview Questions and Answers

Updated 27 Oct 2024

Optum Global Solutions Senior Customer Service Representative Interview Experiences

2 interviews found

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 27 Oct 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparation is must before going to interview you need to have good typing speed and good in English grammar

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Interview questions from similar companies

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 24 Mar 2018

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Oct 2020

I appeared for an interview in Apr 2020.

Interview Questionnaire 

2 Questions

  • Q1. Same questions like how do you see yourself down the line 5 years.
    • Add your answer
  • Q2. Hobbies, Giving topic and need to speak for next 2 minutes.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

Senior Associate Interview Questions & Answers

Cognizant user image Anonymous

posted on 8 Apr 2020

I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java, spring cloud, Microservice technical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and explain your technical knowledge in terms of practical solutions.

Senior Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 4 May 2019

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
    • View 1 more answer
  • Q2. Telephonic HR interview about salary
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

Senior Customer Service Representative Interview Questions & Answers

HCLTech user image Anonymous

posted on 12 Oct 2021

I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about yourself.
    • Add your answer
  • Q2. Past experience details.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident on what you were saying .

Senior Associate Interview Questions & Answers

Tech Mahindra user image

posted on 10 Sep 2020

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself, Why do you want to join our company ?
    • View 1 more answer
  • Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..
    • Add your answer
  • Q3. Why do you think we should select you ONLY for this post ???
    • Add your answer
  • Q4. What are your hobbies ???
    • Add your answer
  • Q5. How quick you can join our company?
    • Add your answer
  • Q6. How much Salary do you expect ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
    • Add your answer
  • Q2. The exact reasons I have provided along with the experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 6 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Reagrding education, background, work experience etc
    • Add your answer
  • Q2. Just see the confindace of interviewer, not a languages
    • Add your answer
  • Q3. Langugaes does not impact on production
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask regarding to work experince , see the confidence of interviewer , where he/she can work or not
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More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Senior Customer Service Representative interview?
Optum Global Solutions interview process usually has 3-4 rounds. The most common rounds in the Optum Global Solutions interview process are One-on-one Round, Assignment and Resume Shortlist.

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Optum Global Solutions Senior Customer Service Representative Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Optum Global Solutions Senior Customer Service Representative Salary
based on 41 salaries
₹3 L/yr - ₹4.2 L/yr
At par with the average Senior Customer Service Representative Salary in India
View more details

Optum Global Solutions Senior Customer Service Representative Reviews and Ratings

based on 4 reviews

4.4/5

Rating in categories

4.1

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5.0

Work-life balance

3.5

Salary

5.0

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5.0

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3.5

Promotions

5.0

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