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iSON Xperiences Customer Care Executive Interview Questions and Answers
iSON Xperiences Customer Care Executive Interview Experiences
3 interviews found
Selected
I appeared for an interview before Feb 2024.
(2 Questions)
- Q1. Tell me about your self
- Q2. What about sales
(2 Questions)
- Q1. Tell me about your self
- Q2. What about sales
Interview Questionnaire
5 Questions
- Q1. My self introduction qualifications
- Q2. Past job experience
- Q3. And third questions My hometown abut
- Q4. Why do you want to do this job
- Q5. Are you interested for this job or your friend suggested or relative told that this company is have a vacancy
Interview Preparation Tips
EMMANUEL DAVID
Interview Questionnaire
1 Question
- Q1. Tell us about your self?
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues efficiently.
I have over 5 years of experience in customer service roles
I am skilled in active listening and problem-solving
I have a track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
Interview Preparation Tips
Experience: It went smoothly
Round: Test
Experience: It went smoothly
Total Questions: 3
Round: Test
Experience: The time was short.
Round: Technical Interview
Experience: Went smoothly
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self.
- Q2. What do you know about Call Centre?
- Ans.
A call center is a centralized office where customer service representatives handle incoming and outgoing calls for a company.
Call centers can handle a variety of tasks, including customer support, sales, and technical support.
They often use computer systems to manage calls and track customer information.
Call center representatives must have strong communication and problem-solving skills.
Examples of call centers inclu...
- Q3. What's the Full form of BPO?
- Ans.
BPO stands for Business Process Outsourcing.
BPO refers to the practice of contracting specific business processes to a third-party service provider.
It involves outsourcing non-core activities such as customer support, data entry, payroll processing, etc.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Examples of BPO companies include Accenture, Genpact, and Infosys.
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 Nov 2021
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self.
- Q2. What do you join this company
- Q3. Tell me about your Aurangabad city
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How will u benefit our company
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself..??
- Q2. How you spent your last birthday or Sunday..??
- Q3. Given one topic like if you tell your favorite place so they ask regarding this and one topic is child education
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. 1. Tell me about yourself will be the best question to drive your interview
- Q2. 2. Why to join tech mahindra
- Q3. 3. Advantages and Disadvantages of E-Commerce
- Ans.
E-commerce has revolutionized the way we shop, but it also has its drawbacks.
Advantages: convenience, wider selection, lower prices, accessibility
Disadvantages: lack of personal touch, security concerns, potential for fraud, reliance on technology
Example: Amazon offers a vast selection of products at competitive prices, but customers may be wary of sharing personal and financial information online.
Example: Small busine...
- Q4. Best moment of your life
- Ans.
The best moment of my life was when I graduated from college with honors.
Feeling of accomplishment and pride
Celebrating with family and friends
Realizing all the hard work and dedication paid off
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Conneqt Business Solutions
dayanand almaje
posted on 16 Jul 2017
Interview Preparation Tips
Experience: Jam round
Tips: Talk about the taypink
Round: Test
Experience: Jam round
Tips: Talk about the taypink
Total Questions: 15
Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes
Customer Care Executive Interview Questions & Answers
Conneqt Business Solutions
Amar Pal
posted on 19 Aug 2017
I appeared for an interview in Jan 2017.
Interview Preparation Tips
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident
Round: Test
Duration: 30 minutes
Total Questions: 20
Skills: Communication
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iSON Xperiences Customer Care Executive Interview Process
based on 6 interviews
Interview experience
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323
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|  ₹0.9 L/yr - ₹5 L/yr |
|
Customer Service Executive
167
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Quality Analyst
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salaries
| ₹1.2 L/yr - ₹4 L/yr |
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121
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89
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