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WNS

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3.4

based on 12k Reviews

Video summary

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WNS Customer Care Executive Interview Questions and Answers

Updated 4 Mar 2024

WNS Customer Care Executive Interview Experiences

7 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 4 Mar 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Result

No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Graduation completed or not?

Add your answer

Q2. What experience you carry?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 11 Aug 2023

Interview experience

Average

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. General Communication Check

Add your answer

Round 3 - Versant Test

(1 Question)

Q1. Communication Test and Case Study

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. The ops team will check you confidence and communication

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I will just advice to be confident and make use of correct sentences.

Customer Care Executive Interview Questions & Answers

Varsha Ajgaonkar

posted on 18 Oct 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - HR

(1 Question)

Q1. Tell me about your self

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Do you know any gds language

Ans.

Yes, I am familiar with GDS languages such as Amadeus and Sabre.

I have experience using Amadeus for booking flights and hotels
I am proficient in using Sabre for managing reservations and ticketing
I have received training in GDS systems during my previous job

Answered by AI

Add your answer

What people are saying about WNS

View All

a senior associate

Offer Letter

Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K variable (WFO 5days) 2. Genpact MT- 5.5 + 10% Bonus (WFO or Hybrid) 3. Quattro Sr. Accountant - 6.6 Fixed (Remotely) Which one should I choose?

Got a question about WNS?

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Customer Care Executive Interview Questions & Answers

Anonymous

posted on 19 Apr 2023

Interview experience

Poor

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Tell me about your self ? Why you want to work in BPO ? ETC

Add your answer

Round 3 - Aptitude Test

30 mins
Topics : English, Grammar, General Knowledge ETC

Round 4 - Oprations Round

(1 Question)

Q1. Mock call what do you Know about company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice the above questions before visiting for the interview also be ready with you Updated resume

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 1 Dec 2021

I applied via Naukri.com and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire

1 Question

Q1. Introduction about myself and all ghe questions related to my oast job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 10 Jan 2021

Interview Questionnaire

2 Questions

Q1. Tell mi something about ourselves

Add your answer

Q2. R u interested to join us

Add your answer

Customer Care Executive Jobs at WNS

View all

Customer Care Executive

Bangalore / Bengaluru

1-5 Yrs

₹ 1.25-3.25 LPA

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 8 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. How will u benefit our company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be punctual, have patience as the interview process takes a lot of time, don't stumble in your interview.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction about the process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Sales Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 7 Sep 2022

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Technical realted to Sales

Add your answer

Q2. Why sales Job you interested

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(3 Questions)

Q1. Tell me about yourself.

View 1 more answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:

Customer Service

Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

WNS Interview FAQs

How many rounds are there in WNS Customer Care Executive interview?

WNS interview process usually has 3 rounds. The most common rounds in the WNS interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for WNS Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are International Voice Process, Customer Service, international bpo, UK Process and voice process.

What are the top questions asked in WNS Customer Care Executive interview?

Some of the top questions asked at the WNS Customer Care Executive interview -

Do you know any gds langu...read more
The ops team will check you confidence and communicat...read more
Communication Test and Case St...read more

Tell us how to improve this page.

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WNS Customer Care Executive Salary

based on 109 salaries

₹1.1 L/yr - ₹4.8 L/yr

26% more than the average Customer Care Executive Salary in India

View more details

Customer Care Executive Jobs at WNS

Customer Care Executive

Bangalore / Bengaluru

1-5 Yrs

₹ 1.25-3.25 LPA

Explore more jobs

WNS Salaries in India

Senior Associate 13.4k salaries	₹0 L/yr - ₹0 L/yr
Associate 4.7k salaries	₹0 L/yr - ₹0 L/yr
Associate Lead 3.3k salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager 3.1k salaries	₹0 L/yr - ₹0 L/yr
Senior Associate Operations 2.9k salaries	₹0 L/yr - ₹0 L/yr