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iSON Xperiences Call Center Executive Interview Questions and Answers
iSON Xperiences Call Center Executive Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. What is a call center
- Ans.
A call center is a centralized office used for receiving or transmitting a large volume of requests by telephone.
Call centers handle inbound and outbound calls for customer service, sales, technical support, and more
Agents in call centers use phone systems and computer software to manage calls efficiently
Call centers can be located in-house or outsourced to third-party companies
Examples of call centers include customer...
Interview Preparation Tips
Joel Simwimba
(1 Question)
- Q1. What do you know about ison xperience
- Ans.
Ison xperience is a customer experience management platform that helps businesses improve customer satisfaction and loyalty.
Ison xperience is a software platform designed to collect and analyze customer feedback.
It helps businesses understand customer preferences and behavior to improve their products and services.
The platform offers tools for measuring customer satisfaction, identifying areas for improvement, and trac...
Interview Preparation Tips
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. Tell me about yourself.. on introduction i will questions them??
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your strength
- Ans. My strength is I m a very flexible guy and I easily manage pressure in the field
Interview Preparation Tips
Selected
I applied via Company Website
Aptitude test is MCQ base nd am ready for this test
(1 Question)
- Q1. Tell me about yourself Why do you want this job Why do you want to work here
Interview Preparation Tips
Selected
I applied via Job Portal
(2 Questions)
- Q1. How to handle the customer
- Ans.
Handle customers with empathy, active listening, problem-solving skills, and professionalism.
Practice active listening to understand the customer's concerns.
Show empathy and understanding towards the customer's situation.
Use problem-solving skills to address the customer's issues effectively.
Maintain professionalism and remain calm, even in challenging situations.
Follow up with the customer to ensure their satisfaction...
- Q2. Why are you work with startek
(1 Question)
- Q1. Why are you joining this company
I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me something about yourself?
- Ans. My name is Akshay Tyagi and i am basically from Ghaziabad. I have completed my 10TH from CBSE Board and my 12th from CBSE Board. There are 4 in my family. My father is a farmer and my mother is Homemaker and my elder brother. My Hobby is playing Chess. My short term goal is to get a job like this one where i can utilize my skills
Interview Preparation Tips
Regards,
Akshay
*****
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. How start in compy
Interview Preparation Tips
I applied via Campus Placement
(3 Questions)
- Q1. Give introduction your self
- Q2. What's you hobbies where do you live
- Q3. Which cricketer do you like
Interview Preparation Tips
I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.
Group discussion
Case study
Coding test
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iSON Xperiences Interviews By Designations
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iSON Xperiences Call Center Executive Interview Process
based on 2 interviews
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iSON Xperiences Call Center Executive Reviews and Ratings
based on 4 reviews
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