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based on 25.3k Reviews

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Concentrix Corporation Call Center Executive Interview Questions and Answers

Updated 6 Oct 2022

Concentrix Corporation Call Center Executive Interview Experiences

1 interview found

Call Center Executive Interview Questions & Answers

user image Adarsh Kumar

posted on 6 Oct 2022

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Give introduction your self
    • Add your answer
  • Q2. What's you hobbies where do you live
    • Add your answer
  • Q3. Which cricketer do you like
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction sir mai aapke company ke liye apna best dunga

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Call Center Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 21 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe xyz in your words.
    • Add your answer
  • Q2. Write about xyz in your own words.
  • Ans. 

    XYZ is a software tool used for managing customer interactions in a call center setting.

    • XYZ helps streamline communication between customers and call center agents.

    • It allows for tracking customer inquiries, resolving issues, and providing support.

    • The software may include features like call routing, call recording, and performance analytics.

    • Answered by AI
    Add your answer

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 Sep 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are Business Process Outsourcing?
  • Ans. 

    Business Process Outsourcing (BPO) involves contracting a third-party service provider to handle specific business processes.

    • BPO allows companies to focus on core business activities while outsourcing non-core functions.

    • Common BPO services include customer support, technical support, data entry, and payroll processing.

    • Companies often outsource BPO services to countries with lower labor costs, such as India and the Phil...

    • Answered by AI
    Add your answer
  • Q2. Why do you want to work in a BPO company?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO company.

    • I enjoy interacting with people and helping them solve their problems.

    • I thrive in a dynamic and challenging work environment.

    • I am excited about the opportunity to work with a diverse team and learn new skills.

    • I am motivated by the potential for career growth and advancement in a BPO company.

    • Answered by AI
    Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What AI products are out there from Microsoft?
  • Ans. 

    Microsoft offers various AI products such as Azure Cognitive Services, Azure Machine Learning, and Microsoft Bot Framework.

    • Azure Cognitive Services provides pre-built AI models for vision, speech, language, and decision-making capabilities.

    • Azure Machine Learning enables data scientists to build, train, and deploy machine learning models.

    • Microsoft Bot Framework allows developers to build conversational AI experiences fo...

    • Answered by AI
    Add your answer
  • Q2. What are some products, other than PC, that Microsoft sells?
  • Ans. 

    Microsoft sells a variety of products including Xbox gaming consoles, Surface tablets, Office software, and Azure cloud services.

    • Xbox gaming consoles

    • Surface tablets

    • Office software

    • Azure cloud services

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy the consultant will give you questions before hand mostly, just practice to improve your language and speaking skills.

Skills evaluated in this interview

Call Center Executive Interview Questions & Answers

Infosys BPM user image Kunal '

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Hi what is your name..
    • Add your answer
  • Q2. What is your current location
    • Add your answer
  • Q3. What is your hobby
    • Add your answer
  • Q4. Tell me about social media
    • Add your answer

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why are you searching for a job?
    • Add your answer
  • Q2. Why are you streaming this company?
    • Add your answer
  • Q3. Why are you teleformer company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am supporting a parents .
Growth skil good , hard working

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Introducing your self and why you want to to job and why you left previous job

Round 3 - Assignment 

The give assignment to do before selection

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you talking to the hr make eye to eye contact

Call Center Executive Interview Questions & Answers

Teleperformance user image Garvit Kumawat

posted on 27 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1 ~ Tell me about yourself 2~ Why you want to join TP
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. 1~ Tell me about yourself ? 2~ Why you wang join TP ? 3~What do you think about BPO ? 4~What are your skills , hobbies ,stength? 5~Are you suitable with our Rotational shift ? 6~Did you have any knowledge ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your every answers
Give simple answers
Don't give any complicated answers it will give a question opportunity to interviewer

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Call Center Executive interview:
  • HR
  • Telecalling
  • call center
Interview preparation tips for other job seekers - Call centre executive and HR caller

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 5 Oct 2021

Interview Questionnaire 

2 Questions

  • Q1. How you will manage your time During shifts.
    • Add your answer
  • Q2. Why do you see Your career in Bpo.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always motivate the interviewers.

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 12 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How can I handle to angry customer and what I reply to customers then he asked I will case you and why you will call record without my permission
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all senior worker take interview but very normally and stick but something laughing and closely to employees because when is very Franklyn to share all thin about his mind
More about working at Concentrix Corporation
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#4 Best Mega Company - 2021

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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Call Center Executive interview?
Concentrix Corporation interview process usually has 2 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist and HR.

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Concentrix Corporation Call Center Executive Salary
based on 21 salaries
₹1.2 L/yr - ₹3.5 L/yr
13% more than the average Call Center Executive Salary in India
View more details

Concentrix Corporation Call Center Executive Reviews and Ratings

based on 17 reviews

3.7/5

Rating in categories

3.4

Skill development

3.0

Work-Life balance

2.8

Salary & Benefits

3.2

Job Security

3.3

Company culture

2.5

Promotions/Appraisal

3.1

Work Satisfaction

Explore 17 Reviews and Ratings
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