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Foundever Call Center Executive Interview Questions and Answers
Foundever Call Center Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Describe xyz in your words.
- Q2. Write about xyz in your own words.
- Ans.
XYZ is a software tool used for managing customer interactions in a call center setting.
XYZ helps streamline communication between customers and call center agents.
It allows for tracking customer inquiries, resolving issues, and providing support.
The software may include features like call routing, call recording, and performance analytics.
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What are Business Process Outsourcing?
- Ans.
Business Process Outsourcing (BPO) involves contracting a third-party service provider to handle specific business processes.
BPO allows companies to focus on core business activities while outsourcing non-core functions.
Common BPO services include customer support, technical support, data entry, and payroll processing.
Companies often outsource BPO services to countries with lower labor costs, such as India and the Phil...
- Q2. Why do you want to work in a BPO company?
- Ans.
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO company.
I enjoy interacting with people and helping them solve their problems.
I thrive in a dynamic and challenging work environment.
I am excited about the opportunity to work with a diverse team and learn new skills.
I am motivated by the potential for career growth and advancement in a BPO company.
(2 Questions)
- Q1. What AI products are out there from Microsoft?
- Ans.
Microsoft offers various AI products such as Azure Cognitive Services, Azure Machine Learning, and Microsoft Bot Framework.
Azure Cognitive Services provides pre-built AI models for vision, speech, language, and decision-making capabilities.
Azure Machine Learning enables data scientists to build, train, and deploy machine learning models.
Microsoft Bot Framework allows developers to build conversational AI experiences fo...
- Q2. What are some products, other than PC, that Microsoft sells?
- Ans.
Microsoft sells a variety of products including Xbox gaming consoles, Surface tablets, Office software, and Azure cloud services.
Xbox gaming consoles
Surface tablets
Office software
Azure cloud services
Interview Preparation Tips
Skills evaluated in this interview
I was interviewed in Mar 2024.
Every test is so easy for me and easily clear one by one ..there is nothing like hard ..during interview
There will not provide any kind of assessment and joining procedure is very dirty and slow ..they are not taking any kind of joining procedure after selection of candidate and they are only provide LOI nd they didn't provide any kind of joining offer later ..within a week
Every candidate had to wait for a months
(2 Questions)
- Q1. If you wont to provide work of employee then why are not provide joining on same date or within a week Why r not provide any joining releted date on time i'm waiting for 2 months after interview but they ...
- Q2. Why are they not provide any kind of information after selection of agents ?
Selected
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Why are you searching for a job?
- Q2. Why are you streaming this company?
- Q3. Why are you teleformer company?
Interview Preparation Tips
Growth skil good , hard working
I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself? What you have done yesterday?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.
Introducing your self and why you want to to job and why you left previous job
The give assignment to do before selection
Interview Preparation Tips
Call Center Executive Interview Questions & Answers
Teleperformance
Garvit Kumawat
posted on 27 Aug 2022
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. 1 ~ Tell me about yourself 2~ Why you want to join TP
(1 Question)
- Q1. 1~ Tell me about yourself ? 2~ Why you wang join TP ? 3~What do you think about BPO ? 4~What are your skills , hobbies ,stength? 5~Are you suitable with our Rotational shift ? 6~Did you have any knowledge ...
Interview Preparation Tips
Give simple answers
Don't give any complicated answers it will give a question opportunity to interviewer
I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
Interview Preparation Tips
- HR
- Telecalling
- call center
Interview Questionnaire
2 Questions
- Q1. How you will manage your time During shifts.
- Q2. Why do you see Your career in Bpo.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How can I handle to angry customer and what I reply to customers then he asked I will case you and why you will call record without my permission
Interview Preparation Tips
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Foundever Interviews By Designations
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Foundever Call Center Executive Interview Process
based on 1 interview
Interview experience
Call Center Executive Interview Questions from Similar Companies
Foundever Call Center Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Customer Service Professional
751
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
484
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Customer Service Representative
382
salaries
| ₹1.4 L/yr - ₹4.8 L/yr |
|
Customer Support Executive
247
salaries
| ₹1.3 L/yr - ₹4 L/yr |
|
Team Lead
214
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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