2 Foundever Call Center Executive Interview Questions & Answers | Complete Prep Guide 2025

Foundever Call Center Executive Interview Experiences

1 interview found

Call Center Executive Interview Questions & Answers

Anonymous

posted on 21 Jun 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Describe xyz in your words.

Add your answer

Q2. Write about xyz in your own words.

Ans.

XYZ is a software tool used for managing customer interactions in a call center setting.

XYZ helps streamline communication between customers and call center agents.
It allows for tracking customer inquiries, resolving issues, and providing support.
The software may include features like call routing, call recording, and performance analytics.

Answered by AI

Add your answer

Top trending discussions

View All

Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about Foundever?

Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Dec 2017

Interview Questionnaire

1 Question

Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 17 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

Add your answer

Foundever Interview FAQs

How many rounds are there in Foundever Call Center Executive interview?

Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are One-on-one Round.

Tell us how to improve this page.

Foundever Interviews By Designations

Interview Questions for Popular Designations

Foundever Call Center Executive Interview Process

based on 1 interview

Interview experience

Good

Tech Mahindra Call Center Executive Interview Questions

3.5

• 8 Interviews

Teleperformance Call Center Executive Interview Questions

3.9

• 7 Interviews

Wipro Call Center Executive Interview Questions

3.7

• 2 Interviews

Concentrix Corporation Call Center Executive Interview Questions

3.8

• 1 Interview

Genpact Call Center Executive Interview Questions

3.8

• 1 Interview

WNS Call Center Executive Interview Questions

3.4

• 1 Interview

Infosys BPM Call Center Executive Interview Questions

3.6

• 1 Interview

View all

Aditya Degree College, Kakinada Placement Questions

1 Interview

View all

Foundever Salaries in India

Customer Service Professional 758 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 500 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 398 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 242 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 229 salaries	₹0 L/yr - ₹0 L/yr