Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Foundever Team. If you also belong to the team, you can get access from here

Foundever Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Foundever Call Center Executive Interview Questions and Answers

Updated 21 Jun 2024

Foundever Call Center Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe xyz in your words.
  • Q2. Write about xyz in your own words.
  • Ans. 

    XYZ is a software tool used for managing customer interactions in a call center setting.

    • XYZ helps streamline communication between customers and call center agents.

    • It allows for tracking customer inquiries, resolving issues, and providing support.

    • The software may include features like call routing, call recording, and performance analytics.

  • Answered by AI

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO industry?
  • Ans. 

    BPO industry refers to the outsourcing of business processes to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves contracting out specific business functions to external companies

    • Common BPO services include customer support, data entry, and accounting

    • BPO industry has grown rapidly in countries like India and the Philippines

    • Cost savings and access to specialized skills are some of the

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. How did you spend yesterday/weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
  • Q2. About yourself (if you are a fresher)
  • Q3. Expected salary
  • Q4. Comfortable in working with rotational shifts? (If any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Interview Questionnaire 

2 Questions

  • Q1. Latest movie
  • Ans. 

    The latest movie is a thrilling action-packed adventure set in a post-apocalyptic world.

    • The movie features intense chase scenes and breathtaking stunts.

    • The protagonist is a skilled fighter who must navigate through dangerous obstacles to save humanity.

    • The film has received rave reviews for its stunning visual effects and gripping storyline.

  • Answered by AI
  • Q2. Answered about recently watched movies

Interview Questionnaire 

2 Questions

  • Q1. Personal information n experience
  • Q2. Nothing to share

I applied via Apna Jobs and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About yourself? Work experience in details? Speak in english about your city.

Interview Preparation Tips

Interview preparation tips for other job seekers - Was not so tuff it was good

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Repeat perfectly what you hear
Round 3 - Coding Test 

Tell me something about your previous experience

Round 4 - One-on-one 

(1 Question)

  • Q1. Are you comfortable to work in BPO, night shift, work uder pressure, and complete given target
  • Ans. 

    Yes, I am comfortable working in a BPO, night shift, under pressure, and meeting targets.

    • I have previous experience working in a BPO environment and handling night shifts.

    • I am accustomed to working under pressure and have developed effective strategies to manage stress.

    • I have a track record of consistently meeting or exceeding targets in my previous roles.

    • I am flexible and adaptable to different work schedules and can

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What do you know about process you are about to work?
  • Ans. 

    The process involves providing customer support and resolving their issues.

    • The customer service executive is responsible for handling customer inquiries, complaints, and requests.

    • They need to have a good understanding of the company's products or services.

    • They should be able to effectively communicate with customers and provide solutions to their problems.

    • The process may involve using various communication channels suc...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Executive interview:
  • Yourself
  • Previous experience
  • Process basics
  • Hobbies
Interview preparation tips for other job seekers - Don't overthink. Talk confidently.

Foundever Interview FAQs

How many rounds are there in Foundever Call Center Executive interview?
Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are One-on-one Round.

Tell us how to improve this page.

Foundever Call Center Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Fast track your campus placements

View all

Foundever Call Center Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

1.6

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
Customer Service Professional
754 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
492 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Representative
393 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
239 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
219 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Foundever with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview