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iSON Xperiences
3.3
based on 1k Reviews
Company Overview
Company Locations
Working at iSON Xperiences
Company Summary
iSON Xperiences is one of the leading call center and BPO service provider in 14 countries of Afrcia covering South Africa, Nigeria, Kenya, Egypt.
Overall Rating
3.3/5
based on 1k reviews
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Work from office
86% employees reported
Rotational Shift
45% employees reported
Flexible timing
56% employees reported
No travel
62% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
62 employees reported
Cafeteria
38 employees reported
Office cab/shuttle
30 employees reported
Health insurance
25 employees reported
View all benefits
About iSON Xperiences
Founded in2011 (14 yrs old)
India Employee Count5k-10k
Global Employee Count10k-50k
HeadquartersLagos, Nigeria
Office Locations
--
Websiteisonxperiences.com
Primary Industry
--
Other Industries
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As the business processing outsourcing (BPO) arm of iSON group; one of Africa's largest IT and ITeS (Information Technology enabling Service) companies; iSON BPO services include technical support, customer acquisition, web-based services market research and customer service among others
Mission: As a service provider, we will lead by championing “Inclusive growth”. Our success will always go hand-in-hand with the prosperity of customers, employees, partners, shareholders, and communities. We will earn and safeguard the respect of the larger community through our relentless pursuit of excellence. To achieve this, we will embody our core values.
Vision: To create the most respected, dynamic & innovative IT and ITes global company. To develop “customers for life” by earning their loyalty by anticipating, listening and responding to their needs. To provide an enriching environment of trust, cooperation & mutual respect for all stakeholders. To create significant value for our customers, employees, partners, shareholders, and the communities we operate in.
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iSON Xperiences Ratings
based on 1k reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
377
4
223
3
139
2
65
1
214
Category Ratings
3.2
Company culture
3.2
Skill development
3.1
Job security
3.1
Work-life balance
3.0
Work satisfaction
2.9
Salary
2.9
Promotions
iSON Xperiences is rated 3.3 out of 5 stars on AmbitionBox, based on 1k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at iSON Xperiences
based on 916 reviews
3.2
Rated by 262 Women
Rated 3.2 for Company culture and 3.1 for Skill development
3.4
Rated by 654 Men
Rated 3.2 for Work-life balance and 3.2 for Company culture
Work Policy at iSON Xperiences
based on 94 reviews in last 6 months
Work from office
86%
Hybrid
11%
Permanent work from home
3%
iSON Xperiences Reviews
Top mentions in iSON Xperiences Reviews
+ 5 more
Compare iSON Xperiences with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 1k reviews | 3.7/5 based on 7k reviews | 3.8/5 based on 31.2k reviews | 3.4/5 based on 11k reviews |
Highly Rated for | No highly rated category | Job security | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | Salary Promotions Work satisfaction | Promotions Salary | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | Work from office 86% employees reported | Hybrid 60% employees reported | Hybrid 68% employees reported | Work from office 58% employees reported |
Rating by Women Employees | 3.2 Average rated by 262 women | 3.7 Good rated by 1.7k women | 3.9 Good rated by 8.8k women | 3.4 Average rated by 3.2k women |
Rating by Men Employees | 3.4 Average rated by 654 men | 3.7 Good rated by 5k men | 3.8 Good rated by 21.3k men | 3.4 Average rated by 7.3k men |
Job security | 3.1 Average | 4.0 Good | 4.2 Good | 3.6 Good |
View more
iSON Xperiences Salaries
iSON Xperiences salaries have received with an average score of 2.9 out of 5 by 1k employees.
Customer Care Executive
(298 salaries)
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₹0.9 L/yr - ₹5 L/yr
Customer Service Executive
(177 salaries)
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₹1 L/yr - ₹4.5 L/yr
Team Lead
(124 salaries)
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₹1.2 L/yr - ₹5.5 L/yr
Quality Analyst
(117 salaries)
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₹1.4 L/yr - ₹4 L/yr
Customer Support Executive
(92 salaries)
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₹1 L/yr - ₹3.8 L/yr
Team Lead Operations
(72 salaries)
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₹2 L/yr - ₹4 L/yr
Customer Service Representative
(68 salaries)
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₹1.5 L/yr - ₹3.3 L/yr
Customer Service Associate
(56 salaries)
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₹1.1 L/yr - ₹3.5 L/yr
MIS Executive
(52 salaries)
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₹1.3 L/yr - ₹3.6 L/yr
Telecaller
(49 salaries)
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₹1.1 L/yr - ₹3.3 L/yr
iSON Xperiences Interview Questions
Interview questions by designation
Top iSON Xperiences interview questions and answers
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iSON Xperiences Jobs
Popular Designations iSON Xperiences Hires for
Business Analyst
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Sales Trainer
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Customer Service Executive
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Sales Team Leader
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Software Developer
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Management
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HR Business Partner
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Popular Skills iSON Xperiences Hires for
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iSON Xperiences FAQs
When was iSON Xperiences founded?
iSON Xperiences was founded in 2011. The company has been operating for 14 years.
Where is the iSON Xperiences headquarters located?
iSON Xperiences is headquartered in Lagos.
How many employees does iSON Xperiences have in India?
iSON Xperiences currently has more than 5,400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in iSON Xperiences based on the number of reviews submitted on AmbitionBox.
Does iSON Xperiences have good work-life balance?
iSON Xperiences has a work-life balance rating of 3.1 out of 5 based on 1,000+ employee reviews on AmbitionBox. 41% employees rated iSON Xperiences 3 or below, while 59% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read iSON Xperiences work-life balance reviews for more details
Is iSON Xperiences good for career growth?
Career growth at iSON Xperiences is rated as poor, with a promotions and appraisal rating of 2.9. 41% employees rated iSON Xperiences 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading iSON Xperiences promotions/appraisals reviews for more detailed insights.
What are the cons of working in iSON Xperiences?
Working at iSON Xperiences does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 1,000+ employee reviews on AmbitionBox.
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