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iSON Xperiences Customer Service Associate Interview Questions and Answers
Updated
15 Oct 2022
3 interviews found
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Basavaraj Savali
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. About yourself job experience family background qualification etc.. Add Answer
- Q2. Hobies interest communication skill like etc Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Basic computer knowledge and good communication skill empathy sampthy
Interview Questions
- Q1. Easy process. But it's took one day.1st 2 rounds they're asked self intro & experience details,3&4 typing and grammar test, final round was telephonic call
Add Answer
I applied via Walk-in and was interviewed before Oct 2019.
Interview Questions
- Q1. Where do you see your self after one year
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - There is no difficulty to answer this question. I tackle this question when I was asked I told that if I spend my one year in this organization so I'll be the one who will be helping agents to grow them selves how to level up and as far as I concern I'm quick of understanding so I'll be trainer as per my opinion.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about iSON Xperiences?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Campus Placement and was interviewed in Mar 2024.
3 Interview Rounds
1
One-on-one Round (19 Questions)
- Q1. Introduction of the company View Answers (2)
- Q2. Explanation of whole company View Answers (2)
- Q3. Tell me something about our company mission vission View Answers (2)
- Q4. Goals of the company Add Answer
- Q5. First source solutions company full detail Add Answer
- Q6. Whole summary of the company Add Answer
- Q7. Company objective View Answers (1)
- Q8. Company whole structure Add Answer
- Q9. Explanation of whole company about first source solutions Add Answer
- Q10. First source solutions founder explanation View Answers (1)
- Q11. First source solutions detail View Answers (1)
- Q12. Whole company detail Add Answer
- Q13. First source solutions estd Add Answer
- Q14. Company head discussion Add Answer
- Q15. Serious discussion about company Add Answer
- Q16. Company rules and regulations Add Answer
- Q17. Establishment of company Add Answer
- Q18. Company founder name View Answers (1)
- Q19. Company success Add Answer
2
HR Round (4 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. First source solutions company background Add Answer
- Q3. Company full information Add Answer
- Q4. Salary packages Add Answer
3
Group Discussion Round
Company whole process
Interview Preparation Tips
Interview preparation tips for other job seekers - More job opportunities
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Normal myself questions Add Answer
2
Technical Round (2 Questions)
- Q1. Normal technical round Add Answer
- Q2. Computer round to check typing speed and knowledge Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence is the key afterall
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. How to handle a angry customer View Answers (1)
Customer Service Associate Interview Questions
Conneqt Business Solutions
Mahesh
posted on 26 Aug 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Feb 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Any topic other than self introduction View Answers (1)
2
Behavioral Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Family information Add Answer
Bhuvi Reddy
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Sep 2023.
3 Interview Rounds
1
Aptitude Test Round
Test taken in website
2
One-on-one Round (2 Questions)
- Q1. What is customer service, conversation with customer, tell about Hyderabad View Answers (1)
- Q2. Conversation with customer Add Answer
3
One-on-one Round (3 Questions)
- Q1. Tell about yourself Add Answer
- Q2. Speak about Hyderabad View Answers (1)
- Q3. Conversation with customer Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How do you handle difficult customer View Answers (1)
- Q2. How do you handle pressure at work? View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
That really helpful i learnt a lot
2
HR Round (2 Questions)
- Q1. Asked me to explain about myself Add Answer
- Q2. Reason to join wns Add Answer
iSON Xperiences Interview FAQs
How many rounds are there in iSON Xperiences Customer Service Associate interview?
iSON Xperiences interview process usually has 2 rounds. The most common rounds in the iSON Xperiences interview process are Resume Shortlist and HR.
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People are getting interviews through
based on 1 iSON Xperiences interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
30%
less
than the average Customer Service Associate Salary in India
View more details
iSON Xperiences Customer Service Associate Reviews and Ratings
based on 22 reviews
Rating in categories
|
Customer Care Executive
287
salaries
|  ₹0.9 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
179
salaries
| ₹1 L/yr - ₹4.1 L/yr |
|
Quality Analyst
122
salaries
| ₹1.2 L/yr - ₹4 L/yr |
|
Team Lead
122
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
|
Customer Support Executive
89
salaries
| ₹1 L/yr - ₹3.8 L/yr |
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