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iSON Xperiences

Q: When was iSON Xperiences founded?

iSON Xperiences was founded in 2011. The company has been operating for 13 years.

Q: Where is the iSON Xperiences headquarters located?

iSON Xperiences is headquartered in Lagos.

Q: How many employees does iSON Xperiences have in India?

iSON Xperiences currently has more than 5,400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in iSON Xperiences based on the number of reviews submitted on AmbitionBox.

Q: Does iSON Xperiences have good work-life balance?

iSON Xperiences has a work-life balance rating of 3.2 out of 5 based on 900+ employee reviews on AmbitionBox. 40% employees rated iSON Xperiences 3 or below, while 60% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read iSON Xperiences work-life balance reviews for more details

Q: Is iSON Xperiences good for career growth?

Career growth at iSON Xperiences is rated as poor, with a promotions and appraisal rating of 2.9. 40% employees rated iSON Xperiences 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading iSON Xperiences promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in iSON Xperiences?

Working at iSON Xperiences does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal , salary & benefits and job security , based on 900+ employee reviews on AmbitionBox.

3.4

based on 978 Reviews

Company Overview

Company Locations

Working at iSON Xperiences

Company Summary

iSON Xperiences is one of the leading call center and BPO service provider in 14 countries of Afrcia covering South Africa, Nigeria, Kenya, Egypt.

Overall Rating

3.4/5

based on 978 reviews

Critically rated for

Promotions/Appraisal, Salary & Benefits, Job Security

Key Factors to Consider

3.0

Salary & Benefits

3.1

Job Security

3.2

Work-Life Balance

View all category ratings

Work Policy

Work from office

89% employees reported

Rotational Shift

46% employees reported

Flexible timing

56% employees reported

No travel

62% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

62 employees reported

Cafeteria

38 employees reported

Office cab/shuttle

30 employees reported

Health insurance

25 employees reported

View all benefits

About iSON Xperiences

Founded in2011 (13 yrs old)

India Employee Count5k-10k

Global Employee Count10k-50k

HeadquartersLagos, Nigeria

Office Locations

Websiteisonxperiences.com

Primary Industry

Other Industries

BPO/KPO

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As the business processing outsourcing (BPO) arm of iSON group; one of Africa's largest IT and ITeS (Information Technology enabling Service) companies; iSON BPO services include technical support, customer acquisition, web-based services market research and customer service among others

Mission: As a service provider, we will lead by championing “Inclusive growth”. Our success will always go hand-in-hand with the prosperity of customers, employees, partners, shareholders, and communities. We will earn and safeguard the respect of the larger community through our relentless pursuit of excellence. To achieve this, we will embody our core values.

Vision: To create the most respected, dynamic & innovative IT and ITes global company. To develop “customers for life” by earning their loyalty by anticipating, listening and responding to their needs. To provide an enriching environment of trust, cooperation & mutual respect for all stakeholders. To create significant value for our customers, employees, partners, shareholders, and the communities we operate in.

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