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3F Advanced Techno Labs

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3F Advanced Techno Labs Customer Service Executive Interview Questions and Answers

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are the components of customer satisfaction?
    • View 4 more answers
  • Q2. Why is there a need of customer support?
  • Ans. 

    Customer support is essential for resolving customer issues and ensuring customer satisfaction.

    • Customer support helps customers with their queries and concerns

    • It provides a platform for customers to voice their opinions and feedback

    • It helps in building customer loyalty and trust

    • It can lead to increased sales and revenue

    • Examples include technical support, product assistance, and billing inquiries

    • Answered by AI
    Add your answer
  • Q3. What were you doing in the past?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 20 Jul 2020

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?
    • View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview nowadays is a big stress of everyone especially for freshers and student they getting so nervous in a interview because the questions are so difficult to answer and so technical the interview about 1-2 hours. There so many skills and the question related to the computer science and some projects topics etc in some companies there give a written which as grammar, coding, general knowledge etc.. And next it will be a he round they ask so difficult question u can't able to answer it and atlast for they will see your entire performance and hire you in a best position

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Oct 2021

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

    • Answered by AI
    Add your answer
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to deal with difficult customers?
  • Ans. 

    Dealing with difficult customers requires patience, empathy, and active listening.

    • Remain calm and professional

    • Listen actively and empathize with their concerns

    • Offer solutions and options to resolve the issue

    • Apologize for any inconvenience caused

    • If necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q2. Your views on women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, keep patience, n have a very good communication skills

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Was asked to speak on a topic for 5-6 minutes
    • Add your answer

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. I gave interview for techm bpo vizag.
    • View 23 more answers
  • Q2. 1.tell me about your self.
    • View 17 more answers
  • Q3. What is your previous experience
    • View 12 more answers
  • Q4. Most difficult customer issue situation you have faced
    • View 11 more answers
  • Q5. Versant and typing test
    • View 9 more answers
  • Q6. Manager round
    • View 4 more answers
  • Q7. Telephonic conversation
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to excel in your job profile and looking for professional growth please don’t go to techm vizag site because 9 out of 10 times you will hate it the reason is that higher management like team lead, assistant manager, managers will make you leave the company as soon as possible. Those people feel that Techm vizag their own company. Even the gate security and cab drivers feel the same. I felt like a slave after working for 8 months where i got paid 12-13000 per month but those mind less shift timings makes you annoying anyway so don’t give interview here Please.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Feb 2021

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to join this job because I want to start my career in non voices process there for I am here for this company

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, few lines about memories in my life.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - interviews was very easy and recruiters are very supportive and but due to covid i received offer letter too late.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. My views on feminism
    • Add your answer
  • Q2. Women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz b confident, clear, precise n attentive throughout the session

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