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3F Advanced Techno Labs

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4.5

based on 2 Reviews

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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.

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3F Advanced Techno Labs Customer Service Provider Interview Questions and Answers

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are the components of customer satisfaction?
    • View 4 more answers
  • Q2. Why is there a need of customer support?
  • Ans. 

    Customer support is essential for resolving customer issues and ensuring customer satisfaction.

    • Customer support helps customers with their queries and concerns

    • It provides a platform for customers to voice their opinions and feedback

    • It helps in building customer loyalty and trust

    • It can lead to increased sales and revenue

    • Examples include technical support, product assistance, and billing inquiries

    • Answered by AI
    Add your answer
  • Q3. What were you doing in the past?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 20 Jul 2020

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?
    • View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview nowadays is a big stress of everyone especially for freshers and student they getting so nervous in a interview because the questions are so difficult to answer and so technical the interview about 1-2 hours. There so many skills and the question related to the computer science and some projects topics etc in some companies there give a written which as grammar, coding, general knowledge etc.. And next it will be a he round they ask so difficult question u can't able to answer it and atlast for they will see your entire performance and hire you in a best position

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handel a angry cx ?
    • Add your answer
  • Q2. What u expect from our company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Nov 2021

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They will just check your commutation skills
    • Add your answer
  • Q2. You should sound professional and technical
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication and convening skills

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Oct 2021

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

    • Answered by AI
    Add your answer
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image

posted on 2 Nov 2021

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
    • View 1 more answer
  • Q2. Why do you want to join?
    • View 1 more answer
  • Q3. Are you a fresher or experienced?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best try to remain calm and answer confidently according to the question.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to deal with difficult customers?
  • Ans. 

    Dealing with difficult customers requires patience, empathy, and active listening.

    • Remain calm and professional

    • Listen actively and empathize with their concerns

    • Offer solutions and options to resolve the issue

    • Apologize for any inconvenience caused

    • If necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q2. Your views on women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, keep patience, n have a very good communication skills

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Aug 2021

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self, Education, Expiration of previous company and How long you want to job with this organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident a give all answers with confidence

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Was asked to speak on a topic for 5-6 minutes
    • Add your answer

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