Upload Button Icon Add office photos

Filter interviews by

iSON Xperiences Interview Questions, Process, and Tips

Updated 22 Feb 2025

Top iSON Xperiences Interview Questions and Answers

View all 21 questions

iSON Xperiences Interview Experiences

Popular Designations

61 interviews found

B.P.O Interview Questions & Answers

user image Tirumala Kolli

posted on 16 Aug 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About previous experience
Round 2 - Client Interview 

(3 Questions)

  • Q1. About job experience
  • Q2. Product certification
  • Q3. They have nothing to interview because no one goes to that office

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice no one will go that company such a worst company in Chennai

B.P.O Interview Questions asked at other Companies

Q1. What about BPO and it's use ?
View answer (2)

Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Self introducion normal questions
  • Q2. Not more question are there
  • Q3. Gk normal quations
  • Q4. Studys & extra activities normal quations
  • Q5. Family background normal quations

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't join this company day by day employe is have abscond! Too pressure!! Not giving leave for emergency also! My Grandma is dead so i doing my formalities for the funeral! My Tl& manager giving half day permition only!!🙏so don't choose this then you must login before 9:30 and shift ending 7:30 😤
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Which stay from present?
  • Ans. I am stay from Delhi basically from UP...and stay from me and my sister both living a room rent available ....and my sister study in this class 7 th and I am job for collection department.
  • Answered Anonymously
  • Q2. How do work? First off all Customer tell us and say silent to listen the customer and then solved this query ...this is the customer service .....but customer solve query .....then again customer paymen...
  • Ans. I am working for a 1 year in this company as work of SBI collection agent and this process of collection company name of Ison Bpo India Pvt ltd. Staff -Good morning avi this here,customer- yes ,staff -my name is misha from regarding a call of SBI credit behalf sir please tell me not pay this amount 5000 how to reasons not pay timely...... customer- say some financial issue pay after some days, staff- sir I know finan...
  • Answered Anonymously
  • Q3. What will be certification in this company ?
  • Ans. Certification of call audit and duality auditor to feed back good calls calls and properly opening , purpose,conversation of customer proving customer agree to pay closing ...... Then auditor decided to good work for assignment.
  • Answered Anonymously
  • Q4. How do a fun activity in this company ?
  • Ans. Supposed that be calling and be mind be upset ...then senior for till time to break team and .....fun activities .....this mind be divert and then call start for good adventure .
  • Answered Anonymously
Round 3 - HR 

(3 Questions)

  • Q1. Which company should be live?
  • Ans. Some medical issue so company workout this .......hr say to this time to ok ....ya I am ok .
  • Answered Anonymously
  • Q2. About yourself ?
  • Ans. My name is Manisha and my qualification is BSC completed an I am Dra certified stay from Delhi basically from UP. I am working for a 1 year in this company as work of SBI collection agent and this process of collection company name of Ison Bpo India Pvt ltd.
  • Answered Anonymously
  • Q3. First question this customer balance pending 5000 how to convenience customer and collect your money from your official website. how to pay this customer ?
  • Ans. First off all Customer tell us and say silent to listen the customer and then solved this query ...this is the customer service .....but customer solve query .....then again customer payment to conversation of the work of collection ....... Staff -Good morning avi this here,customer- yes ,staff -my name is misha from regarding a call of SBI credit behalf sir please tell me not pay this amount 5000 how to reasons not ...
  • Answered Anonymously
Round 4 - Assignment 

Certification of call audit and duality auditor to feed back good calls calls and properly opening , purpose,conversation of customer proving customer agree to pay closing ...... Then auditor decided to good work for assignment.

Interview Preparation Tips

Interview preparation tips for other job seekers - Koi bhi department m ho usme apko ya koi company ho apko work us time surf or Sirf apne Kam par dhyan Dena h....this is my experience and my advice take respect then take respect ......

Collection Agent Interview Questions asked at other Companies

Q1. What is different between credit card and debit card
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. Hom many days experience
  • Ans. 

    I have 5 years of experience as a Personal Loan Officer.

    • I have worked as a Personal Loan Officer for 5 years.

    • During my time as a Personal Loan Officer, I have gained extensive knowledge and expertise in assessing loan applications, evaluating creditworthiness, and providing financial advice to clients.

    • I have successfully processed and approved numerous personal loan applications, helping clients achieve their financial...

  • Answered by AI
  • Q2. Why you chose loans operations
Round 2 - HR 

(1 Question)

  • Q1. What is your ambition

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk professional with HR recruiter. Confidently, you should talk in Interview Time.

Personal Loan Officer Interview Questions asked at other Companies

Q1. HOW TO SALE'S A PERSONAL LOAN IN NON-INTERESTED CUSTOMER
View answer (1)

iSON Xperiences interview questions for popular designations

 Customer Service Executive

 (5)

 CSR Executive

 (4)

 Customer Support Executive

 (3)

 Customer Service Associate

 (3)

 Customer Care Executive

 (3)

 Desktop Support Engineer

 (3)

 Team Lead Operations

 (2)

 Call Center Executive

 (2)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell about yourself
  • Q2. Why you choosing this company
  • Q3. My name isRajesh
  • Q4. This company more opportunities
  • Q5. And good salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)

Get interview-ready with Top iSON Xperiences Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Realted to kpis
Round 2 - One-on-one 

(1 Question)

  • Q1. Kpis and people management
Round 3 - Client Interview 

(1 Question)

  • Q1. Sales related and managing team

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work.

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What about sales
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What about sales

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Customer Relationship Officer with a strong background in building and maintaining client relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in resolving customer complaints and issues

    • Proficient in CRM software and tools

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize effectively

  • Answered by AI
Round 3 - Assignment 

Write a paragraph of approx 200 words on given topic.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your work experience.
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and building relationships with clients.

    • Managed customer inquiries via phone, email, and in-person

    • Resolved customer complaints effectively and efficiently

    • Built strong relationships with clients to ensure customer satisfaction

    • Trained new staff on customer service best practices

  • Answered by AI
  • Q2. Why do you want to join this company?
  • Ans. 

    I want to join this company because of its strong reputation for excellent customer service and innovative solutions.

    • Strong reputation for excellent customer service

    • Innovative solutions offered by the company

    • Opportunity for professional growth and development

  • Answered by AI
  • Q3. Where do you see yourself, working with us in next 3 years?
  • Ans. 

    In the next 3 years, I see myself growing within the company, taking on more responsibilities, and contributing to the success of the organization.

    • Continuing to build strong relationships with customers and exceeding their expectations

    • Taking on leadership roles within the customer relationship team

    • Implementing innovative strategies to improve customer satisfaction and retention

    • Participating in training and development

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are in need of money then only join this company otherwise I'll not suggest this company at all.
If you can get job somewhere else then please don't join this company.

Customer Relationship Officer Interview Questions asked at other Companies

Q1. What do you know about logistics and B2C, and B2B sales
View answer (4)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is a call center
  • Ans. 

    A call center is a centralized office used for receiving or transmitting a large volume of requests by telephone.

    • Call centers handle inbound and outbound calls for customer service, sales, technical support, and more

    • Agents in call centers use phone systems and computer software to manage calls efficiently

    • Call centers can be located in-house or outsourced to third-party companies

    • Examples of call centers include customer...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident

Call Center Executive Interview Questions asked at other Companies

Q1. What is your experience what is your language total expense language for tell the speak language and what is your salary what is your expected salary
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Issue and troubleshooting of HW/SW/Network related.
  • Q2. Outlook related issues and finding causes with troubleshooting
  • Q3. Network troubleshooting Wired and wireles network devices
  • Q4. DNS and DHCP and HW SW related issues and troubleshooting
  • Q5. Plane and affection in case of critical situations

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Technical troubleshooting of SW/HW related issues and plan affection in case of critical issues.

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)

iSON Xperiences Interview FAQs

How many rounds are there in iSON Xperiences interview?
iSON Xperiences interview process usually has 1-2 rounds. The most common rounds in the iSON Xperiences interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iSON Xperiences interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iSON Xperiences. The most common topics and skills that interviewers at iSON Xperiences expect are Sales, bpo, Domestic BPO, voice process and Kannada.
What are the top questions asked in iSON Xperiences interview?

Some of the top questions asked at the iSON Xperiences interview -

  1. What is different between credit card and debit c...read more
  2. 1.How does the computer work...read more
  3. How would advise the customer who has been calling the call center more than 3 ...read more
How long is the iSON Xperiences interview process?

The duration of iSON Xperiences interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

iSON Xperiences Interview Process

based on 55 interviews

Interview experience

3.9
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
LTIMindtree Interview Questions
3.8
 • 2.9k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
Infosys BPM Interview Questions
3.6
 • 940 Interviews
EXL Service Interview Questions
3.7
 • 738 Interviews
View all

iSON Xperiences Reviews and Ratings

based on 1k reviews

3.3/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

2.9

Salary

3.1

Job security

3.2

Company culture

2.9

Promotions

3.0

Work satisfaction

Explore 1k Reviews and Ratings
Customer Care Executive
323 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
178 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Quality Analyst
125 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
125 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
92 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare iSON Xperiences with

WNS

3.4
Compare

EXL Service

3.7
Compare

Genpact

3.8
Compare

TCS

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview