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Tech Mahindra Call Center Executive Interview Questions and Answers

Updated 21 Mar 2025

Tech Mahindra Call Center Executive Interview Experiences

9 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Enthusiastic and dedicated professional with strong communication skills and a passion for customer service.

    • Background: I have a degree in Business Administration, which has equipped me with essential skills in communication and problem-solving.

    • Experience: I have worked in customer service for over two years, where I handled inquiries and resolved issues efficiently.

    • Skills: Proficient in using CRM software and have exc...

  • Answered by AI
  • Q2. About Customer support executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive. Include key roles from the job description in your resume.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business development company development

Round 2 - HR 

(3 Questions)

  • Q1. As your wish questions
  • Q2. I don't now I'm fresher
  • Q3. What is java, html
  • Ans. 

    Java is a programming language used for developing applications, while HTML is a markup language used for creating web pages.

    • Java is an object-oriented programming language known for its portability and versatility.

    • HTML is a markup language used to create the structure of web pages.

    • Java is used for developing applications like mobile apps, web applications, and enterprise software.

    • HTML is used to define the structure o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Trick

Skills evaluated in this interview

Call Center Executive Interview Questions Asked at Other Companies

Q1. What is your experience what is your language total expense langu ... read more
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Q2. Sell the product Which they're giving you as a tasks
asked in Job Shop
Q3. What is a job shop ?
Q4. What are some products, other than PC, that Microsoft sells?
Q5. How to manage problems regarding the job.

I applied via Referral and was interviewed in Feb 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What is your work experience
  • Q6. Are you interested this job?
Round 3 - Aptitude Test 
Round 4 - Coding Test 
Round 5 - Aptitude Test 
Round 6 - Technical 

(1 Question)

  • Q1. Any Technical questions
Round 7 - Coding Test 

Technical questions

Interview Preparation Tips

Topics to prepare for Tech Mahindra Call Center Executive interview:
  • Call Center Operations
Interview preparation tips for other job seekers - I am good hard worker and good speaking skills good writing skills and typing skills also

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

Group discussion

Round 2 - Case Study 

Case study

Round 3 - Coding Test 

Coding test

Interview Preparation Tips

Interview preparation tips for other job seekers - Aapko kaam ke preti puri legen hona chahiye apny kaam ko puri legen sey kerna chahiye time ko khas khyal hona chahiye

Tech Mahindra interview questions for designations

 Call Center Manager

 (1)

 Call Center Agent

 (1)

 Chat Support Executive

 (9)

 Senior Customer Support Executive

 (1)

 Associate Voice

 (3)

 AR Caller

 (1)

 Senior AR Caller

 (1)

 BPO Executive

 (59)

I applied via Company Website and was interviewed in Oct 2021. There were 10 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?
Round 4 - HR 

(1 Question)

  • Q1. What is your family background?
Round 5 - HR 

(1 Question)

  • Q1. What are your strengths and weaknesses?
Round 6 - HR 

(1 Question)

  • Q1. Why are you looking for a change?
Round 7 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
Round 8 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 9 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 10 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - My favourite Hero alluarjun stilystar looking handsome nice dancing nice lofing nice fittings and his also nice parson

I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself?
  • Ans. My name is Akshay Tyagi and i am basically from Ghaziabad. I have completed my 10TH from CBSE Board and my 12th from CBSE Board. There are 4 in my family. My father is a farmer and my mother is Homemaker and my elder brother. My Hobby is playing Chess. My short term goal is to get a job like this one where i can utilize my skills
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello! Everyone. Hope all you are doing well. So, I am a part of a consultancy and one of my relative is HR in TechM. If you face any difficulty contact me over my mail.

Regards,
Akshay
*****

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How start in compy

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is very good

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your strength
  • Ans. My strength is I m a very flexible guy and I easily manage pressure in the field
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be pannic be confident always give a simle before you give any answer to honable HR

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.. on introduction i will questions them??

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self intraduction
  • Q2. My self introduction
  • Q3. Please inform then it self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but not in quick ans

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Call Center Executive interview?
Tech Mahindra interview process usually has 4-5 rounds. The most common rounds in the Tech Mahindra interview process are HR, Coding Test and Group Discussion.
How to prepare for Tech Mahindra Call Center Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, Domestic Calling, Inbound Process, voice process and Customer Relationship.
What are the top questions asked in Tech Mahindra Call Center Executive interview?

Some of the top questions asked at the Tech Mahindra Call Center Executive interview -

  1. What is java, h...read more
  2. Any Technical questi...read more
  3. About Customer support execut...read more

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Tech Mahindra Call Center Executive Interview Process

based on 6 interviews

1 Interview rounds

  • HR Round
View more

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Tech Mahindra Call Center Executive Salary
based on 74 salaries
₹1 L/yr - ₹3.4 L/yr
5% less than the average Call Center Executive Salary in India
View more details

Tech Mahindra Call Center Executive Reviews and Ratings

based on 33 reviews

4.1/5

Rating in categories

4.1

Skill development

4.0

Work-life balance

4.0

Salary

3.9

Job security

4.1

Company culture

3.8

Promotions

4.1

Work satisfaction

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