Standard Chartered Customer Service Representative Interview Questions and Answers

Aptitude consist of LR and Domain questions

Consist of LR and Domain

Q1. Tell me about yourself
Ans. 
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the pharmaceutical industry

• Consistently met or exceeded sales targets by 20% each quarter

• Built and maintained strong relationships with key clients such as hospitals and clinics

• Skilled in cold calling, networking, and presenting product information effectively
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Q2. SIP related questions
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Q3. What is accounting
Ans. 
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
• Involves recording financial transactions

• Summarizing financial data in financial statements

• Analyzing financial information to make business decisions

• Reporting financial results to stakeholders

• Examples: preparing balance sheets, income statements, cash flow statements
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Q4. Accounting principles
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Q1. Normal question related to education hobbies banking terminologies
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Q1. What is banking ? How does Bank operates?
Ans. 
Banking is a financial service that involves accepting deposits and lending money.
• Banks accept deposits from customers and pay interest on them

• They lend money to individuals and businesses at a higher interest rate

• Banks also offer other financial services such as credit cards, loans, and investment products

• They make money by charging fees and interest on loans

• Banks are regulated by government agencies to ensure safety
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Q2. Explain the history of banking sector in india
Ans. 
Banking sector in India has a long history dating back to the 18th century.
• The first bank in India was the Bank of Hindustan, established in 1770

• The State Bank of India, the largest bank in India, was established in 1955

• The nationalization of banks in 1969 brought major changes to the banking sector

• The introduction of technology and digital banking has revolutionized the sector in recent years
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