Standard Chartered Customer Service Representative Interview Questions and Answers

Q1. Tell me about your experience in banking Reg savings account,fd, current account Audit requirements Report generation
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Q1. Why do you want the work with the bank?
Ans. Banking sector is very respectful, new things to learn, better compensation and banking benefits, Day shifts.
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Q2. Do you ever handled escalations?
Ans. Yes I've handled escalations over the calls and emails.
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Q3. What are banking products?
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Banking products are financial services offered by banks to customers, including accounts, loans, credit cards, and investment options.
• Banking products refer to the various financial services provided by banks.

• These products include different types of accounts, such as savings accounts, checking accounts, and certificates of deposit (CDs).

• Loans are also considered banking products, such as personal loans, mortgages, an...read more
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Q4. Will you extend your shift once in a while if required as per the work load?
Ans. Yes absolutely I am dedicated towards my work.
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Q1. What do you know about IDFC FIRST bank?
Ans. Please read on IDFC FIRST bank website for all information.
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Q1. Intro previous experience and abt banking questions
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Basic quantitative aptitude, Reasoning ability, communication skills, English were the topics and difficulty level was medium

Discussions on economics, current affairs, recent political issues

Q1. Questions asked by me were a bit personal like about my family and town where i belong to and my academic background also i was asked about whether i want to study further or not
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Q1. What are your strengths and weaknesses?
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Q2. What is ur talent and tell that
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Q1. Why are you looking for a change?
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